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Customer Relations Trainee Jobs in Decatur, GA (NOW HIRING)

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Customer Relations Trainee information

See Decatur, GA salary details

$9

$22

$40

How much do customer relations trainee jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for customer relations trainee in Decatur, GA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $24.66 per hour, depending on experience, location, and employer.

What is the difference between Customer Relations Trainee vs Customer Service Representative?

AspectCustomer Relations TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer ongoing educationHigh school diploma or equivalent; on-the-job training provided
Work EnvironmentTraining programs, entry-level settings, supervised environmentCustomer support centers, retail, call centers
Employer & Industry UsageInternship or training programs in various industriesCustomer support roles across multiple sectors
Search & Comparison IntentLearning about entry-level training roles in customer relationsSeeking direct customer support jobs

The main difference is that a Customer Relations Trainee is an entry-level position focused on training and development within customer relations, often part of a structured program. In contrast, a Customer Service Representative is a more established role responsible for handling customer inquiries and support on a daily basis. The trainee role emphasizes learning and skill-building, while the representative role involves direct customer interaction and problem-solving.

What are Customer Relations Trainees?

Customer Relations Trainees are entry-level professionals who learn how to interact with customers, resolve their concerns, and ensure customer satisfaction. They typically undergo training in communication, conflict resolution, and company policies while working closely with experienced customer service staff. The goal is to prepare them for roles such as Customer Relations Representative or Customer Service Associate, where they will manage customer inquiries and help build positive relationships between the company and its clients.

What are the key skills and qualifications needed to thrive as a Customer Relations Trainee, and why are they important?

To thrive as a Customer Relations Trainee, you need strong communication, problem-solving, and interpersonal skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office applications is typically required. Active listening, patience, and a positive attitude help trainees excel in building rapport and resolving customer issues. These skills and qualities are crucial for delivering excellent service and fostering long-term customer satisfaction.

What are some common challenges faced by Customer Relations Trainees, and how can they be overcome?

Customer Relations Trainees often encounter challenges such as handling difficult customer interactions, learning to balance empathy with company policies, and quickly adapting to a fast-paced work environment. Overcoming these challenges typically involves active listening, seeking guidance from experienced team members, and practicing conflict resolution techniques. Many organizations provide mentorship and structured training programs to help trainees build confidence and develop the communication skills necessary for success in the role.
What are the most commonly searched types of Customer Relations jobs in Decatur, GA? The most popular types of Customer Relations jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Relations Trainee jobs? Cities near Decatur, GA with the most Customer Relations Trainee job openings:
Customer Relations Trainee jobs near you
Infographic showing various Customer Relations Trainee job openings in Decatur, GA as of July 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,301 per year, or $22.3 per hour.
Burger King Restaurant General Manager

Burger King Restaurant General Manager

GPS HOSPITALITY

Kennesaw, GA

$49K - $68K/yr

Other

Medical, Life, PTO

Re-posted 20 hours ago

GPS Hospitality rating

4.7

Company rating: 4.7 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

We are looking for Restaurant General Managers (RGM) to join our team. Our restaurants are staffed with amazing people, and we are looking for more. The RGM leads the operation of the restaurants and has the overall responsibility for making sure the restaurant meets GPS Hospitality standards of quality, service and cleanliness. The RGM does not do this alone, as they work with a team of managers. RGM's bonus on performance, both operationally and financially.

Here are the top five (5) responsibilities of the job:
  • (P&L) Hit Your Sales and Profit Budget Every Period
  • (Systems) Execute Accurate Projections and Schedules While Working All Shifts
  • (Safety) Maintain a Safe and Clean Restaurant
  • (People) Hire and Train Service Obsessed Crew and Shift Leaders
  • (Accounting) Tight Restaurant Controls 

Job Duties:
  • Ensure team provides outstanding service and satisfied guests
  • Hire, train and coach the restaurant team
  • Utilize GPS Hospitality Systems to run a high-quality restaurant, especially accurate projections and great schedules
  • Implement restaurant controls, especially cash & inventory
  • Frequent contact, both inside and outside the restaurant, with the public, business, and various community organizations to develop and improve the restaurant's public relations
  • Meet standards for speed of service, food safety and cleanliness
  • Demonstrate strong critical thinking skills
  • Maintain a clean and safe working environment and ensure all equipment is clean and maintained
  • Work all shifts (breakfast, lunch, dinner late night & weekends) each week. Work at least one (1) full weekend each period
  • Follow all government regulations, employment law, food safety, operations policies and cash policies and implement all accounting controls
  • Supervise in accordance with GPS values, traits and behaviors
  • Communicate effectively with all levels of management about plans, progress and problems
  • Successfully implement all marketing promotions
  • Participate in the implementation of company policies, standards, training and management development
  • Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge to provide for growth

Job Requirements:
  • 3-5 years of General Manager experience in a restaurant or retail setting
  • High School Diploma or GED preferred
  • Excellent customer service skills
  • Must be able to perform under pressure in a high-volume setting
  • Must have reliable vehicle and valid driver's license
  • Must be at least 18 years of age & authorized to work in the US
  • ServSafe certification preferred

About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with...
  • Strong, performance-based bonus program
  • Regular performance reviews
  • Health & Life Benefits
  • HSA program
  • Generous Paid Time Off benefits
  • Employee Rewards & Recognition Program
  • Career development through structured training programs

EEO Statement
GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.

ADAA
GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779.


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