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Customer Relations Associate Jobs in California (NOW HIRING)

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in California

Customer Relations Associate information

See California salary details

$24.7K

$46.5K

$66.1K

How much do customer relations associate jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer relations associate in California is $46,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $49,300.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in California?

The most popular types of Customer Relations jobs in California are:

What cities in California are hiring for Customer Relations Associate jobs?

Cities in California with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in California as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,472 per year, or $22.3 per hour.

Sr. Client Relations Associate

Pierre Landscape Construction

Irwindale, CA • On-site

$40K - $51K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Are you a self-motivated, detail-oriented individual with a knack for keeping things organized and running smoothly? Do you thrive in a fast-paced environment, enjoy working independently, and have a passion for connecting with people? We are looking for a Sr. Client Relations Associate to join our dynamic team.

In this role, you will provide essential administrative support to our Client Relations Team, manage Salesforce data, coordinate bid processes, and help ensure that our clients receive exceptional service throughout the entire project lifecycle. If you're an enthusiastic, organized, and proactive individual who can take initiative and keep things moving, we want to hear from you!

Key Responsibilities:

  • Salesforce Management & Data Entry: Ensure Salesforce is updated with the latest information, including new Accounts, Contacts, Leads, and Opportunities. Maintain accurate, complete, and up-to-date data.
  • Opportunity Coordination: Work closely with Estimating teams to manage new opportunities and ensure timely progress through each stage. Follow up with clients and internal teams to gather necessary information and documentation.
  • Bid Process Support: Manage bid document downloads, folder organization, and ensure bids are submitted on time, in the correct format. Coordinate bid reviews, Scope Reviews, and Page Turn meetings with Estimating and Client Relations teams.
  • Client Engagement: Support Client Relations by reaching out to clients at key touchpoints, assisting with lower-level interactions, and helping organize client meetings and events.
  • Event Coordination: Assist in coordinating and attending General Contractor (GC) meetings, Lunch and Learns, and other client-related events. Enjoy meeting new people and representing the company at various engagements.
  • Team Calendar Management: Own and maintain the Client Relations Team calendar, keeping track of key meetings, deadlines, deliverables, and follow-up tasks.
  • Cross-Department Collaboration: Interface regularly with other internal teams to ensure smooth communication and efficient project execution.

What We're Looking For:

  • Independence: You can work autonomously, take initiative, and stay organized while managing multiple tasks.
  • Communication Skills: You enjoy connecting with people and are comfortable engaging with clients and colleagues, both in person and virtually.
  • Attention to Detail: You are meticulous about ensuring that all information in Salesforce is accurate and complete, and you can keep processes moving smoothly.
  • Organizational Skills: You can manage complex calendars, track multiple moving pieces, and keep the Client Relations Team on task.
  • Event Enthusiast: You are excited about attending events, connecting with clients and partners, and supporting outreach initiatives.
  • Team Player: While you can work independently, you are also a collaborative team member who communicates well with others and ensures everyone stays on track.

Preferred Qualifications:

  • Experience with Salesforce or similar CRM systems is a plus.
  • Familiarity with the bid process, including RFIs, RFQs, and bid bond processing, is a plus.
  • Previous experience in client relations, sales support, or event coordination is a plus.
  • Strong time management skills and ability to juggle multiple tasks effectively.

If you are an organized, proactive individual who enjoys working independently, coordinating events, and helping a team stay on track, we encourage you to apply! Join us and be a key player in driving our client relationships and business success.

In office position

Hours 7:00 am to 4:00 pm - Monday through Friday

Our full-time employee benefits offered are: Medical, dental, vision, life, long term disability insurances, vacation, sick and holiday paid time off. 401k 4% match.

$75,000-$90,000 depending on experience and skill set

About Pierre Landscape

For over 40 years, Pierre Landscape has built award-winning landscapes across Southern California. Our success is driven by strong relationships, quality craftsmanship, and the growth of our people. Join a team that values initiative, collaboration, and excellence — and take your career to the next level.

Fair Chance & EEO Notice

Pierre Landscape is a Fair Chance employer. Qualified applicants with arrest or conviction records will be considered in compliance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This role requires a criminal background check due to job duties involving:

  • Access to private and public work locations, including sensitive areas
  • Operation of vehicles, machinery, tools, or hazardous materials
  • Responsibility for client property, equipment, or secured work areas

All applicants will receive an individualized assessment of their conviction history before any employment decision is made.

Pierre Landscape provides equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, or any protected status under applicable laws.

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