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Customer Relations Manager Jobs in Appleton, WI (NOW HIRING)

Direct Start

Project Manager

Appleton, WI

The project manager is responsible for developing, fostering, and improving customer relations while working with Estimating and Sales. In addition, the Project Manager I is expected to support and ...

Wisconsin - KFC

Manager

Menasha, WI

$14.75 - $17.25/hr

JOB SUMMARY As a Manager, your responsibilities include; restaurant operations, product preparation, customer relations, team management, and ensuring the highest quality of products and services are ...

KFC

Manager

Menasha, WI · On-site

$14.75 - $17.25/hr

JOB SUMMARY As a Manager, your responsibilities include; restaurant operations, product preparation, customer relations, team management, and ensuring the highest quality of products and services are ...

Bass Pro Shops

Assistant General Manager

Green Bay, WI · On-site

... customer relations and a productive team-oriented work environment. * Works closely with Base Camp Support Staff to ensure proper merchandise assortment and inventory levels. * Communicates and ...

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All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Appleton, WI

Customer Relations Manager information

See Appleton, WI salary details

$11

$26

$49

How much do customer relations manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer relations manager in Appleton, WI is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $30.48 per hour, depending on experience, location, and employer.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

Is remote customer relations manager a stressful job?

A remote customer relations manager role involves managing customer interactions and resolving issues, which can be stressful during high call volumes or difficult situations. However, the level of stress varies depending on workload, company support, and individual coping skills, with some roles offering flexible schedules and tools to help manage stress. Overall, it can be demanding but manageable with proper time management and communication skills.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.
What are the most commonly searched types of Customer Relations jobs in Appleton, WI? The most popular types of Customer Relations jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Customer Relations Manager jobs? Cities near Appleton, WI with the most Customer Relations Manager job openings:
Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $54,298 per year, or $26.1 per hour.

Project Manager

Direct Start

Appleton, WI

Full-time

Re-posted 25 days ago

Job description

Project Manager

The Project Manager I is responsible for the smooth and efficient operation of assigned customers, crew and other resources, management of the profit and loss statement & budget, customer satisfaction by meeting customer required due dates, compliance with quality requirements, review estimates, and the allocation of resources required for daily operations. The project manager is responsible for developing, fostering, and improving customer relations while working with Estimating and Sales. In addition, the Project Manager I is expected to support and participate in company safety and improvement initiatives and company policies. Key Responsibilities Smooth and efficient operation of assigned customers crew and other resources Proactively manage customer due dates and expectations by completing projects safely, on schedule, within budget, and meeting quoted specifications Schedule and coordinate the resources required to meet customer expectations Daily/Weekly/As required operations: Scheduling the job by ordering the necessary material, equipment, subcontracting, outsourcing, and trucking to meet customer due date. To be in contact with the customer concerning all aspects of the project, including project updates and customer inspections. Scheduling the job with the work crew. Responsible for authorizing any schedule changes in the department Project invoicing and accounts receivable follow up as necessary. Ensure that the finished project has been checked for the quality specifications of the customer, applicable codes and quality assurance program. Arranging for the delivery of the finished project to the customer. Communicating effectively with internal and external customers, including other managers and employees Manage the profit and loss statement & budget Responsible for Customer satisfaction by meeting customer required due dates Ensure that project follows safety and quality requirements set forth.  Review estimates and contracts: Establish priorities and ensure purchase order and estimate match. Review estimates and client purchase order(s) to ensure processes are established for executing project effectively and efficiently. Thoroughly review drawings and specifications, and obtain any additional information required from the customer. Responsible for the supervision of the assigned work crew: Ensures that work crew is following all OSHA safety guidelines. Participates in and supports improvement initiatives and strives for standardization throughout the organization to improve efficiencies. This job description indicates the general nature and level of work to be performed. It is not designed to be a comprehensive list of all activities, duties, or responsibilities. The employee may be asked to perform other duties as assigned. Qualifications / Experience Associate or bachelor's degree in construction management, or related field, or relevant years of experience in related field preferred. Pipe fabrication experience (preferred) Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, and governmental regulations. Ability to work with mathematical concepts such as, fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical solutions. Knowledge of Microsoft Outlook, Excel, Word, Access and Acorn as well as additional software products that are necessary to complete this job successfully. Experience with Acorn/Spoolfab (preferred) Physical Requirements Requires the use of hard hat, eye protection, hearing protection, and closed toed footwear.