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Customer Relations Officer Jobs (NOW HIRING)

Vetter Senior Living

Guest Relations

Geneva, NE · On-site

We are seeking a friendly, professional, and customer-focused Guest Relations Officer to join our team. The ideal candidate will be responsible for ensuring guests receive a warm welcome ...

Vetter Senior Living

Guest Relations

Geneva, NE · On-site

We are seeking a friendly, professional, and customer-focused Guest Relations Officer to join our team. The ideal candidate will be responsible for ensuring guests receive a warm welcome ...

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Customer Relations Officer information

See salary details

$45.5K

$88.8K

$130.5K

How much do customer relations officer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer relations officer in the United States is $88,807.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relations Officer vs Customer Service Representative?

AspectCustomer Relations OfficerCustomer Service Representative
Required CredentialsHigh school diploma; some roles prefer associate or bachelor's degreeHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice settings, client meetings, CRM systemsCall centers, retail, online support
Employer & Industry UsageBanks, telecoms, corporate sectorsRetail, hospitality, e-commerce
Common Search & ComparisonFocuses on building long-term customer relationshipsHandles immediate customer inquiries and issues

The main difference is that Customer Relations Officers focus on developing and maintaining long-term customer relationships, often working in more strategic roles. Customer Service Representatives primarily handle day-to-day customer inquiries and support. Both roles require strong communication skills but differ in scope and responsibilities.

Is a Customer Relations Officer an entry level job?

A Customer Relations Officer position is often considered entry-level, especially for those with strong communication and interpersonal skills. However, some roles may require prior experience or specific certifications, depending on the company's requirements. Entry-level positions typically involve training and support to develop customer service skills.

Is a customer relations officer a stressful job?

A customer relations officer role can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. Strong communication skills and emotional resilience are important to effectively manage the demands of the job, which often involves working in fast-paced environments and resolving conflicts.

What is the work of a customer relations officer?

A customer relations officer is responsible for managing customer interactions, addressing inquiries, resolving complaints, and ensuring customer satisfaction. They often use communication skills, problem-solving abilities, and customer management tools to maintain positive relationships and support company reputation.

Who are the top companies hiring for Customer Relations Officer jobs?

The top employers for Customer Relations Officer jobs are:

What states have the most Customer Relations Officer jobs?

States with the most job openings for Customer Relations Officer jobs include:

What are popular job titles related to Customer Relations Officer jobs?

For Customer Relations Officer jobs, the most frequently searched job titles are:

Customer Relations Officer jobs near you
Infographic showing various Customer Relations Officer job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $88,807 per year, or $42.7 per hour.

Security Officer Customer Relations

Chino, CA • On-site

Allied Universal
Investigation and Physical Security Services • 10K+ employees
Learn more about Allied Universalexternal

$20.50/hr

Part-time

Medical, Retirement

Posted 6 days ago

Allied Universal rating

5.5

Company rating: 5.5 out of 10

Based on 2,611 frontline employees who took The Breakroom Quiz

77th of 119 rated security

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.


Job Description

As a Security Officer Customer Relations in Chino, CA, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Patrol Unarmed Officer in a residential community, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide exceptional customer service and communication to residents and visitors. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork guide every interaction.

Position Type: Part Time

Pay Rate: $20.50 / Hour

Job Schedule:

DayTimeFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PM

What You'll Do:

  • Provide customer service to residents, guests, vendors, and/or visitors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
  • Conduct regular and random patrols of residential buildings, common areas, parking areas, and perimeter locations to help identify and report unusual activity, hazards, and maintenance concerns.
  • Respond to incidents, resident concerns, access-related issues, and critical situations in a calm, professional, problem-solving manner.
  • Monitor access points and visitor activity in accordance with site-specific procedures, documenting observations and communicating concerns to appropriate personnel.
  • Prepare clear and accurate reports of incidents, patrols, and other security-related activities.

Minimum Requirements:

  • Customer service experience is preferred.
  • A guard card or license is preferred.
  • Comfort using a computer or tablet is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417


Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.


Requisition ID
2026-1672637

What Allied Universal employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

View All Allied Universal Jobs