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Customer Relations Associate Jobs in Riverside, CA

Corvel

Network Relations I

Rancho Cucamonga, CA · Remote

$16.90 - $26.92/hr

The Network Relations role supports the frontline of Network Development, responsible for providing ... Associate's degree or two or more years of equivalent work experience * Customer service education ...

Corvel

Network Relations I

Rancho Cucamonga, CA · On-site

$16.90 - $26.92/hr

The Network Relations role supports the frontline of Network Development, responsible for providing ... Associate's degree or two or more years of equivalent work experience * Customer service education ...

Lennar

Loan Officer Associate

Irvine, CA · On-site

$19.36 - $21/hr

Loan Officer Associate We are Lennar Lennar is one of the nation's leading homebuilders, dedicated ... Business Development and Customer Relations: Participate in builder and realtor functions to ...

Lennar

Loan Officer Associate

Irvine, CA · On-site

$19.36 - $21/hr

Loan Officer Associate We are Lennar Lennar is one of the nation's leading homebuilders, dedicated ... Business Development and Customer Relations: Participate in builder and realtor functions to ...

GHP Management Corporation

LEASING ASSOCIATE

Ontario, CA · On-site

$19 - $22/hr

As a Leasing Associate , you will play a crucial role at GHP. You will be the "face" of the company ... customer relations. * Knowledge of Fair Housing preferred. * Previous experience with Mystery ...

Ferguson Enterprises, LLC

Credit Trainee

Pomona, CA · On-site

Customer Relations and Visitation * Secondary Security * Uniform Commercial Code * Financial Statement Upon successful completion of the program, the associate will have an entry-level working ...

Ferguson Enterprises Inc.

Credit Trainee

Pomona, CA · On-site

Customer Relations and Visitation * Secondary Security * Uniform Commercial Code * Financial Statement Upon successful completion of the program, the associate will have an entry-level working ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Riverside, CA

Customer Relations Associate information

See Riverside, CA salary details

$26.1K

$49.1K

$69.9K

How much do customer relations associate jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer relations associate in Riverside, CA is $49,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $52,200.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Riverside, CA?

The most popular types of Customer Relations jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Relations Associate jobs?

Cities near Riverside, CA with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Riverside, CA as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $49,126 per year, or $23.6 per hour.

Brand Ambassador

Division One Marketing

Rancho Cucamonga, CA • On-site

Full-time

Re-posted 13 days ago

Job description

Company Description

Helping develop individuals, personally and professionally, into leaders within our business. We promote team success as well as individual achievements in a consistently positive atmosphere. Everyone understands that the team is what makes the company. We have fun, hit goals, challenge one another, and deliver results year over year for our clients.

Job Description

Division One Marketing, Inc. is a privately owned, premier sales/marketing firm that focuses on execution of marketing and sales campaigns with integrity and professionalism. One of our current projects has seen some incredible growth over the last 5 years and we are projected to double in size by 2019.

Competition - Integrity - Teamwork - Communication - Culture

If you're searching for an opportunity and career that encompasses these values. Then you should consider sending your resume for the entry level Brand Ambassador role as an Account Manager. Our goal is to build a massive organization at Division One Marketing, Inc. We are looking for the best of the best , to help with our expansion. We are currently seeking entry level Account Managers and those interested in advancement & growth into management. We are known for our employee leadership development and are partnered with some of the most recognizable brands in the US.

Account Manager responsibilities include:

  • Mastering the sales representative position
  • Managing a small team Leading by example
  • Developing and teaching effective sales strategies Tracking industry trends / competition Conducting corporate training classes
  • Field training / shadowing
  • Goal-setting for a small team of sales people

Account Managers in the past have come from a variety of backgrounds. While there is no ideal candidate, a general sales/customer relations background (retail, hospitality, restaurant, etc) shortens the learning curve. Whether you are a seasoned professional making a career change or a recent college graduate looking to start your career, we are looking for individuals willing to work hard with a positive attitude.

Qualifications

Additional requirements include:

  • 4 year degree (preferred)
  • 1-6 years of experience in retail, sales, or marketing
  • Ability to quickly learn through corporate classroom-style training and hands on field training
  • Proven track record of effective leadership Some management experience preferred
  • Willingness to travel the greater Long Beach/Los Angeles area
  • Confidence and effective communication skills (i.e., a "people person")
  • Professional image Strong verbal / written communication

Candidates with the following interest should apply:

sales, customer relations, customer retention, restaurant management, restaurant service, marketing and sales, services in hospitality, restaurant, retail,retail management, hospitality bachelor's degree, hospitality experience, server, hostess, host, waitress, waiter, serving customers, retail sales associate, retail account manager, retail manager, retail assistant manager, public relations, public speaking, entry-level, business management, recruiting

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply