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Customer Relations Trainee Jobs in Decatur, GA (NOW HIRING)

Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager ... Uncover Customer's Needs & Wants. * Recommend Product Solutions. * Ask to Add Value & Appreciate ...

Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager ... Uncover Customer's Needs & Wants. * Recommend Product Solutions. * Ask to Add Value & Appreciate ...

Overview Provide technical product training for employees, customers and distributors. Maintain ... trainees as it relates to their job responsibilities, including field travel if deemed necessary.

Provide technical product training for employees, customers and distributors. Maintain training ... trainees as it relates to their job responsibilities, including field travel if deemed necessary.

Communicate with the customer, the customer's assignees, the design team, the construction ... 's, prepare status/progress reports * Duties may include, or assisting in, supervising ...

Overview Provide technical product training for employees, customers and distributors. Maintain ... trainees as it relates to their job responsibilities, including field travel if deemed necessary.

Overview Provide technical product training for employees, customers and distributors. Maintain ... trainees as it relates to their job responsibilities, including field travel if deemed necessary.

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Customer Relations Trainee information

See Decatur, GA salary details

$9

$22

$40

How much do customer relations trainee jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for customer relations trainee in Decatur, GA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $24.66 per hour, depending on experience, location, and employer.

What is the difference between Customer Relations Trainee vs Customer Service Representative?

AspectCustomer Relations TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer ongoing educationHigh school diploma or equivalent; on-the-job training provided
Work EnvironmentTraining programs, entry-level settings, supervised environmentCustomer support centers, retail, call centers
Employer & Industry UsageInternship or training programs in various industriesCustomer support roles across multiple sectors
Search & Comparison IntentLearning about entry-level training roles in customer relationsSeeking direct customer support jobs

The main difference is that a Customer Relations Trainee is an entry-level position focused on training and development within customer relations, often part of a structured program. In contrast, a Customer Service Representative is a more established role responsible for handling customer inquiries and support on a daily basis. The trainee role emphasizes learning and skill-building, while the representative role involves direct customer interaction and problem-solving.

What are Customer Relations Trainees?

Customer Relations Trainees are entry-level professionals who learn how to interact with customers, resolve their concerns, and ensure customer satisfaction. They typically undergo training in communication, conflict resolution, and company policies while working closely with experienced customer service staff. The goal is to prepare them for roles such as Customer Relations Representative or Customer Service Associate, where they will manage customer inquiries and help build positive relationships between the company and its clients.

What are the key skills and qualifications needed to thrive as a Customer Relations Trainee, and why are they important?

To thrive as a Customer Relations Trainee, you need strong communication, problem-solving, and interpersonal skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office applications is typically required. Active listening, patience, and a positive attitude help trainees excel in building rapport and resolving customer issues. These skills and qualities are crucial for delivering excellent service and fostering long-term customer satisfaction.

What are some common challenges faced by Customer Relations Trainees, and how can they be overcome?

Customer Relations Trainees often encounter challenges such as handling difficult customer interactions, learning to balance empathy with company policies, and quickly adapting to a fast-paced work environment. Overcoming these challenges typically involves active listening, seeking guidance from experienced team members, and practicing conflict resolution techniques. Many organizations provide mentorship and structured training programs to help trainees build confidence and develop the communication skills necessary for success in the role.
What are the most commonly searched types of Customer Relations jobs in Decatur, GA? The most popular types of Customer Relations jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Relations Trainee jobs? Cities near Decatur, GA with the most Customer Relations Trainee job openings:
Infographic showing various Customer Relations Trainee job openings in Decatur, GA as of June 2026, with employment types broken down into 1% Locum Tenens, 25% Full Time, 66% Part Time, and 8% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $46,301 per year, or $22.3 per hour.
Assistant Branch Manager - Sales Manager Trainee

Assistant Branch Manager - Sales Manager Trainee

Republic Finance

Conyers, GA โ€ข On-site

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Republic Finance rating

6.6

Company rating: 6.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Overview
Are you looking for an entry-level position with a clear path to management? Do you want to be part of a growing financial services company that rewards performance and gives back to its community? If so, please read on!
This entry-level financial services position earns a competitive salary of $45,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually. In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, relocation assistance, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply to be an Assistant Branch Manager today! *Please note that this position is 100% onsite.
ABOUT REPUBLIC FINANCE
We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US, and we continue to expand into new states each year! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our communities. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.
Our growing company offers a bright future for our employees. We work to provide a clear career path and many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees by offering great benefits and competitive pay and by rewarding performance.
Come and join a remarkable team with a growing company that values its employees and regularly promotes from within. Take the next step in your career and apply with us today!
A DAY IN THE LIFE OF AN ASSISTANT BRANCH MANAGER (ABM)
We give you all of the tools that you need to succeed and grow into a Branch Manager position! As an entry-level ABM, you will go through an 18 - 24 month on-the-job paid training program in which you learn all of the ins and outs of branch operations and management. Then, you pay that knowledge forward when you are assigned your own branch to manage. Promotion to Branch Manager typically requires relocation, but don't fret, we provide a full relocation package when we promote our ABMs to Branch Managers.
Your main focus is on helping our customers meet their financial goals. You actively seek opportunities to originate new loan business by contacting current and potential customers and listening to understand their needs so you can recommend the best consumer loan and voluntary product solutions for them. You also educate customers on all of our consumer lending services, including how to improve credit and consolidate debt. You help them through the loan application process and make payment reminder calls when needed.
You handle a variety of tasks that contribute to the success of the branch, including evaluating loan applications, performing risk analysis, making credit decisions, administering loan closings, and processing insurance claims. Your management abilities shine as you assist the Branch Manager with recruiting and training as well as developing and implementing plans to meet sales goals while promoting our core values, and ensuring an outstanding customer experience. If you love digging in to get the job done and seeing your hard work pay off in the growth of your branch and advancement opportunities within the company, then this is your gateway to success!
Requirements
  • Bachelor's degree is required. Ideal majors include Business, Finance, Sales or related field.
  • 1 year or more of customer facing sales experience (i.e. retail sales, goal-oriented, incentive based) is preferred but not required.
  • Professional demeanor, positive attitude, strong communication and customer relations skills.
  • Ability to work well independently, as well as a team member in a fast-paced environment and successfully navigate priorities.
  • Proficiency with Windows and Microsoft Office Suite.
  • Valid driver's license, reliable transportation, and auto insurance, and a satisfactory driving record.
  • Must meet our acceptable standards for criminal background history, credit history and pass a pre-employment drug screen.
  • Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state's department of insurance.
  • Willingness and ability to relocate for promotion into a Branch Manager role. *Full Relocation package is provided for moves more than 50 miles.

READY TO JUMPSTART YOUR FINANCIAL SERVICES CAREER?
If you feel that you would be right for this entry-level job in financial services with a clear path to management, we encourage you to apply with us, and we look forward to meeting you!
Benefits
We offer a competitive compensation and benefits package including:
  • Health, Dental, & Vision Insurance
  • 15 days of Paid Time Off (PTO) to start + 1 additional personal day
  • 401k + employer match
  • Company provided Life Insurance & Long Term Disability
  • Employee Assistance Program - Confidential mental health support

Additional benefits with Republic Finance include:
  • Access to LinkedIn Learning's library of 10,000+ professional development courses
  • Employee of the Month Program
  • Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital
  • Professional offices with a friendly team environment
  • Monthly incentive bonus pay
  • Internal promotions

Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
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