ZipRecruiter

Log In

1

Customer Reliability Engineer Jobs in Detroit, MI

Linde

Reliability Engineer

River Rouge, MI · On-site

$96K - $121K/yr

Reliability Engineer East Chiacgo, IN, United States req28579 What you will enjoy doing* * Take ... Linde also delivers state-of-the-art gas processing solutions to support customer growth ...

OneStream Software

Site Reliability Engineer

Birmingham, MI · On-site

$54.25 - $72.25/hr

Summary As a Site Reliability Engineer, you will focus on ensuring the platform and services customers rely on are reliable, performant, and highly available. If you enjoy staying at the forefront of ...

OneStream Software

Site Reliability Engineer

Rochester, MI · On-site

$52.50 - $69.75/hr

Summary As a Site Reliability Engineer, you will focus on ensuring the platform and services customers rely on are reliable, performant, and highly available. If you enjoy staying at the forefront of ...

Huntington

Site Reliability Engineer

Detroit, MI

$57K - $113K/yr

Provide SRE production support for Mainframe applications, APIs, Web Services, and Microservices ... Manage customer-impacting incidents, technical escalations, vendor engagements, and business ...

Ford Motor Company

SRE Engineer

Dearborn, MI · On-site

$52.75 - $70/hr

... customer base. Your expertise in site reliability will be crucial in driving ongoing enhancements to our technology landscape. This continuous improvement effort is vital to maintaining Ford ...

Cisco

Site Reliability Engineer - Networking

Ann Arbor, MI

$55.75 - $74/hr

Our customers depend on our products to run their critical infrastructure of network switches ... As a Site Reliability Engineer, you will be focused on supporting a specific, highly available, and ...

Kastle Systems

Site Reliability Engineer II

Detroit, MI

$56.50 - $75/hr

Delivering a world class customer experience drives everything we do, and Kastle's mission is to be ... Site Reliability Engineer II The SRE II sits at the intersection of software engineering and ...

Our Next Energy

Engineer - Warranty and Reliability

Novi, MI · On-site

$96K - $121K/yr

Ensure timely containment of field issues to minimize customer impact * Support Engineering Change Orders (ECOs) and process improvements Reliability Engineering & Continuous Improvement * Translate ...

Optimal Inc.

Quality Reliability Engineer - Body

Wayne, MI · On-site

$92K - $116K/yr

Plant Vehicle Team (PVT) Engineers are part of Ford Motor Company's North American Engineering ... Conduct a daily review of incoming warranty claims data, review customer and dealership comments ...

next page

Showing results 1-20

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Detroit, MI

Customer Reliability Engineer information

See Detroit, MI salary details

$60.4K

$116.8K

$139.6K

How much do customer reliability engineer jobs pay per year?

As of Jul 27, 2026, the average yearly pay for customer reliability engineer in Detroit, MI is $116,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $127,700.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What are popular job titles related to Customer Reliability Engineer jobs in Detroit, MI? For Customer Reliability Engineer jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Detroit, MI look for? The top searched job categories for Customer Reliability Engineer jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Customer Reliability Engineer jobs? Cities near Detroit, MI with the most Customer Reliability Engineer job openings:
Customer Reliability Engineer jobs near you
Reliability Engineer

Reliability Engineer

Linde

River Rouge, MI • On-site

$96K - $121K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 24 days ago

Linde rating

8.1

Company rating: 8.1 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

33rd of 100 rated chemical manufacturers

Job description

Linde Inc.
Reliability Engineer
East Chiacgo, IN, United States req28579
What you will enjoy doing*
  • Take responsibility as one of two Reliability Engineers managing Air Separation, CO2, and Hydrogen facilities in the North Region
  • Work closely with reliability and operations teams to identify and resolve long-term asset concerns and reliability threats
  • Analyze data from multiple sources to recommend and justify lifecycle cost and reliability improvement activities
  • You will lead Root Cause Analysis processes for major failures to prevent recurrence
  • And you will assist in engineering, design, specification, and execution of projects to optimize reliability and operability
  • Review and update Standard Maintenance Procedures and Standard Operating Procedures
  • You will develop and support Reliability Assessments for facilities and equipment
  • Utilize continuous improvement methodologies such as Six Sigma to enhance reliability
  • Lead reliability programs and initiatives to improve asset performance
  • You will assist with critical spare parts identification and Bill of Materials creation for key assets
  • Balance office and field work with a strong sense of urgency and integrity
  • Thrive in a team that values diversity and inclusion, bringing your unique perspective to collaborative problem-solving

What makes you great
  • You have a Bachelor's degree in Mechanical, Electrical, or Chemical Engineering and minimum five years of experience in maintenance or reliability engineering within an industrial manufacturing environment
  • Further you have proven expertise in maintenance and engineering of mechanical equipment such as compressors, heat exchangers, pumps, chillers, cooling towers, piping, hydraulic, and pneumatic systems
  • Ability to interpret Piping and Instrumentation Diagrams and machinery drawings
  • Knowledge of preventive and predictive maintenance methodologies and technologies
  • You have experience in engineering, specification, and design of mechanical systems and projects
  • Strong communication, presentation, and team collaboration skills
  • Demonstrated ability to work independently and lead or participate effectively in cross-functional teams
  • Self-starter with excellent multitasking and organizational skills, achieving results with minimal supervision
  • Proficiency in standard computer software including Microsoft Office and email
  • Preferred knowledge of regulatory and industrial standards and codes is required in this role
  • Familiarity with machinery installation, commissioning, and process optimization
  • Certification or status as Certified Maintenance and Reliability Professional or Certified Reliability Engineer is advantageous
  • You have experience with Computerized Maintenance Management Systems and understanding of reliability strategies such as Reliability Centered Maintenance, Total Productive Maintenance, Failure
  • Mode and Effects Analysis, Spare Parts Management, Planning and Scheduling, and CMMS optimization
  • Commitment to uphold safety, integrity, and respect in a diverse and inclusive workplace environment
  • Travel domestically approximately 20-25% of the time and be accessible during off-hours as needed

Why you will love working with us
Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde's industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. Linde also delivers state-of-the-art gas processing solutions to support customer growth, efficiency improvements and emissions reductions.
What we offer you!
At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
Linde offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!
Have we inspired you? Let's talk about it
We are looking forward to receiving your complete application.
Linde thanks all applicants in advance for their interest; however, only those applicants who are being considered for an interview will be contacted.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Linde Inc. acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
*The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.
#LI-NB1

What Linde employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply