ZipRecruiter

Log In

1

Customer Relations Manager Jobs in Wisconsin (NOW HIRING)

Kocourek Subaru

Customer Relations Coordinator

Wausau, WI · On-site

$16.50 - $17.50/hr

Customer Experience Coordinator As the initial point of contact for our guests when they call our ... Manage Google My Business and website maintenance for the designated store. * Monitor and respond ...

Kocourek Subaru

Customer Relations Coordinator

Wausau, WI

$16.50 - $17.50/hr

Customer Experience Coordinator As the initial point of contact for our guests when they call our ... Manage Google My Business and website maintenance for the designated store. * Monitor and respond ...

Kocourek Subaru

Customer Relations Coordinator

Wausau, WI · On-site

$16.50 - $17.50/hr

Customer Experience Coordinator As the initial point of contact for our guests when they call our ... Manage Google My Business and website maintenance for the designated store. * Monitor and respond ...

next page

Showing results 1-20

All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Wisconsin

Customer Relations Manager information

See Wisconsin salary details

$12

$27

$50

How much do customer relations manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer relations manager in Wisconsin is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $31.54 per hour, depending on experience, location, and employer.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

Is remote customer relations manager a stressful job?

A remote customer relations manager role involves managing customer interactions and resolving issues, which can be stressful during high call volumes or difficult situations. However, the level of stress varies depending on workload, company support, and individual coping skills, with some roles offering flexible schedules and tools to help manage stress. Overall, it can be demanding but manageable with proper time management and communication skills.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.
What are the most commonly searched types of Customer Relations jobs in Wisconsin? The most popular types of Customer Relations jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Relations Manager jobs? Cities in Wisconsin with the most Customer Relations Manager job openings:
Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Wisconsin as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $56,169 per year, or $27 per hour.

Customer Relations Representative

CGI Digital

Schofield, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Customer Relations Representative

Now Hiring: Customer Relations Representative

We're seeking a skilled Customer Relations Representative with hands-on experience in the manufacturing industry to become a key part of our team. If you've supported manufacturing clients, thrive in a fast-paced environment, and are eager to take the next step in your career, we'd love to hear from you. Join us and grow with a company that values expertise, collaboration, and continuous improvement.

We are a team of over 900, and sales of over $150 million. We have achieved steady growth through our unending commitment to providing our customers with the highest quality products and services, on time and at competitive prices. Our services include aluminum extrusion, fabrication, architectural and industrial finishes, and more.

What You Will Do

  • Develops and maintains positive relationships with assigned customers, ensuring timely and professional communication regarding order status, inquiries, and expediting requests.
  • Collaborates with internal teams (scheduling, engineering, production) to ensure accurate understanding of customer specifications and to facilitate on-time, complete shipments.
  • Reviews reports regularly to support order entry and maintain adherence to standard lead times, assisting with color chip sample requests and acknowledgments of customer orders.
  • Provides daily support to Order Entry Specialists and Account Managers, addressing issues related to customer orders and participating in customer conference calls as needed.
  • Upholds company standards for customer service, confidentiality, and professional conduct, while participating in meetings and training sessions to enhance service delivery.
  • Assists with various office tasks and performs additional duties as assigned to support overall team objectives.

Qualifications

  • Associate's Degree in Business Administration or related field, or equivalent work experience, with 1-2 years of customer service experience in a manufacturing setting preferred.
  • Proficient in Microsoft Office (Word and Excel) with strong oral and written communication skills.
  • Excellent listening, customer relations, and data entry skills; accurate and efficient in handling information.
  • Outgoing, positive personality with the ability to manage multiple tasks efficiently.
  • Experience in manufacturing, customer relations, and quality systems required; able to work collaboratively in a team or independently as needed.

What's In It For You

  • Medical, Dental and Vision Insurance with options to fit your needs
  • Short-Term Disability Insurance
  • Company Paid Employee Life Insurance
  • Additional Employee, Spouse and Child Life Insurance options
  • Optional Accident, Indemnity, and Critical Illness Insurance
  • Pharmacy Benefit Management
  • Prescription Drug Benefits
  • 401(k) Retirement Savings Plan with Employer Match
  • Paid Time Off
  • 8 Paid Holidays per year
  • Health Savings Plans (HSA, FSA and Dependent Flexible Spending Accounts)
  • Eligibility to Participate in the Quarterly Attendance Bonus Plan
  • Tuition Assistance
  • Wellness Programs - including onsite Healthcare Clinics and Gyms
  • Free Physical Therapy
  • Apprenticeship Programs
  • On-Site Cookouts and Celebrations
  • And more!

We're excited to learn what you'll bring to our team!

All offers of employment are contingent upon successful completion of a pre-employment physical and drug screen. Crystal Finishing Systems provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Crystal Finishing Systems participates in E-Verify.

Apply