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Customer Relation Associate Jobs in Kitchener, ON

L3HHCM20

Quality Control Inspector

Dundas, ON · On-site

CA$31 - CA$40/hr

Liaise with customers and Customer Service on quality matters and act as the customer ... Must be able to create ECR/ECO/PR through Teamcenter Skills Required * Excellent interpersonal and ...

People Corporation

Account Executive

Cambridge, ON

... associates; this includes employee-support as needed. They build and maintain strong on-going ... Account Executives manage an assigned block of business with relation to the performance of the ...

Centurion Dental

Assistant General Manager

Waterloo, ON · On-site

... Associates Inc. The MARQ managed student housing community. The Assistant General Manager is ... Customer Service Professionally and courteously handle all Resident inquiries, feedback, complaints ...

Ryder

Inventory Supervisor

Brantford, ON

About Ryder For almost 100 years, Ryder has provided customers around the world with integrated ... Provide floor support to Operations Supervisors and hourly associates regarding inventory issues ...

Snackruptors Inc

Warehouse Manager

Cambridge, ON · On-site

... customer deliveries. The Warehouse Manager ensures compliance with FIFO, Good Manufacturing ... Duties and Responsibilities The associate's primary functions and responsibilities are as follows:

Snackruptors Inc

Warehouse Manager

Cambridge, ON

... customer deliveries. The Warehouse Manager ensures compliance with FIFO, Good Manufacturing ... Duties and Responsibilities The associate's primary functions and responsibilities are as follows:

Perimeter Institute

Major Gifts Officer

Waterloo, ON · On-site

CA$87K - CA$92K/yr

Support the Associate Director, Donor Relations & Operations by helping develop and implement ... Familiarity with CRM systems and reporting tools * Willingness to work flexible hours and to travel ...

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Customer Relation Associate information

What are some common challenges faced by customer relation associates, and how can they be addressed?

Customer Relation Associates often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and ensuring clear communication across departments. To address these challenges, it’s important to stay patient, actively listen to customer concerns, and use conflict resolution skills. Collaborating closely with team members and utilizing customer relationship management (CRM) tools can help streamline communication and ensure customer issues are resolved efficiently. Ongoing training and feedback from supervisors also support continuous improvement in the role.

What are the key skills and qualifications needed to thrive as a customer relation associate?

To thrive as a Customer Relation Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and a positive attitude help build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, foster loyalty, and contribute to the overall success of the organization.

What is a customer relation associate?

Customer Relation Associates are professionals who interact directly with customers to address their inquiries, resolve issues, and ensure customer satisfaction. They typically handle customer communication through various channels such as phone, email, or chat, and may also process orders or provide product information. Their role is crucial in building positive relationships between the company and its clients, often serving as the first point of contact. Strong communication, problem-solving, and interpersonal skills are essential for success in this role.
What are the most commonly searched types of Customer Relation jobs in Kitchener, ON? The most popular types of Customer Relation jobs in Kitchener, ON are:
What cities near Kitchener, ON are hiring for Customer Relation Associate jobs? Cities near Kitchener, ON with the most Customer Relation Associate job openings:
Customer Relation Associate jobs near you

Quality Control Inspector

L3HHCM20

Dundas, ON • On-site

CA$31 - CA$40/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Quality Control inspector, Level C

Ref# 39961

Waterdown, Ontario

Tasks to be Accomplished

  • Compile and analyze quality performance data
  • Develop graphs, charts and quality reports
  • Coordinate with Production, Program Management and Engineering to conduct product failure analysis
  • Liaise with customers and Customer Service on quality matters and act as the customer's representative in the certification of systems
  • Responsible to support incoming, in-process and final inspection tests in production and in customer service. The inspection criteria include physical workmanship, performance (video) and cosmetic concerns as well as ensuring all documentation is correct/complete and having the appropriate authorizing signatures where needed
  • CofC (Certificate of Conformance) product in the shipping department
  • Must be able to use MES (Manufacturing Execution System/Benchmark Enterprise System)
  • Perform internal spot audits related to the (BPMS) Business Process Management System
  • Create NCR's (Non-Conformance Reports)
  • Support the CAR (Corrective Action Request) process
  • Support the RCCA (Root Cause Corrective Action) process
  • Participate/audit/drive QA metrics in MRB (Material Review Board)
  • Support the Containment process
  • Conduct FAI (First Article Inspections)
  • Support PFEMA (Process Failure Modes and Effects Analysis)      
  • Must be able to communicate data in daily/weekly/monthly meetings 
  • Must be able to use the ERP LN (Enterprise Resource Planning) system
  • Must be able to create ECR/ECO/PR through Teamcenter

Skills Required

  • Excellent interpersonal and communication skills
  • Working knowledge of AS9100 standard
  • Basic understanding of statistical analysis and reporting
  • Experience in process quality control and product testing
  • Good working knowledge of Microsoft Office (Word, Excel, SharePoint, Graphing, Access)
  • Continuous improvement disciplines (Fishbone, Kaizen, Lean, 5 Whys, Root Cause Analysis)
  • Product-related software functionality
  • Basic knowledge and understanding of the Electro-Mechanical assembly processes

Experience & Education Requirements

  • Requires fully proficient job knowledge/skills.
  • Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
  • ISO9001/AS9100 working knowledge
  • CQE or CQT is preferred

*This posting is for a current vacancy.  In the province of Ontario, Canada, the pay range for this position will be $31 to $40/hr 

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