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Customer Reliability Engineer Jobs in Laredo, TX

South Texas Career Group

Customer Service

Laredo, TX · On-site

$900 - $1.2K/wk

... reliability are valued. Candidates should enjoy * working with people * possess strong ... quality engineering, making product knowledge an important part of delivering a great customer ...

The Building People

Chief Engineer

Laredo, TX · On-site

... reliability, and energy performance. Skills & Requirements Required Experience & Skills ... Please note that telework arrangements are subject to change based on customer requirements.

Puffer Sweiven

Technical Sales Specialist

Laredo, TX · On-site

... reliability. We help process-intensive facilities run more efficiently and safely by delivering ... Support Panel shop needs for programming of hardware and software solutions to support customer RTU ...

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All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Laredo, TX

Customer Reliability Engineer information

See Laredo, TX salary details

$53.5K

$103.6K

$123.8K

How much do customer reliability engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer reliability engineer in Laredo, TX is $103,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What job categories do people searching Customer Reliability Engineer jobs in Laredo, TX look for?

The top searched job categories for Customer Reliability Engineer jobs in Laredo, TX are:

What cities near Laredo, TX are hiring for Customer Reliability Engineer jobs?

Cities near Laredo, TX with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you

Customer Service

South Texas Career Group

Laredo, TX • On-site

$900 - $1.2K/wk

Full-time

Re-posted 8 days ago

Job description

Customer Service- (NO EXPERIENCE REQUIRED/IMMEDIATE HIRE!!!)

Company: South Texas Career Group

Pay: $900 PER WEEK!!! (AS PER WRITTEN AGREEMENT)

South Texas Career Group is seeking HIGH ENERGY!!!, LOOKING TO START IMMEDIATELY, and customer-focused individuals to join our growing team as Customer Service Representatives. In this role, you will assist customers with product inquiries, demonstrate product features, and help ensure every customer receives outstanding service from start to finish. This position offers WEEKLY PAY OF $900.00 PER WEEK!!! (as per written agreement), opportunities for hands-on training, and a supportive work environment where professionalism and reliability are valued.

Candidates should enjoy

  • working with people
  • possess strong communication skills
  • and be comfortable learning technical product information

Benefits

  • weekly pay
  • bonuses
  • rapid career development programs
  • quarterly free trips (as per written agreement)

Responsibilities include

  • assembling and disassembling products for demonstrations
  • maintaining product knowledge
  • answering customer questions
  • providing exceptional service
  • ensuring products are presented in excellent condition.

The ideal candidate is

  • detail-oriented
  • punctual
  • able to lift and handle equipment safely
  • willing to learn new skills.
  • high energy
  • someone who enjoys a fast paced environment

Our products are known for their durability, long service life, advanced filtration technology, and high-quality engineering, making product knowledge an important part of delivering a great customer experience. Previous customer service or sales experience is helpful but not required, as comprehensive training is provided. If you're looking for a stable opportunity with weekly pay, professional development, and a team-oriented workplace, we'd love to hear from you.