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Customer Relations Associate Jobs in Riverside, CA

Traveling with Tasha

Customer Care Associate

Moreno Valley, CA · On-site

$14.75 - $20.50/hr

About the job Customer Care Associate Overview We are looking for a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients ...

Bakertilly

Senior Associate, Customer Success

Irvine, CA · On-site

$57K - $97K/yr

The Senior Associate, Customer Success will be responsible for aiding adoption of the ERP software ... customer relations. * Serve as point of contact for billing and credit inquiries, errors, and ...

Riser Fitness, LLC

Sales Associate

Irvine, CA · On-site

$17 - $21/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Riser Fitness, LLC

Sales Associate

Anaheim, CA · On-site

$17 - $21/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Club Pilates

Sales Associate

Mission Viejo, CA · On-site

$17 - $18/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Riser Fitness, LLC

Sales Associate

Yorba Linda, CA · On-site

$16 - $17/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Riverside, CA

Customer Relations Associate information

See Riverside, CA salary details

$26.1K

$49.1K

$69.9K

How much do customer relations associate jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer relations associate in Riverside, CA is $49,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $52,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Riverside, CA? The most popular types of Customer Relations jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Relations Associate jobs? Cities near Riverside, CA with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Riverside, CA as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,126 per year, or $23.6 per hour.

Associate Customer Relations Representative

Applied Medical

Rancho Santa Margarita, CA • On-site

$24 - $28/hr

Other

Medical, Life, Retirement, PTO

Re-posted yesterday

Applied Medical rating

8.0

Company rating: 8.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a strong reputation for excellence in the healthcare field. Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute in a larger capacity than is possible in typical positions.
Position Description
The Associate Customer Relations Representative supports customers, internal teams, and order management processes at Applied Medical. This customer relations representative role keeps customer orders accurate and on time, maintains clear communication with external customers, and coordinates with departments including Credit, Field Operations, and Shipping. The Associate Customer Relations Representative contributes directly to a positive customer experience and efficient order fulfillment across Applied Medical.
This position is on-site and works a set schedule from 5:00 a.m. to 2:00 p.m., Monday through Friday.
Key Responsibilities

  • Enter customer orders accurately and follow established Customer Relations processes and workflows.
  • Collaborate with external customers to address inquiries regarding orders, products, returns, shipping status, and account related matters.
  • Communicate with internal teams, including Credit, Field Operations, and Shipping, to coordinate order-related activities.
  • Maintain detailed, accurate documentation of customer interactions and order updates.
  • Comply with Applied Medical safety rules, quality standards, and company policies.
  • Assist with department tasks and cross-functional projects as assigned.
  • Support continuous improvements that enhance customer experience and operational effectiveness.
  • Respond to customer phone calls and email inquiries in a professional, courteous, and timely manner.
Success in This Role Looks Like
  • Entering customer orders accurately and within expected timeframes
  • Delivering responsive, professional service to external customers
  • Coordinating clearly with Credit, Field Operations, and Shipping to keep orders moving
  • Maintaining accurate records across customer interactions and order updates
  • Contributing to process improvements that strengthen customer experience
Position Requirements
This position requires the following skills and attributes:
  • Bachelor's degree
  • More than one year of customer service experience in a call center setting, preferably within a manufacturing environment
  • Proficiency in Microsoft Excel and Outlook
  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills
Preferred
The following skills and attributes are preferred:
  • Experience with Systems, Applications, and Products in Data Processing (SAP)
  • Order entry or order management experience in a manufacturing or medical device environment
Benefits
  • Competitive compensation range: $24 - $28 / hour (California).
  • Comprehensive benefits package.
  • Training and mentorship opportunities.
  • On-campus wellness activities.
  • Education reimbursement program.
  • 401(k) program with discretionary employer match.
  • Generous vacation accrual and paid holiday schedule.

Please note that the compensation range may be adjusted in the future, and bonus and incentive compensation plans may apply.
Our total reward package reflects our commitment to employee growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life.
All compensation and benefits are subject to plan documents and written agreements.
Equal Opportunity Employer
Applied Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other status protected by federal, state or local laws in the locations where Applied Medical operates.

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