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Customer Relations Assistant Jobs in Washington (NOW HIRING)

Customer Relations Supervisor

MD · On-site

$20 - $25/hr

Track team KPIs and assist with reporting and performance analysis Track Metrics and ... customer relations with customers. What You Bring to the Table * Proven leadership experience ...

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Showing results 1-20

Customer Relations Assistant information

See Washington salary details

$19.3K

$49.6K

$64K

How much do customer relations assistant jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer relations assistant in Washington is $49,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $51,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What are the most commonly searched types of Customer Relations jobs in Washington? The most popular types of Customer Relations jobs in Washington are:
What cities in Washington are hiring for Customer Relations Assistant jobs? Cities in Washington with the most Customer Relations Assistant job openings:
Infographic showing various Customer Relations Assistant job openings in Washington as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,622 per year, or $23.9 per hour.

Public Relations Assistant - Entry Level

GEM

Alexandria, VA

Full-time

Posted 5 days ago


Job description

Are you a creative communicator with a passion for building relationships and promoting brands? We're looking for an enthusiastic Entry-Level Public Relations Assistant to join our growing team. This is an excellent opportunity for recent graduates and early-career professionals eager to gain hands-on experience in public relations, marketing, event promotions, and community engagement.

No prior PR experience is required. We provide comprehensive training, mentorship, and ongoing professional development to help you build a successful career in public relations and communications.

What You'll Do:
  • Assist with the planning and execution of public relations and marketing campaigns
  • Support brand awareness initiatives through promotional events and community outreach
  • Help coordinate events, promotions, and public-facing activities
  • Build positive relationships with customers, community partners, and stakeholders
  • Represent client brands in a professional and engaging manner
  • Collaborate with the marketing and communications team to execute campaign strategies
  • Monitor campaign performance and provide feedback to improve future initiatives
  • Stay informed on industry trends and best practices in public relations and communications
What We're Looking For:
  • Excellent written and verbal communication skills
  • Strong interpersonal and relationship-building abilities
  • Positive attitude and eagerness to learn
  • Creative thinker with strong organizational skills
  • Ability to multitask and thrive in a fast-paced environment
  • Team-oriented with a proactive approach to problem-solving
  • Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field is preferred but not required
  • Experience in customer service, retail, hospitality, events, student organizations, or leadership roles is a plus
What We Offer:
  • Paid training and ongoing professional development
  • Mentorship from experienced marketing and communications professionals
  • Career advancement opportunities
  • Collaborative, team-oriented work environment
  • Hands-on experience with public relations campaigns and events
  • Competitive compensation and performance-based incentives
  • Opportunities to develop leadership, communication, and project management skills
Why Join Us?

We're committed to developing the next generation of public relations professionals. You'll receive the training, support, and real-world experience needed to build a strong foundation in PR, marketing, and brand communications while working on meaningful campaigns that make an impact.

If you're motivated, creative, and ready to grow your career, we'd love to hear from you.

Apply today and start your journey in Public Relations and Brand Communications!