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Customer Relations Officer information

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$45.5K

$88.8K

$130.5K

How much do customer relations officer jobs pay per year?

As of Jun 11, 2026, the average yearly pay for customer relations officer in the United States is $88,807.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Customer Relations Officer typically does not earn $10,000 a month without specialized experience or advanced skills. High earnings in customer relations roles are uncommon without additional qualifications, certifications, or managerial responsibilities. Most roles with such income levels usually require significant experience or are in sales, management, or specialized consulting fields.

Is CSR a good entry level position?

A Customer Relations Officer position is often considered a good entry-level role because it requires strong communication and problem-solving skills, which are valuable in many customer service careers. It typically involves interacting with customers, handling inquiries, and using basic computer tools, making it accessible for those starting in the workforce.

What is the work of a customer relationship officer?

A customer relations officer is responsible for managing interactions with customers to ensure satisfaction, address complaints, and build long-term relationships. They often handle inquiries via phone, email, or in person, and use customer management software to track interactions and improve service quality.

What does a customer relations officer do?

A customer relations officer manages interactions between a company and its customers to ensure satisfaction and resolve issues. They handle inquiries, provide information about products or services, and may use customer management software to track interactions. Strong communication and problem-solving skills are essential for this role.

What is the difference between Customer Relations Officer vs Customer Service Representative?

AspectCustomer Relations OfficerCustomer Service Representative
Required CredentialsHigh school diploma; some roles prefer associate or bachelor's degreeHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice settings, client meetings, CRM systemsCall centers, retail, online support
Employer & Industry UsageBanks, telecoms, corporate sectorsRetail, hospitality, e-commerce
Common Search & ComparisonFocuses on building long-term customer relationshipsHandles immediate customer inquiries and issues

The main difference is that Customer Relations Officers focus on developing and maintaining long-term customer relationships, often working in more strategic roles. Customer Service Representatives primarily handle day-to-day customer inquiries and support. Both roles require strong communication skills but differ in scope and responsibilities.

More about Customer Relations Officer jobs
What states have the most Customer Relations Officer jobs? States with the most job openings for Customer Relations Officer jobs include:
What job categories do people searching Customer Relations Officer jobs look for? The top searched job categories for Customer Relations Officer jobs are:
Customer Relations Officer jobs near you
Infographic showing various Customer Relations Officer job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 35% Full Time, 55% Part Time, 2% Temporary, and 6% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $88,807 per year, or $42.7 per hour.

Administrative Assistant

Life Star Driving School LLC

Minneapolis, MN • On-site

$18/hr

Full-time

Retirement, PTO

Posted 16 days ago

Job description

Benefits:
  • 401(k) matching
  • Opportunity for advancement
  • Paid time off

Benefits/Perks
  • Competitive wages
  • Career Growth Opportunities
  • Fun and Energetic Environment
Job Summary
We are seeking a positive, friendly Administrative Assistance to provide high-quality service to our hotel customers. You will address customer complaints and go the extra mile to ensure our guests are satisfied.
The Guest Relations Officer must possess excellent communication skills and stay positive even when faced with challenging situations. As the main point of contact for our customers, the Guest Relations Officer should always be reliable and customer-oriented. Your primary goal is to ensure guests enjoy their stay and plan return visits to the hotel.
Responsibilities:
  • Review arrival lists to be prepared to welcome guests as they arrive
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Assist in the preparation of welcome folders including relevant collateral (e.g. room service menus, area descriptions)
  • Provide guests with information about amenities, local area attractions and ventures, and promote services
  • Anticipate the needs of guests and build rapport with customers
  • Respond to guest concerns and resolve them appropriately, escalating to the Guest Relations Manager when necessary
  • Ensure compliance with health and quality standards
Qualifications:
  • Proven experience as a Guest Relations Officer or concierge is preferred
  • Familiarity with hospitality industry standards
  • Proficiency in English; knowledge of additional languages is a plus
  • Computer literacy
  • Ability to resolve issues with a customer-focused orientation
  • An outgoing personality
  • Excellent communication skills
  • Strong organizational and time-management skills
  • Bachelors degree in Hospitality Management is preferred
  • Bilingual