Customer Reliability Engineer Jobs in Michigan (NOW HIRING)

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.  

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative.  We seek out new challenges and conquer them.  This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?  

Position Description

Reporting to the Maintenance Manager, the Operations Reliability Engineer is responsible to support engineering and maintenance functions by performing professional engineering work related to the design, CAD modeling, construction, and inspection of various projects. Additional responsibilities include optimizing production facilities, overseeing line renovations and improvements, and managing treated and wastewater systems. This role involves preparing detailed plans and specifications to support project execution.

Essential Functions:

• Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas (including but not limited to hairnets/beard nets, safety glasses, hearing protection, hard toe and slip/oil resistant shoes, appropriate safety gloves, and seatbelts while operating forklifts)
• Responsible to adhere to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF).
• Continuously improve manufacturing processes by enhancing quality and performance metrics, identifying bottlenecks, and implementing corrective actions.
• Ensure reliable plant and equipment operations while optimizing maintenance and operational costs, ensuring compliance with safety, environmental, and regulatory requirements.
• Design, document, troubleshoot, and oversee the launch of new products and processes from an engineering perspective.
• Identify and resolve safety concerns related to equipment design and manufacturing processes.
• Implement hands-on process improvements to reduce scrap and defects while improving throughput. Develop and document Standard Operating Procedures (SOPs) and implement Best Practices using engineering methodologies such as Process Flow Design, FMEA, Time Study, and Poke Yoke.
• Coordinate the installation of new equipment to maximize production efficiency and maintainability.
• Serve as a Project Engineer, ensuring project compliance with applicable codes, regulations, and requirements. Oversee construction plans, specifications, and necessary modifications based on changing conditions.
• Maintain an up-to-date understanding of existing utilities’ capacity and utilization levels to support plant operations.
• Stay current on safety, environmental, and regulatory standards, ensuring plant compliance and best practices.
• Monitor and manage assigned project progress, ensuring adherence to timelines and budgets. Supervise and inspect construction projects, review contractor estimates, and process change orders and progress payments.
• Prepare and submit reports as required for environmental and safety compliance, ensuring a safe and professional work environment.
• Develop and execute capital projects, including new processes, bottling lines, utilities, operational efficiency improvements, and facility management.
• Design, implement, and optimize processing systems, including batching, thermal processing, refrigeration, bottling, CIP (Clean-In-Place), and utility control systems. Evaluate alternatives, select and size equipment, develop cost estimates, and ensure regulatory compliance.
• Collaborate with OEM vendors to develop and implement supervisory control schemes that optimize production line performance across multiple products and packaging formats.
• Develop and maintain technical drawings and documentation, including P&IDs, PID loops, ladder diagrams, panel layouts, and wiring diagrams. Oversee equipment sizing, construction packages, and project execution while managing costs and schedules.
• Ensure all designs and engineering activities comply with industry codes, regulations, and standards. Maintain company drawings and technical records while providing clear analysis and reporting.
• Manage capital appropriations, purchase orders, and contracts as required.
• Identify opportunities to improve plant performance, product quality, and employee safety, providing leadership in developing and implementing practical solutions. Participate in long-term capital planning.
• Provide technical support for the operation, maintenance, and improvement of processing equipment, production lines, utilities, and buildings.
• Work collaboratively in a team environment to support company objectives, initiatives, and policies.
• Perform additional responsibilities as required by business needs.
• Drive production line performance improvements using Controls Automation and Continuous Improvement methodologies.

Required Skills:

• Strong understanding of mathematics, physics, and core engineering principles and practices.
• Proficiency in desktop computing, including CAD software, for engineering applications.
• Ability to work independently while effectively managing tasks to meet deadlines.
• Strong collaboration skills to work with vendors, facilities teams, and professional contacts as an effective team member.
• Efficient management and utilization of project resources and time to ensure successful execution.
• Strict adherence to confidentiality and data security requirements.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Exceptional attention to detail and accuracy in all work.

Competencies:

• Ownership – is eager to take ownership of responsibilities; can and does think independently to excel in role; takes ownership of challenges.
• Results Focus – exhibits commitment to goals and consistently delivers results; demonstrates personal initiative and independent motivation to achieve goals and objectives; takes risks when necessary; undaunted by obstacles.
• Communication – relates well to people; builds rapport along all dimensions of organization; resolves conflicts; provides clear directions and information.
• Customer Focus – understands and meets needs of customers and business partners; builds positive customer relationships.
• Problem Solving – breaks down problems and generates a range of solutions; thinks outside the box and uses ideas of others to help develop solutions; acts and evaluates results of actions.

Education and Experience:

• BS Engineering – Industrial, Electrical. Masters, Engineering strongly desired
• A minimum of 3 years Process Controls Engineering experience
• Experience in food processing, bottling and packaging
• Familiarity with National Electric Code/ Canadian Electric Code and Rockwell/AB control hardware/software required
• Experience with capital related project spending & controls
• Solid working experience with performance improvements and improved speed to market through line renovations and replacements.

Working Conditions:

• Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required.
• Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold. The environment is structured and supervised, with clear production targets and schedules to meet.

Travel Requirements:

• Travel anticipated – up to 15%

Physical Requirements:

• Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time.
• Mental Stress – There is pronounced pressure from deadlines, project management, accuracy or similar demands.

Other Duties:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

A Career with Refresco 

Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:    

• Medical/Dental/Vision Insurance    
• Health Savings Accounts and Flexible Spending Accounts  
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance 
• Short-term disability and long-term disability   
• Pet Insurance  
• Legal Benefits  
• 401(k) Savings Plan with Company Match  
• 12 Paid Holidays  
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit 
• Discount and Total Reward Programs   

Join Refresco TODAY and enjoy a rewarding CAREER!   

Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.  Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.  

Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.  

Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. 

Equal Opportunity Employer
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