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Customer Relations Officer information

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$45.5K

$88.8K

$130.5K

How much do customer relations officer jobs pay per year?

As of Jun 11, 2026, the average yearly pay for customer relations officer in the United States is $88,807.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Customer Relations Officer typically does not earn $10,000 a month without specialized experience or advanced skills. High earnings in customer relations roles are uncommon without additional qualifications, certifications, or managerial responsibilities. Most roles with such income levels usually require significant experience or are in sales, management, or specialized consulting fields.

Is CSR a good entry level position?

A Customer Relations Officer position is often considered a good entry-level role because it requires strong communication and problem-solving skills, which are valuable in many customer service careers. It typically involves interacting with customers, handling inquiries, and using basic computer tools, making it accessible for those starting in the workforce.

What is the work of a customer relationship officer?

A customer relations officer is responsible for managing interactions with customers to ensure satisfaction, address complaints, and build long-term relationships. They often handle inquiries via phone, email, or in person, and use customer management software to track interactions and improve service quality.

What does a customer relations officer do?

A customer relations officer manages interactions between a company and its customers to ensure satisfaction and resolve issues. They handle inquiries, provide information about products or services, and may use customer management software to track interactions. Strong communication and problem-solving skills are essential for this role.

What is the difference between Customer Relations Officer vs Customer Service Representative?

AspectCustomer Relations OfficerCustomer Service Representative
Required CredentialsHigh school diploma; some roles prefer associate or bachelor's degreeHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice settings, client meetings, CRM systemsCall centers, retail, online support
Employer & Industry UsageBanks, telecoms, corporate sectorsRetail, hospitality, e-commerce
Common Search & ComparisonFocuses on building long-term customer relationshipsHandles immediate customer inquiries and issues

The main difference is that Customer Relations Officers focus on developing and maintaining long-term customer relationships, often working in more strategic roles. Customer Service Representatives primarily handle day-to-day customer inquiries and support. Both roles require strong communication skills but differ in scope and responsibilities.

More about Customer Relations Officer jobs
What states have the most Customer Relations Officer jobs? States with the most job openings for Customer Relations Officer jobs include:
What job categories do people searching Customer Relations Officer jobs look for? The top searched job categories for Customer Relations Officer jobs are:
Customer Relations Officer jobs near you
Infographic showing various Customer Relations Officer job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 35% Full Time, 55% Part Time, 2% Temporary, and 6% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $88,807 per year, or $42.7 per hour.

Public Relations Officer - La Jolla, CA

Zionsbank Corp

San Diego, CA

$93K - $114K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.   

As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards. 

We are looking for a Public Relations Officer in La Jolla, CA.  

Essential Functions:

  • Responsible for planning, organizing, and writing various internal and external communications and coordinating public relations events to achieve the company's public relations objectives. 
  • Promote and protect the reputation of the company and its products, its employees and its initiatives. 
  • Identify public relations opportunities and recommend company participation in or sponsorship of community events. 
  • Work with management and partners to plan and implement public relations activities, including press releases, media pitching, social media posts, etc. 
  • Establishes and maintains relationships with local, national, and industry news media.
  • Track media mentions, reputation reports, and industry trends. 
  • Manage the blog editorial calendar, website publishing, and social media accounts. 
  • Coordinate public relation activities to support and enhance marketing programs and initiatives, new products and company sponsorships. 
  • Represent company at various public events. 
  • Other duties as assigned.

Qualifications: 

  • Typically requires a bachelor's degree and 6 years of directly related experience. 
  • Frequently seeks out the development of new PR theories and methods. 
  • Employs advanced knowledge as a generalist or specialist of written communications, public relations, journalism, and computers. 
  • Good organizational, communication, customer service and problem solving skills. 
  • Word processing skills required.

Benefits: 

  • Medical, Dental and Vision Insurance - START DAY ONE!   
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance  
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts 
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays 
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience  
  • Mental health benefits including coaching and therapy sessions 
  • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire 
  • Employee Ambassador preferred banking products  
  • Medical, Dental and Vision Insurance - START DAY ONE!   

This position is eligible to earn a base salary in the range of $93,000 - $114,000 annually depending on job-related factors such as level of experience and location

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