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Customer Relations Manager Jobs in Appleton, WI (NOW HIRING)

Bayland Buildings, Inc.

Project Manager

Hobart, WI · On-site

Project Managers are responsible to manage all project activities, including customer relations in a design/build setting, assemble and direct the project team including superintendent, purchasing ...

Bayland Buildings, Inc.

Project Manager

Hobart, WI · On-site

Project Managers are responsible to manage all project activities, including customer relations in a design/build setting, assemble and direct the project team including superintendent, purchasing ...

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All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Appleton, WI

Customer Relations Manager information

See Appleton, WI salary details

$11

$26

$49

How much do customer relations manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer relations manager in Appleton, WI is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $30.48 per hour, depending on experience, location, and employer.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

Is remote customer relations manager a stressful job?

A remote customer relations manager role involves managing customer interactions and resolving issues, which can be stressful during high call volumes or difficult situations. However, the level of stress varies depending on workload, company support, and individual coping skills, with some roles offering flexible schedules and tools to help manage stress. Overall, it can be demanding but manageable with proper time management and communication skills.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.
What are the most commonly searched types of Customer Relations jobs in Appleton, WI? The most popular types of Customer Relations jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Customer Relations Manager jobs? Cities near Appleton, WI with the most Customer Relations Manager job openings:
Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $54,298 per year, or $26.1 per hour.

Customer Relations Specialist

AmeriLux Family of Companies

De Pere, WI • On-site

Other

Posted 6 days ago

Job description

Customer Relations Specialist

Join the A-Team! A 2025 and 2026 recipient of "Best Places to Work" and family owned business, The AmeriLux Family of Companies is looking for a Customer Relations Specialist to join our team. In this role, you will act as a vital link between our customers and our internal teams, ensuring exceptional service and seamless communication. You will be responsible for handling customer inquiries, managing issues, and helping to foster strong, long-lasting relationships.

Key Responsibilities:

  • Serve as the main point of contact for customer communications, addressing inquiries and resolving concerns promptly.
  • Coordinate with internal departments to ensure accurate processing and fulfillment of customer orders.
  • Maintain detailed and accurate records of all customer interactions and transactions.
  • Assist with the management and updating of customer data in the CRM system.
  • Collaborate with team members to support company goals and deliver high-quality service.

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