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Customer Relations Officer Jobs (NOW HIRING)

Job Summary We are seeking a friendly, professional, and customer-focused Guest Relations Officer to join our team. The ideal candidate will be responsible for ensuring guests receive a warm welcome ...

About this role Philanthropic Advisor Relations Officer Location US-CO-Denver Category Non-Profit ... Experience using CRM systems for relationship management and prospect tracking. Excellent written ...

$64K - $75K/yr

About this role Philanthropic Advisor Relations Officer Location US-CO-Denver Category Non-Profit ... Experience using CRM systems for relationship management and prospect tracking. Excellent written ...

Showing results 21-40

Customer Relations Officer information

See salary details

$45.5K

$88.8K

$130.5K

How much do customer relations officer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer relations officer in the United States is $88,807.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relations Officer vs Customer Service Representative?

AspectCustomer Relations OfficerCustomer Service Representative
Required CredentialsHigh school diploma; some roles prefer associate or bachelor's degreeHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice settings, client meetings, CRM systemsCall centers, retail, online support
Employer & Industry UsageBanks, telecoms, corporate sectorsRetail, hospitality, e-commerce
Common Search & ComparisonFocuses on building long-term customer relationshipsHandles immediate customer inquiries and issues

The main difference is that Customer Relations Officers focus on developing and maintaining long-term customer relationships, often working in more strategic roles. Customer Service Representatives primarily handle day-to-day customer inquiries and support. Both roles require strong communication skills but differ in scope and responsibilities.

Is a Customer Relations Officer an entry level job?

A Customer Relations Officer position is often considered entry-level, especially for those with strong communication and interpersonal skills. However, some roles may require prior experience or specific certifications, depending on the company's requirements. Entry-level positions typically involve training and support to develop customer service skills.

Is a customer relations officer a stressful job?

A customer relations officer role can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. Strong communication skills and emotional resilience are important to effectively manage the demands of the job, which often involves working in fast-paced environments and resolving conflicts.

What is the work of a customer relations officer?

A customer relations officer is responsible for managing customer interactions, addressing inquiries, resolving complaints, and ensuring customer satisfaction. They often use communication skills, problem-solving abilities, and customer management tools to maintain positive relationships and support company reputation.

Who are the top companies hiring for Customer Relations Officer jobs?

The top employers for Customer Relations Officer jobs are:

What states have the most Customer Relations Officer jobs?

States with the most job openings for Customer Relations Officer jobs include:

What are popular job titles related to Customer Relations Officer jobs?

For Customer Relations Officer jobs, the most frequently searched job titles are:

Infographic showing various Customer Relations Officer job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $88,807 per year, or $42.7 per hour.

Guest Relations

Geneva, NE • On-site

Vetter Senior Living
Health Care and Social Assistance • 1 - 5K employees

Other

Medical, Dental, Vision, Retirement

Re-posted 15 days ago


Vetter Senior Living rating

6.9

Company rating: 6.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Heritage Crossings Guest Relations Officer

Heritage Crossings is committed to delivering exceptional guest experiences. We pride ourselves on outstanding service, attention to detail, and creating memorable moments for every guest.

Job Summary

We are seeking a friendly, professional, and customer-focused Guest Relations Officer to join our team. The ideal candidate will be responsible for ensuring guests receive a warm welcome, personalized assistance, and excellent service throughout their stay or visit.

Key Responsibilities
  • Greet and welcome guests in a courteous and professional manner
  • Respond promptly to guest inquiries, requests, and concerns
  • Handle complaints efficiently and escalate when necessary
  • Provide information about services, facilities, and local attractions
  • Coordinate with other departments to ensure guest satisfaction
  • Assist Administration Team with various tasks
  • Ensure a positive and memorable guest experience at all times
Requirements
  • Proven experience in hospitality, customer service, or a similar role
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Professional appearance and positive attitude
  • Proficiency in Outlook, Microsoft Word & Excel
What We Offer
  • Competitive salary
  • Supportive and dynamic work environment
  • Opportunities for career growth and development
  • Employee benefits of Health, Dental, Vision, and 401(k)

What Vetter Senior Living employees say

Pay

Benefits

Hours and flexibility

Workplace

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