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Customer Relation Associate Jobs in Ontario (NOW HIRING)

DIAGEO PLC

Key Account Associate, ON

Toronto, ON · On-site

CA$57K - CA$96K/yr

Manage customer relationships, meetings, issue resolution, performance reviews, and follow-up with ... being published in relation to a currently existing vacancy. Please note that Diageo uses ...

SS&C

Associate, Investor Services

Toronto, ON · Hybrid

CA$50K - CA$60K/yr

Associate, Investor Services Location(s): Mississauga, ON | Toronto, ON, Hybrid Status: Full Time ... Excellent interpersonal skills and customer service orientation * Ability to work in a demanding ...

SS&C

Associate, Investor Services

Mississauga, ON · Hybrid

CA$50K - CA$60K/yr

Associate, Investor Services Location(s): Mississauga, ON | Toronto, ON, Hybrid Status: Full Time ... Excellent interpersonal skills and customer service orientation * Ability to work in a demanding ...

Dexterra Group

Food Service Associate

Orillia, ON · On-site

As a Food Services Associate , reporting to the Chef Manager, you will perform a variety of ... relations at all times on behalf of Dana Hospitality * Provide exceptional customer service at all ...

Dexterra

Food Service Associate

Belleville, ON

As a Food Services Associate , reporting to the Chef Manager, you will perform a variety of ... relations at all times on behalf of Dana Hospitality * Provide exceptional customer service at all ...

New

Tory Burch

Strong personal selling and customer relations experience, along with verbal and written communication skills * Must have open availability for a flexible work schedule that meets the needs of the ...

New

Keurig Dr Pepper

Associate Manager, Operations VH

Ottawa, ON · On-site

CA$73K - CA$95K/yr

... staff relations through consistent and effective communication including staff meetings, weekly ... You are a customer first, roll-up-my-sleeves and get-it-done enthusiast. You see grey zones, blurry ...

Tory Burch

PT Sales Associate

Toronto, ON · On-site

Strong personal selling and customer relations experience, along with verbal and written communication skills. REQUIREMENTS * Must have open availability for a flexible work schedule that meets the ...

Dexterra

Food Service Associate / Cook

Belleville, ON · On-site

WHAT'S THE JOB? As a Food Services Associate / Cook , reporting to the Chef Manager, you will ... relations at all times on behalf of Dana Hospitality * Provide exceptional customer service at all ...

Posted today

Dexterra Group

Food Service Associate

Waterloo, ON · On-site

As a Food Services Associate , reporting to the Chef Manager, you will perform a variety of ... relations at all times on behalf of Dana Hospitality * Provide exceptional customer service at all ...

SS&C

Associate, Investor Services - AEOI

Mississauga, ON · Hybrid

CA$50K - CA$60K/yr

Associate, Investor Services - AEOI Location(s): Mississauga, ON | Toronto, ON, Hybrid Status ... Excellent interpersonal skills and customer service orientation. * Ability to work in a demanding ...

Sonepar

Warehouse Associate

Windsor, ON

We house the largest inventory to better service our customers and deliver on sales commitments ... Inventory management and vendor relations with shipping companies are essential functions for this ...

SUMMERWOOD MASTER

$18 - $22/hr

... relations and ensure products are consistent with company quality standards. • Drives customer ... Pay and Benefits Associate Restaurant Manager Wage rate - $18.00 to $22.00 PTO - Associate ...

SUMMERWOOD MASTER

AGMs / Shift Managers / Team Members Basic Purpose and Objectives of the Position The Associate ... relations and ensure products are consistent with company quality standards. • Drives customer ...

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Showing results 41-60

All JobsCustomer Relation Associate JobsCustomer Relation Associate Jobs in Ontario

Customer Relation Associate information

What is a customer relation associate?

Customer Relation Associates are professionals who interact directly with customers to address their inquiries, resolve issues, and ensure customer satisfaction. They typically handle customer communication through various channels such as phone, email, or chat, and may also process orders or provide product information. Their role is crucial in building positive relationships between the company and its clients, often serving as the first point of contact. Strong communication, problem-solving, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relation associate?

To thrive as a Customer Relation Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and a positive attitude help build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, foster loyalty, and contribute to the overall success of the organization.

What are some common challenges faced by customer relation associates, and how can they be addressed?

Customer Relation Associates often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and ensuring clear communication across departments. To address these challenges, it’s important to stay patient, actively listen to customer concerns, and use conflict resolution skills. Collaborating closely with team members and utilizing customer relationship management (CRM) tools can help streamline communication and ensure customer issues are resolved efficiently. Ongoing training and feedback from supervisors also support continuous improvement in the role.

Is customer relation associate a stressful job?

A customer relation associate role involves handling customer inquiries, resolving issues, and maintaining positive relationships, which can be demanding during high call volumes or difficult interactions. The job may be stressful at times, especially when managing multiple tasks or dealing with upset customers, but effective communication skills and problem-solving can help manage stress levels. Work environments and schedules vary, influencing the overall stress experienced in this role.

What are the most commonly searched types of Customer Relation jobs in Ontario?

The most popular types of Customer Relation jobs in Ontario are:

What cities in Ontario are hiring for Customer Relation Associate jobs?

Cities in Ontario with the most Customer Relation Associate job openings:

Customer Relation Associate jobs near you

FT Player Development Associate-GCT

Great Canadian Entertainment

Toronto, ON • On-site

Full-time

Posted 20 days ago

Job description

Position Summary: 

Under the general direction of the Executive Director of Player Development (GTA) or Executive Director of Casino Marketing & Player Development (GTA), the primary responsibility of the Player Development Associate is to aggressively market current offers or promotions to casino guests and facilitate the development of players within the respective region/sites. The Player Development Associate ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities:

Marketing & Player Development Goals:

  • Meet or achieve assigned marketing and revenue goals.
  • Conduct calls to potential guests to promote our service offerings. 
  • Secure guest commitment on service offering available.
  • Follow up with guests thanking them for their visit and checking for satisfaction as well as offering to book next visit.
  • Effectively book reservations and follow up to confirm arrangements.
  • Ensure appropriate room type and welcome amenities, arrange shows, meal, and transportation comps upon requests.

Guest data sourcing, tracking and reporting: 

  • Heavily utilize the internal CRM system for prospecting of database development and meet minimum daily call goals.
  • Follow up on leads and maintain regular communication with potential guests to build relationships and increase player conversions.
  • Aggressive marketing of cold and warm leads on an ongoing basis.
  • Tracking and reporting on guest calls and outcomes.

Relationship Building:

  • Develop relationships between the property and our premium mass guests.  
  • Ensure that guests are introduced to casino hosts to further develop relationships and foster engagement with the property.
  • Build relationships on behalf of Great Canadian Entertainment and determine the appropriate channel for communication.
  • Performs other related duties as assigned.

Educational and Functional Requirements:

  • Minimum 2 years in outbound sales, marketing experience in guest/customer service, sales management; loyalty program experience.
  • Post-secondary education in commerce, marketing, hospitality, public relations or management is an asset or suitable combination of continuing education and strong experience considered. 
  • Ability to exceed internal and external guest expectations through timely, effective and service oriented communication.
  • Ability to safeguard and keep information confidential.
  • Ability to work under pressure, problem solve, and overcome resistance.
  • Ability to successfully obtain or maintain gaming registration with the provincial regulator.
  • Computer fluency in MS Office suite.
  • Experience in and understanding of Slots and Table Games an asset.
  • Multilingualism is considered an asset.
  • Ability to aggressively market consumers, successfully overcome objections, and close on reservations.
  • Ability to track call transactions and follow-up appropriately to book reservations.
  • Good cold-calling ability, the ability to open a conversation, effectively promote the features and benefits of Great Canadian Entertainment vs. the competition.  This includes the ability to convey the terms of all offers and promotions, and effectively secure reservations. 

Must be able to work varied shifts, including nights, weekends and holidays

Minimum Rate (CAD $) | Minimum Salary (CAD $)
24.25
Job Rate (CAD $) | Midpoint Salary (CAD $)
27.48
Maximum Rate (CAD $) | Maximum Salary (CAD $)
27.48
Existing Vacancy: Yes

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