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Customer Reliability Engineer Jobs in Michigan (NOW HIRING)

Cargill

Reliability Engineer II

Saint Clair, MI · On-site

$97K - $122K/yr

By providing customers with life's essentials, we enable businesses to grow, communities to prosper ... Job Purpose and Impact The Reliability Engineer II will apply technical knowledge to deliver ...

Cargill

Reliability Engineer II

Saint Clair, MI

$97K - $122K/yr

By providing customers with life's essentials, we enable businesses to grow, communities to prosper ... Job Purpose and Impact The Reliability Engineer II will apply technical knowledge to deliver ...

Post Consumer Brands

Reliability Engineer

Battle Creek, MI · On-site

$92K - $116K/yr

Post also provides private label solutions to customers in pet food, cereal, nut butters and ... As a Reliability Engineer, you'll be the go-to partner for maintenance and operations, using data ...

Cargill

Reliability Engineer II

Saint Clair, MI

$97K - $122K/yr

By providing customers with lifes essentials, we enable businesses to grow, communities to prosper ... Job Purpose and Impact The Reliability Engineer II will apply technical knowledge to deliver ...

Post Consumer Brands

Reliability Engineer

Battle Creek, MI

$92K - $116K/yr

Post also provides private label solutions to customers in pet food, cereal, nut butters and ... As a Reliability Engineer, you'll be the goto partner for maintenance and operations, using data ...

Ford Motor Company

SRE Engineer

Dearborn, MI

$52.75 - $70/hr

... customer base. Your expertise in site reliability will be crucial in driving ongoing enhancements to our technology landscape. This continuous improvement effort is vital to maintaining Ford ...

Kastle Systems

Site Reliability Engineer II

Detroit, MI

$56.50 - $75/hr

Delivering a world class customer experience drives everything we do, and Kastle's mission is to be ... Site Reliability Engineer II The SRE II sits at the intersection of software engineering and ...

CertifID

Senior Site Reliability Engineer

Grand Rapids, MI · On-site +1

$54.75 - $72.75/hr

We are seeking a Senior Site Reliability Engineer (Senior SRE) to drive reliability improvements ... Guard the Customer - Raise the Bar - Influence Outcomes - Teamwork Wins We may use artificial ...

CertifID

Senior Site Reliability Engineer

Grand Rapids, MI · On-site +1

$54.75 - $72.75/hr

We are seeking a Senior Site Reliability Engineer (Senior SRE) to drive reliability improvements ... Guard the Customer - Raise the Bar - Influence Outcomes - Teamwork Wins We may use artificial ...

Dtna

Reliability Engineer III

Detroit, MI · On-site

$125K/yr

Support product development, evaluate the lifecycle reliability of designs and processes, and ... This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience ...

Our Next Energy

Engineer - Warranty and Reliability

Novi, MI · On-site

$96K - $121K/yr

Ensure timely containment of field issues to minimize customer impact * Support Engineering Change Orders (ECOs) and process improvements Reliability Engineering & Continuous Improvement * Translate ...

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All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Michigan

Customer Reliability Engineer information

See Michigan salary details

$53.2K

$102.8K

$122.9K

How much do customer reliability engineer jobs pay per year?

As of Jul 1, 2026, the average yearly pay for customer reliability engineer in Michigan is $102,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,300.00 and $112,400.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What are popular job titles related to Customer Reliability Engineer jobs in Michigan? For Customer Reliability Engineer jobs in Michigan, the most frequently searched job titles are:
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Customer Reliability Engineer jobs near you
Site Reliability Engineer (SRE) (W2 Position)

Site Reliability Engineer (SRE) (W2 Position)

Megan soft Inc

Dearborn, MI • On-site

$50 - $55/hr

Other

Posted 18 hours ago

Job description

We have a job opportunity of a Role Site Reliability Engineer (SRE) with given job description on W2. Please forward updated profile to praveen@megansoft.com or +1(248) 266-0910.

Role: Site Reliability Engineer (SRE) (W2 Position)

Location: Dearborn, MI (Hybrid)

Duration: 12+ Months

Experience: 7+ Years

JD:

Experience Required:

Engineer 3 Exp: Prac. In 2 coding lang. or adv. Prac. in 1 lang. 6+ years in IT; 4+ years in development

Skills Required:

Cloud Infrastructure, Python, GCP, Platform Support, Kubernetes

Skills Preferred:

Go, Cloud Architecture, Reliability Engineering.

Qualifications:

  • Experience operating production cloud platforms and services (e.g., GCP/AWS/Azure) with an SRE mindset.
  • Strong fundamentals in Linux, networking, distributed systems, and debugging complex production issues.
  • Proficiency with infrastructure as code and automation (e.g., Terraform, Helm/Kustomize, GitOps tooling).
  • Experience with containers and orchestration (Docker, Kubernetes) and modern CI/CD.
  • Programming and scripting ability (e.g., Go, Python, Java, TypeScript) to build tooling and automate workflows.
  • Clear communication, effective incident leadership, and a customer-focused approach to platform work.

Thanks & Regards

Praveen

Megan Soft, Inc.

Direct No: +1(248) 266-0910

E Mail: praveen@megansoft.com