ZipRecruiter

Log In

1

Customer Relations Manager Jobs in Wisconsin (NOW HIRING)

Kocourek Subaru

Customer Relations Coordinator

Wausau, WI · On-site

$16.50 - $17.50/hr

Customer Experience Coordinator As the initial point of contact for our guests when they call our ... Manage Google My Business and website maintenance for the designated store. * Monitor and respond ...

Kocourek Subaru

Customer Relations Coordinator

Wausau, WI · On-site

$16.50 - $17.50/hr

Customer Experience Coordinator As the initial point of contact for our guests when they call our ... Manage Google My Business and website maintenance for the designated store. * Monitor and respond ...

previous pagenext page

Showing results 21-40

All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Wisconsin

Customer Relations Manager information

See Wisconsin salary details

$12

$27

$50

How much do customer relations manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer relations manager in Wisconsin is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $31.54 per hour, depending on experience, location, and employer.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

Is remote customer relations manager a stressful job?

A remote customer relations manager role involves managing customer interactions and resolving issues, which can be stressful during high call volumes or difficult situations. However, the level of stress varies depending on workload, company support, and individual coping skills, with some roles offering flexible schedules and tools to help manage stress. Overall, it can be demanding but manageable with proper time management and communication skills.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.
What are the most commonly searched types of Customer Relations jobs in Wisconsin? The most popular types of Customer Relations jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Relations Manager jobs? Cities in Wisconsin with the most Customer Relations Manager job openings:
Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Wisconsin as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $56,169 per year, or $27 per hour.

Customer Relations Coordinator

Kocourek Subaru

Wausau, WI • On-site

$16.50 - $17.50/hr

Full-time

Re-posted 27 days ago

Job description

Customer Experience Coordinator

As the initial point of contact for our guests when they call our stores, your role is crucial in providing a top-notch experience. You'll be in charge of scheduling service appointments to enhance retention in our service departments and addressing any other inquiries our guests may have. This position plays a vital role in driving traffic across all areas of our business. You'll need to excel in a structured, task-oriented environment, maintaining a positive, upbeat attitude while demonstrating exceptional organizational skills. Being goal-oriented and a team player is essential.

PRIMARY RESPONSIBILITIES

  • Ensure and boost service retention and revenue.
  • Field all incoming calls for all nine Kocourek locations and direct guests to the appropriate department promptly.
  • Aid guests in scheduling routine services.
  • Reach out via call, email, or text to guests who haven't visited for service since their purchase.
  • Complete all assigned VIN service retention tasks by the end of each day.
  • Send appointment reminders (via call, text, or email) to existing service guests.
  • Monitor online chats and schedule service appointments based on guest requests.
  • Amplify showroom traffic and support guests in connecting with the relevant sales team.
  • Oversee online chats across all websites, ensuring timely follow-up with each guest.
  • Manage Google My Business and website maintenance for the designated store.
  • Monitor and respond to all GMB reviews.
  • Address any social media reviews or comments.
  • Regularly review the website for any discrepancies or inaccurate information.

SECONDARY RESPONSIBILITIES

  • Assist in event planning and contribute ideas for marketing/social media content (including TikTok, Facebook, Instagram, etc.).
  • Assist in capturing videos and photos to complement social media posts.
  • Perform other administrative duties as assigned, such as filing, scanning, and shredding.

HOURS:Monday - Saturday, up to 40 hours per week. Shifts may range from 9:30-6 and 10:30-7, with evening and Saturday shifts on a rotational basis. Saturday hours conclude at 4 pm. Wage for this position ranges from $16.50-$17.50/hour.

ATTIRE:Business Casual

PHYSICAL DEMANDS:None

WORK ENVIRONMENT:Typical non-smoking office environment.

Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment based on race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.

Apply