Area Coach
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
Fairport, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Quick apply
Area Coach
Fairport, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Area Coach
Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Area Coach
Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Area Coach
Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Area Coach
Brockport, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Quick apply
Area Coach
Brockport, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
East Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Area Coach
East Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Area Coach
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
Brockport, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Area Coach
Brockport, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Area Coach
East Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Quick apply
Area Coach
East Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
Canandaigua, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Area Coach
Canandaigua, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Area Coach
Batavia, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Quick apply
Area Coach
Batavia, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
Henrietta, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Quick apply
Area Coach
Henrietta, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Quick apply
Area Coach
Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Quick apply
Area Coach
Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees
Area Coach
Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Area Coach
Rochester, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Area Coach
Henrietta, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Area Coach
Henrietta, NY · On-site
$75K/yr
Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ... Background checks are run on all management employees Salary Description $75,000 / year
Customer Relations Manager information
See Rochester, NY salary details
$12.10 - $15.52
9% of jobs
$18.10 is the 25th percentile. Wages below this are outliers.
$15.52 - $18.95
21% of jobs
The median wage is $21.91 / hr.
$18.95 - $22.38
23% of jobs
$22.38 - $25.81
13% of jobs
$25.81 - $29.24
7% of jobs
$29.81 is the 75th percentile. Wages above this are outliers.
$29.24 - $32.67
13% of jobs
$32.67 - $36.09
6% of jobs
$36.09 - $39.52
4% of jobs
$39.52 - $42.95
2% of jobs
$42.95 - $46.38
1% of jobs
$46.38 - $49.81
1% of jobs
$12
$26
$49
How much do customer relations manager jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for customer relations manager in Rochester, NY is $26.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $30.82 per hour, depending on experience, location, and employer.
What does a customer relations manager do?
A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.
How does a customer relations manager typically collaborate with other departments to enhance the customer experience?
Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.
What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?
To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.
What is the difference between Customer Relations Manager vs Customer Service Supervisor?
| Aspect | Customer Relations Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Developing customer relationship strategies, managing key accounts, improving customer satisfaction | Overseeing daily customer service operations, supervising support staff, resolving customer issues |
| Required Skills | Communication, relationship management, strategic planning | Leadership, problem-solving, customer support skills |
| Work Environment | Office-based, client meetings, strategic planning sessions | Call centers, retail stores, customer support centers |
| Common Certifications | Customer Service Certification, CRM certifications | Customer Service Certification, Supervisory certifications |
The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.
What is a customer relations manager?
A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.
What is the role of a Customer Relations Manager?
A Customer Relations Manager is responsible for maintaining positive relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction. They often analyze customer feedback, develop strategies to improve service quality, and collaborate with sales and support teams to enhance the customer experience.
What are the most commonly searched types of Customer Relations jobs in Rochester, NY?
The most popular types of Customer Relations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Customer Relations Manager jobs?
Cities near Rochester, NY with the most Customer Relations Manager job openings:
$75K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 13 days ago
Taco Bell rating
5.2
Based on 3,013 frontline employees who took The Breakroom Quiz
55th of 106 rated fast food restaurants
Job description
Description
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
The Area Coach (AC) provides overall leadership and direct supervision of approximately 4 - 10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit.
Benefits
- 401(k) with company matching
- Paid time off
- Bonus eligible position
- Dental insurance
- Health insurance
- Vision insurance
- Mileage reimbursement
Role:
- People Role model the How We Work Together Principles.
- Find and hire and develop the best RGMs, Assistant General Managers and Shift Managers.
- Coach your RGMs on the "4 Rights" in their restaurants and provide regular feedback during 1:1 sessions.
- Take action without being told, go beyond what is simply required and maintain a high activity level.
- Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (VOC and CORE).
- Lead product and program rollouts with your RGMs to ensure success.
- Resolve Customer complaints quickly while maintaining positive Customer relations.
- Demonstrates a positive and enthusiastic attitude with co-workers, employees and customers.
- Analyze the financial performance of your area and understand trends.
Requirements
The ideal candidate for the Area Coach position will possess:
- 5 years of successful, operational multi-unit management experience.
- Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
- Proven ability to achieve a high level of customer satisfaction, financial performance and employee satisfaction
- Good communication skills and strong interpersonal and conflict resolution skills.
- Exceptional team building capability.
- Basic business math and accounting skills, and strong analytical decision making skills.
- Basic personal computer literacy
- Must have reliable transportation and valid driver's license
- Must be able to travel between designated stores daily
- Background checks are run on all management employees
What Taco Bell employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Taco Bell
Sourced by ZipRecruiter
Industry
Food services and drinking places and accounting services
Company size
10,000+ Employees
Headquarters location
Irvine, CA, US