1

Customer Reliability Engineer Jobs in Kentucky (NOW HIRING)

Our passion is innovation and a commitment to making our customers successful. Learn more about us ... Analyze data from reliability tests, measurements, and performance evaluations * Review and resolve ...

... and reliability. * Please note, we are not able to consider candidates who currently or in the ... Our passion is innovation and a commitment to making our customers successful. Learn more about us ...

Powerplant Engineer

Erlanger, KY · On-site

$86K - $117K/yr

Provides support on investigations for safety, regulatory, and reliability matters. * Monitors ... customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ...

Powerplant Engineer

Erlanger, KY · On-site

$86K - $117K/yr

Provides support on investigations for safety, regulatory, and reliability matters. * Monitors ... customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ...

Our passion is innovation and a commitment to making our customers successful. Learn more about us ... Analyze data from reliability tests, measurements, and performance evaluations * Review and resolve ...

Hardware Engineer

Harrodsburg, KY · On-site

$97K - $129K/yr

... reliability standards. * With the support of a supervising engineer, provide technical representation for the electrical hardware team to the customer or internal groups to present design status ...

Hardware Engineer

Harrodsburg, KY · On-site

$90 - $120/hr

... reliability standards. With the support of a supervising engineer, provide technical representation for the electrical hardware team to the customer or internal groups to present design status ...

Hardware Engineer

Harrodsburg, KY · On-site

$97K - $129K/yr

... reliability standards. * With the support of a supervising engineer, provide technical representation for the electrical hardware team to the customer or internal groups to present design status ...

Showing results 41-60

Customer Reliability Engineer information

See Kentucky salary details

$53K

$102.5K

$122.5K

How much do customer reliability engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer reliability engineer in Kentucky is $102,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $112,000.00 per year, depending on experience, location, and employer.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What are popular job titles related to Customer Reliability Engineer jobs in Kentucky? For Customer Reliability Engineer jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Kentucky look for? The top searched job categories for Customer Reliability Engineer jobs in Kentucky are:
What cities in Kentucky are hiring for Customer Reliability Engineer jobs? Cities in Kentucky with the most Customer Reliability Engineer job openings:

Electrical Engineer

Express Employment

Simpsonville, KY

$25 - $35/hr

Full-time

Posted 8 days ago


Job description

Express Employment is currently seeking an Electrical Engineer for a Direct Hire position in Simpsonville. Great opportunity with a great company.

Key Responsibilities
  • Creating detailed technical drawings, schematics, and specifications for electrical systems
  • Conducting testing and evaluation of electrical equipment to ensure performance, safety, and reliability
  • Troubleshooting and resolving issues with electrical systems, components, and equipment
  • Supervising or coordinating manufacturing, installation, and maintenance activities
  • Performing calculations and using engineering software to design and optimize systems
  • Ensuring compliance with safety regulations, industry standards, and customer requirements
  • Collaborating with project teams, technicians, and other engineers to implement solutions
  • Estimating costs for materials, labor, and construction to support budgeting and project planning
Required Skills and Qualifications

Electrical engineers need a combination of technical knowledge, analytical skills, and practical experience:

  • Strong understanding of electrical theory, circuit design, and system integration
  • Proficiency with engineering software, design tools, and testing equipment
  • Analytical thinking and problem-solving skills for complex electrical challenges attention to detail for precise calculations, testing, and documentation
  • Effective communication and teamwork abilities to collaborate with multidisciplinary teams
  • Bachelor’s degree in Electrical Engineering or a related field is required, with some roles preferring advanced degrees or professional certifications

#2454KY


Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media