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Customer Relations Coordinator Jobs in Decatur, GA

Safran

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

The CSR coordinates day to day activity for customer requests, processes customer orders and quotes ... good customer relations by meeting requested delivery dates and making sure orders are in ...

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All JobsCustomer Relations JobsCustomer Relations Coordinator JobsCustomer Relations Coordinator Jobs in Decatur, GA

Customer Relations Coordinator information

See Decatur, GA salary details

$7

$20

$29

How much do customer relations coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer relations coordinator in Decatur, GA is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $22.98 per hour, depending on experience, location, and employer.

What is a customer relations coordinator?

A customer relations coordinator is responsible for ensuring the highest level of customer service is being offered by a company. You work directly with the customer to ensure all their needs are being met. Your job duties include responding to customer service inquiries, addressing customer problems, and finding ways to improve the overall service of the company. The qualifications for a career as a customer relations coordinator include a high school diploma. Some employers, however, may prefer post-secondary education. A successful customer relations coordinator needs strong communication and interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer relations coordinator, and why are they important?

To thrive as a Customer Relations Coordinator, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Exceptional interpersonal skills, patience, and attention to detail help you stand out in this role. These competencies are crucial for efficiently resolving customer concerns, building lasting relationships, and ensuring client satisfaction.

How does a customer relations coordinator typically interact with other departments to resolve client issues?

A Customer Relations Coordinator often serves as a vital link between clients and various internal teams such as sales, technical support, and operations. When a client issue arises, the coordinator gathers all necessary information, communicates the client's concerns to the appropriate departments, and follows up to ensure a timely resolution. This role requires strong communication and organizational skills, as coordinators must track progress, update clients, and ensure that solutions align with both customer expectations and company policies. Collaborating effectively with multiple teams is essential for maintaining high levels of customer satisfaction and trust.

What is the difference between Customer Relations Coordinator vs Customer Service Representative?

AspectCustomer Relations CoordinatorCustomer Service Representative
CredentialsHigh school diploma; some roles prefer associate's or bachelor's degreeHigh school diploma typically required
Work EnvironmentOffice settings, client meetings, cross-department collaborationCall centers, retail, online support
Employer & Industry UsageBusinesses focusing on long-term customer engagementCustomer support across various industries
Common Search & ComparisonCustomer Relations CoordinatorCustomer Service Representative

The main difference is that Customer Relations Coordinators focus on building and maintaining long-term customer relationships, often involving strategic planning and cross-department collaboration. Customer Service Representatives primarily handle direct customer inquiries and support, typically in call centers or retail environments. Both roles require strong communication skills, but the Coordinator role often involves more relationship management and strategic tasks.

More about Customer Relations Coordinator jobs

What are the most commonly searched types of Customer Relations jobs in Decatur, GA?

The most popular types of Customer Relations jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Relations Coordinator jobs?

Cities near Decatur, GA with the most Customer Relations Coordinator job openings:

Customer Relations Coordinator jobs near you
Infographic showing various Customer Relations Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,154 per year, or $20.7 per hour.

Customer Relations Representative - State Farm Agent Team Member

State Farm

Stockbridge, GA • On-site

$50K - $75K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 14 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,555 frontline employees who took The Breakroom Quiz

238th of 310 rated insurance

Job description

Responsive recruiter
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Kim Mays - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:
  • Strong communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

Compensation: $50,000.00 - $75,000.00 per year
Are You Driven & Ambitious?
We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Kim Mays - State Farm Agent!
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Stockbridge, Georgia.

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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