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Customer Relation Associate Jobs in Kitchener, ON

La Senza

Co-Manager

Hamilton, ON · On-site

Participate on the sales leadership team by coaching and developing associates to the Company's selling behaviors * Manage and resolve customer relations issues * Support recruiting, hiring, and ...

Dexterra Group

Food Service Associate

Waterloo, ON

As a Food Services Associate , reporting to the Chef Manager, you will perform a variety of ... relations at all times on behalf of Dana Hospitality * Provide exceptional customer service at all ...

AMRE Supply

HR Generalist

Burlington, ON

Every day, we show up with intention and pride; in ourselves, our associates, and our customers ... This role provides a broad range of HR support across employee relations, talent acquisition ...

CosmoProf

Acting Manager Sally Beauty

Brantford, ON

Maintains positive associate relations by resolving associate concerns and keeping associates ... Minimum 3+ years retail sales/customer service experience preferred * At least 1+ year(s) prior ...

CosmoProf

Acting Manager Sally Beauty

Brantford, ON · On-site

Maintains positive associate relations by resolving associate concerns and keeping associates ... Minimum 3+ years retail sales/customer service experience preferred * At least 1+ year(s) prior ...

Perimeter Institute

Coordinator, Advancement

Waterloo, ON · Hybrid

CA$54K - CA$57K/yr

Reporting to the Associate Director, Donor Relations and Operations the Coordinator, Advancement is ... Use CRM tools to provide timely fundraising insights, maintain data quality, and strengthen ...

L3HHCM20

Quality Control Inspector

Dundas, ON

CA$31 - CA$40/hr

Liaise with customers and Customer Service on quality matters and act as the customer ... Must be able to create ECR/ECO/PR through Teamcenter Skills Required * Excellent interpersonal and ...

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Customer Relation Associate information

What are some common challenges faced by customer relation associates, and how can they be addressed?

Customer Relation Associates often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and ensuring clear communication across departments. To address these challenges, it’s important to stay patient, actively listen to customer concerns, and use conflict resolution skills. Collaborating closely with team members and utilizing customer relationship management (CRM) tools can help streamline communication and ensure customer issues are resolved efficiently. Ongoing training and feedback from supervisors also support continuous improvement in the role.

What are the key skills and qualifications needed to thrive as a customer relation associate?

To thrive as a Customer Relation Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and a positive attitude help build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, foster loyalty, and contribute to the overall success of the organization.

What is a customer relation associate?

Customer Relation Associates are professionals who interact directly with customers to address their inquiries, resolve issues, and ensure customer satisfaction. They typically handle customer communication through various channels such as phone, email, or chat, and may also process orders or provide product information. Their role is crucial in building positive relationships between the company and its clients, often serving as the first point of contact. Strong communication, problem-solving, and interpersonal skills are essential for success in this role.
What are the most commonly searched types of Customer Relation jobs in Kitchener, ON? The most popular types of Customer Relation jobs in Kitchener, ON are:
What cities near Kitchener, ON are hiring for Customer Relation Associate jobs? Cities near Kitchener, ON with the most Customer Relation Associate job openings:
Customer Relation Associate jobs near you

Human Resources Associate

The Skyline Group of Companies

Guelph, ON • On-site

Full-time

Re-posted 16 days ago

Job description

We're growing! We're looking for a passionate, driven and energetic candidate to join our Human Resources Department as a Human Resources Associate located at our Head Office in Guelph, Ontario. 
Compensation: Starting at $55,000 annually plus bonus. 

Looking for a chance to make your mark in a fast-paced, professional and fun environment?  As a Human Resources Associate, you will be providing HR support with a focus on recruitment and selection, employee relations and payroll and benefits administration while supporting our shared goal of creating meaningful value and an exceptional experience for our customers, our people and our communities.
What You'll Be Doing

  • Manage full-cycle recruitment for our residential operations team, including job postings, resume screening, interviews, and candidate communications using an ATS. 
  • Coordinate onboarding processes, including employment contracts, orientation delivery, background checks, and new hire communications.
  • Process payroll updates for employees, ensuring accuracy, timeliness, and compliance with company policies and regulations.
  • Support employee relations activities, including investigations, performance management, policy guidance, and drafting HR-related documentation.
  • Maintain employee records through the HRIS, ensuring data accuracy, confidentiality, and compliance with employment legislation.
  • Provide day-to-day HR support to employees and managers, responding to inquiries related to policies, benefits, and employment matters.
  • Contribute to continuous improvement of HR processes, training, and initiatives that support a positive, high-performance workplace culture.

What You Bring

  • Knowledge of relevant employment legislation, e.g. ESA, OHSA and its regulations, WSIB, Human Rights, AODA, etc.
  • Experienced in administration and applicable payroll laws.
  • Demonstrated tact and diplomacy with highly confidential information.
  • Excellent verbal and written communication skills in English.
  • Superior multi-tasking and organizational skills while remaining detail oriented.
  • Able to be proactive with good problem solving skills, judgment and innovation.
  • Strong interpersonal and customer service skills with an enthusiasm for working with the public.
  • Capable of operating under pressure and meeting deadlines.
  • Post-Secondary Education (HR Diploma/Degree preferred) and one (1) year related experience in Human Resources OR relevant combination of education and experience.
  • CHRP Designation or pursuit of is considered an asset.

Why You'll Love It Here

  • Providing great customer service is something you thrive on.
  • You get a thrill from staying organized and details are your “thing”.
  • Being a part of a great team has been your dream - seriously, we're the best!
  • Finding top talent gives you a sense of accomplishment.
  • Working for a growing company that supports environmental stewardship and social responsibilities is a must for you.
  • You want to work for a company that supports work-life balance and truly cares that you are 100% fulfilled in your life.
Who We Are

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products. 
 
We offer our employees competitive pay, benefits, time-off for volunteering opportunities, on-going training, growth potential and so much more!  Our workplace culture empowers staff at all levels to become involved in supporting and building vibrant communities.  
 
We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at hr@SkylineGRP.ca.  

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