ZipRecruiter

Log In

1

Customer Relations Assistant Jobs in Rochester, NY

Domino's Pizza

Assistant Manager

Newark, NY · On-site

$18 - $25/hr

Assistant managers are responsible for everything that happens during the shift ... This includes cost control, inventory control, cash control and customer relations. You set the ...

Gleason

Customer Program Manager

Rochester, NY · On-site

$80K - $120K/yr

Responsible for all facets of customer relations in SGS; Manage assigned projects from proposal ... Travels to customer facilities as requested by Management. * Assist with customer/vendor ...

WRIGHT WISNER DISTRIBUTING CORP

Drivers Helper

Le Roy, NY · On-site

$22.68 - $29.48/hr

POSITION VISION To safely assist the driver in making accurate deliveries of products to customers ... CUSTOMER RELATIONS 1. Uphold customer service philosophy and exemplify company standards while ...

Indus TBNY Inc. - Taco Bell

Shift Leader

Farmington, NY

$17.50 - $19.50/hr

Resolve customer complaints quickly, maintaining positive customer relations. * Provide regular ... Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in ...

Indus TBNY Inc. - KFC

Shift Leader

Manchester, NY

$17.50 - $19/hr

Resolve customer complaints quickly, maintaining positive customer relations. * Provide regular ... Handle conflicts constructively and work with the RGM to achieve resolution. * Assist the RGM in ...

Indus TBNY Inc. - Taco Bell

Shift Leader

Macedon, NY

$17.50 - $19.50/hr

Resolve customer complaints quickly, maintaining positive customer relations. * Provide regular ... Handle conflicts constructively and work with the GM to achieve resolution. * Assist the GM in ...

Taco Bell

Area Coach

East Rochester, NY

$75K/yr

Find and hire and develop the best RGMs, Assistant General Managers and Shift Managers. * Coach ... Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ...

Taco Bell

Area Coach

Rochester, NY

$75K/yr

Find and hire and develop the best RGMs, Assistant General Managers and Shift Managers. * Coach ... Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ...

Hospitality Restaurant Group

Area Coach

Rochester, NY · On-site

$75K/yr

Find and hire and develop the best RGMs, Assistant General Managers and Shift Managers. * Coach ... Resolve Customer complaints quickly while maintaining positive Customer relations. * Demonstrates a ...

Indus TBNY Inc. - KFC

Shift Leader

Canandaigua, NY

$17.50 - $19/hr

Resolve customer complaints quickly, maintaining positive customer relations. * Provide regular ... Handle conflicts constructively and work with the RGM to achieve resolution. * Assist the RGM in ...

previous page

Showing results 41-60

All JobsCustomer Relations JobsCustomer Relations Assistant JobsCustomer Relations Assistant Jobs in Rochester, NY

Customer Relations Assistant information

See Rochester, NY salary details

$16.8K

$43.2K

$55.7K

How much do customer relations assistant jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer relations assistant in Rochester, NY is $43,229.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $44,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are the most commonly searched types of Customer Relations jobs in Rochester, NY?

The most popular types of Customer Relations jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Customer Relations Assistant jobs?

Cities near Rochester, NY with the most Customer Relations Assistant job openings:

Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,229 per year, or $20.8 per hour.

Assistant Manager

Domino's Pizza

Newark, NY • On-site

$18 - $25/hr

Full-time

Re-posted 10 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,934 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

JOB DESCRIPTION

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you have always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance, Domino's Pizza is hiring bosses - more specifically Assistant Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills- judgement, math and the ability to multi-task.


Assistant managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time!

Your job responsibilities would include (but are not limited to):

  • Perform all the duties of the Customer Services Representatives and Delivery Drivers
  • Manage anywhere from 3 to 30 employees during your scheduled shift
  • Responsible for all store operations.
  • Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
  • Operating the cash register and collecting payment from customers
  • Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures
  • Delivering product by vehicle from the store to the customer in a safe and courteous manner.
  • Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store
  • Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards


You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!


Domino's is an equal opportunity employer.


REQUIREMENTS
  • Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people
  • Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
  • Access to reliable vehicle that is insured and have a valid driver's license
  • A great role model - you're the person everyone will look to.
  • Flexible Schedule
  • You have to be at least 18 years old.
  • This role and title is for people who are interested in becoming future General Managers and or owner of franchise

ABOUT THE COMPANY

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

View All Domino's Jobs