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Customer Relation Associate Jobs in Kitchener, ON

Participate on the sales leadership team by coaching and developing associates to the Company's selling behaviors * Manage and resolve customer relations issues * Support recruiting, hiring, and ...

As a Food Services Associate , reporting to the Chef Manager, you will perform a variety of ... relations at all times on behalf of Dana Hospitality * Provide exceptional customer service at all ...

Every day, we show up with intention and pride; in ourselves, our associates, and our customers ... This role provides a broad range of HR support across employee relations, talent acquisition ...

Store Manager

Kitchener, ON · On-site

CA$52K - CA$62K/yr

... customer service, merchandising, marketing, public relations, staff training, reclamation and ... Supervises a team of Sales Associates of different levels: responsible for hiring, terminating or ...

Maintains positive associate relations by resolving associate concerns and keeping associates ... Minimum 3+ years retail sales/customer service experience preferred * At least 1+ year(s) prior ...

Maintains positive associate relations by resolving associate concerns and keeping associates ... Minimum 3+ years retail sales/customer service experience preferred * At least 1+ year(s) prior ...

Coordinator, Advancement

Waterloo, ON · Hybrid

CA$54K - CA$57K/yr

Reporting to the Associate Director, Donor Relations and Operations the Coordinator, Advancement is ... Use CRM tools to provide timely fundraising insights, maintain data quality, and strengthen ...

Quality Control Inspector

Dundas, ON · On-site

CA$31 - CA$40/hr

Liaise with customers and Customer Service on quality matters and act as the customer ... Must be able to create ECR/ECO/PR through Teamcenter Skills Required * Excellent interpersonal and ...

... associates; this includes employee-support as needed. They build and maintain strong on-going ... Account Executives manage an assigned block of business with relation to the performance of the ...

Providing superior customer service to internal and external stakeholders. Human Resources ... Other duties as assigned by the Associate Director, Marketing & Communications Required ...

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Customer Relation Associate information

What is a customer relation associate?

Customer Relation Associates are professionals who interact directly with customers to address their inquiries, resolve issues, and ensure customer satisfaction. They typically handle customer communication through various channels such as phone, email, or chat, and may also process orders or provide product information. Their role is crucial in building positive relationships between the company and its clients, often serving as the first point of contact. Strong communication, problem-solving, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relation associate?

To thrive as a Customer Relation Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and a positive attitude help build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, foster loyalty, and contribute to the overall success of the organization.

What are some common challenges faced by customer relation associates, and how can they be addressed?

Customer Relation Associates often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and ensuring clear communication across departments. To address these challenges, it’s important to stay patient, actively listen to customer concerns, and use conflict resolution skills. Collaborating closely with team members and utilizing customer relationship management (CRM) tools can help streamline communication and ensure customer issues are resolved efficiently. Ongoing training and feedback from supervisors also support continuous improvement in the role.

Is customer relation associate a stressful job?

A customer relation associate role involves handling customer inquiries, resolving issues, and maintaining positive relationships, which can be demanding during high call volumes or difficult interactions. The job may be stressful at times, especially when managing multiple tasks or dealing with upset customers, but effective communication skills and problem-solving can help manage stress levels. Work environments and schedules vary, influencing the overall stress experienced in this role.

What are the most commonly searched types of Customer Relation jobs in Kitchener, ON?

The most popular types of Customer Relation jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Customer Relation Associate jobs?

Cities near Kitchener, ON with the most Customer Relation Associate job openings:

Relationship Management Associate

Guelph, ON • Hybrid

Full-time

Posted 6 days ago


Job description

Closing Date (MM/DD/YYYY):

09/08/2026

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$55,160 - $74,620

Why FCC?

At FCC, we're proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here's what you can expect when you join our team:

  • Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

  • Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

  • Growth: Learning and development opportunities to help you thrive

  • Hybrid work options

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How you'll make an impact

As a Relationship Management Associate, you'll support the lending process by building strong customer relationships and delivering fast, accurate administrative expertise that strengthens decisions and elevates the customer experience.

If you're passionate about agriculture and energized by creating great experiences for customers and colleagues, this role is a great match.

What you'll do

  • Proactively build and maintain relationships with customers, helping identify needs and opportunities

  • Work closely with Relationship Managers to identify customer needs and proactively reach out to customers and prospects

  • Answer customer inquiries thoroughly and professionally, creating value and sales opportunities

  • Keep the office running seamlessly by delivering professional front desk support

  • Perform administrative tasks with speed and accuracy

  • Proactively coordinate office needs to resolve issues before they impact operations

What you'll bring to the team

Required qualifications:

  • A diploma in business

  • A minimum of two years of related experience (or an equivalent combination of education and experience)

  • Proven ability to build and maintain business relationships, including engaging with customers, centres of influence or community partners

  • Strong attention to detail and ability to prioritize tasks

  • Passion for agriculture, with knowledge of farming operations or agribusiness environments

Preferred qualifications:

  • Customer service experience, ideally in a financial, law, agricultural or advisory setting

  • Bilingualism (English and French) is an asset

Not sure you meet every requirement? We encourage you to apply anyway.

#FCCEN

You belong here
At FCC, we're committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we're dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:
Indigenous Peoples
Members of visible minority groups
Persons with disabilities
Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.