ZipRecruiter

Log In

1

Customer Reliability Engineer Jobs in Laredo, TX

The Building People

Chief Engineer

Laredo, TX · On-site

... reliability, and energy performance. Skills & Requirements Required Experience & Skills ... Please note that telework arrangements are subject to change based on customer requirements.

Puffer Sweiven

Technical Sales Specialist

Laredo, TX · On-site

... reliability. We help process-intensive facilities run more efficiently and safely by delivering ... Support Panel shop needs for programming of hardware and software solutions to support customer RTU ...

Puffer-Sweiven

Technical Sales Specialist

Laredo, TX · On-site

... reliability. We help process-intensive facilities run more efficiently and safely by delivering ... Support Panel shop needs for programming of hardware and software solutions to support customer RTU ...

Puffer-Sweiven

Technical Sales Specialist

Laredo, TX · On-site

... reliability. We help process-intensive facilities run more efficiently and safely by delivering ... Support Panel shop needs for programming of hardware and software solutions to support customer RTU ...

next page

Showing results 1-20

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Laredo, TX

Customer Reliability Engineer information

See Laredo, TX salary details

$53.5K

$103.6K

$123.8K

How much do customer reliability engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer reliability engineer in Laredo, TX is $103,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $113,200.00 per year, depending on experience, location, and employer.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What job categories do people searching Customer Reliability Engineer jobs in Laredo, TX look for? The top searched job categories for Customer Reliability Engineer jobs in Laredo, TX are:
What cities near Laredo, TX are hiring for Customer Reliability Engineer jobs? Cities near Laredo, TX with the most Customer Reliability Engineer job openings:
Customer Reliability Engineer jobs near you

Undergraduate Research Assistant (Engineering- Dr. KY)

Texas A&M International University

Laredo, TX • On-site

$12.50/hr

Part-time

Re-posted 3 days ago

Texas A&M International University rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

383rd of 616 rated colleges and universities

Job description

Job Title
Undergraduate Research Assistant (Engineering- Dr. KY)
Agency
Texas A&M International University
Department
School Of Engineering
Proposed Minimum Salary
Commensurate
Job Location
Laredo, Texas
Job Type
Student Worker
Job Description
Job Summary
The Undergraduate Research Assistant will work under the supervision of Dr. Ke Yang and assist with research projects in intelligent engineering systems, autonomous technologies, reliability engineering, and artificial intelligence. Students will participate in hands-on research activities, data analysis, experimental validation, and technical documentation.
Essential Duties and Responsibilities
  • Assist with data collection, preprocessing, and management.
  • Conduct literature reviews and summarize technical papers.
  • Assist with programming, simulation, or AI model implementation (depending on background).
  • Prepare technical reports, presentations, and research documentation.
  • Participate in regular research meetings.
  • Perform other research-related tasks as assigned.

Minimum Requirements
  • Enrolled at least half-time, 6 credit hours per semester.
  • Maintain a TAMIU overall GPA of 2.0.
  • Must meet all other requirements as stated in TAMIU's Satisfactory Academic Progress Policy (SAPP).
  • Interest in engineering research.

Preferred Experience and Education
Students with experience in one or more of the following areas are encouraged to apply:
  • Python
  • MATLAB
  • C/C++
  • Machine Learning / Artificial Intelligence
  • Data Analysis
  • Statistics
  • Robotics

Knowledge, Skills, and Abilities
  • Proficiency in use of personal computer workstation with common software applications.
  • Ability to organize and multitask functions to ensure compliance with deadlines.
  • Outstanding customer service skills.
  • Excellent interpersonal relationship and communication skills.
  • Problem analysis and problem-solving skills.
  • Ability to learn and use multiple software programs.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Requirements
  • Position requires on campus, face-to-face interactions.
  • Position requires maintaining a regular schedule of attendance on campus and in the workplace.
  • Work schedules are created by the department based on departmental needs but ensure it does not conflict with class schedule.
  • Promptly complete all required training.
  • Submit time sheet biweekly.
  • Subject to funding and/or need.

Pay of Rate: $12.50/hour for up to 10 hours weekly
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.

What Texas A&M International University employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply