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Customer Relations Associate Jobs in California (NOW HIRING)

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Customer Care Associate

Modesto, CA · On-site

$15 - $20.75/hr

About the job Customer Care Associate Overview We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in ...

Showing results 41-60

Customer Relations Associate information

See California salary details

$24.7K

$46.5K

$66.1K

How much do customer relations associate jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer relations associate in California is $46,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $49,300.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in California?

The most popular types of Customer Relations jobs in California are:

What cities in California are hiring for Customer Relations Associate jobs?

Cities in California with the most Customer Relations Associate job openings:

Infographic showing various Customer Relations Associate job openings in California as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,472 per year, or $22.3 per hour.

Investment Research & Client Relations Associate

Los Angeles, CA • On-site

Dohmen Capital
1 - 10 employees

$43K - $53K/yr

Full-time

Re-posted 20 hours ago


Job description

Company Description

Dohmen Capital Research is an investment research firm that provides in depth analysis on equities, fixed income, and ETF's utilizing technical analysis in combination with macroeconomic and credit market analysis. The firm provides subscription services to its clients in addition to a revolutionary new investment membership program, allowing clients to manage their own portfolio with Dohmen's professional guidance in an incredibly simple, convenient, efficient, and transparent way.

Dohmen Capital Research was founded in 1977 and has a track record and customer loyalty that is unmatched. For over 35 years, Dohmen Capital has provided clients with unique investing research and analysis through a number of subscription services.

The firm's investment and economic research has allowed them to forecast the major turns in the global investment markets. The firm is not in the brokerage business.

Job Description

The Investment Client Relations Associate will be an important member to our team through market research and analysis, in addition to interacting with clients on a daily basis, communicating the value of our suite of investment products and investment research, and providing support to developing our new business ventures. We are a firm built on our investment research and technical analysis, providing our clients with the utmost support and timely market information.

The role will allow you to grow your Market/Equity Analysis and Client Servicing skills, while communicating our new investment program & services to both prospective and current clients. Your previous experience in equity research, client servicing, or reporting would help you become a valuable team member. You will have a great opportunity to learn more about the global financial markets and how to analyze individual stocks, ETF's, and charts.

We always welcome ideas and suggestions from colleagues on how to make our processes more efficient and effective. The candidate will have a great opportunity to learn more about investments and the financial markets. We are looking for someone who is determined, passionate about the financial markets, very well-rounded, capable, and willing to wear many hats in our rapidly growing firm.

RESPONSIBILITIES:

  • Constant client interaction, with both current and prospective clients (no cold calling, all inbound calls)
  • Develop and maintain a professional rapport with our clients
  • Analyzing the financial markets, including specific sectors, ETF's, and stocks (Technical & Fundamental analysis)
  • Writing analysis on investment recommendations, global financial markets, and sectors
  • Researching global financial market events and trends
  • Assist with building reports (Word, Excel) and presentations (Powerpoint)
  • Implement new methods of marketing and delivering our research and analysis to clients
  • Actively participate in the launching of a number of new business ventures

Our firm has been in business for over three decades with the best reputation and a loyal client base, ranging from retail clients to institutional clients. Candidate must have a positive personality, be detail oriented, and be able to work independently.

We are looking for someone who yearns for longevity and loyalty to our growing company, while eager to learn more about the investment markets.

Cover letters are strongly encouraged for all applicants. Located in West Los Angeles, CA. Only candidates residing in the Los Angeles Area will be considered.

Qualifications
  • Strong understanding and interest in the financial markets (ie: Stocks, Bonds, ETF's)
  • Exceptional and professional client relationship and client servicing skills (experience interacting with clients)
  • Excellent communication skills (excellent with both verbal and written English)
  • Experience in client reporting (using MS Office and/or other software)
  • Very computer proficient (MS Office: specifically Excel, Word, and PowerPoint)
  • Outstanding Excel skills (advanced functions, macros and VBA a plus)
  • Strong organizational and problem solving skills
  • Ability to organize, prioritize, and multi-task
  • Minimum 2 years of experience at an Investment firm, especially in client servicing, research, or business development.
  • Bachelor's degree from a top university
  • Native English speaker