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Customer Relation Associate Jobs in Ontario (NOW HIRING)

La Senza

Co-Manager

Hamilton, ON · On-site

Participate on the sales leadership team by coaching and developing associates to the Company's selling behaviors * Manage and resolve customer relations issues * Support recruiting, hiring, and ...

La Senza

Participate on the sales leadership team by coaching and developing associates to the Company's selling behaviors * Manage and resolve customer relations issues * Support recruiting, hiring, and ...

MBNA

International Private Banking Relationship Associate SALARY: 33,203 LOCATION(S): Isle of Man HOURS ... Customer Focus: Strong focus on delivering great service and meeting customer needs

Bank of Scotland

International Private Banking Relationship Associate SALARY: 33,203 LOCATION(S): Isle of Man HOURS ... Customer Focus: Strong focus on delivering great service and meeting customer needs

Lloyds Banking Group

International Private Banking Relationship Associate SALARY: 33,203 LOCATION(S): Isle of Man HOURS ... Customer Focus: Strong focus on delivering great service and meeting customer needs

Advantage Solutions Inc.

CA$23/hr

The Retail Merchandiser Sales Development employee works within the Company Degreed Associate ... Relations Gain working knowledge of Customer relations by working with Customers and store ...

Lbg

International Private Banking Relationship Associate SALARY: 33,203 LOCATION(S): Isle of Man HOURS ... Customer Focus: Strong focus on delivering great service and meeting customer needs

TerrAscend

Wellness Associate - Full Time

Toronto, ON · On-site

CA$20/hr

Wellness Associates will act as ambassadors of the company brand in a retail setting. The ideal ... relations/customer service and retail experience * Requires excellent customer service and ...

Canadian Forces Morale and Welfare Services - CFMWS

The Sales Associate responds to enquiries from customers providing them with information on ... If contacted in relation to a job opportunity or assessment, you should advise the recruitment team ...

New

Canadian Forces Morale and Welfare Services - CFMWS

The Sales Associate responds to enquiries from customers providing them with information on ... If contacted in relation to a job opportunity or assessment, you should advise the recruitment team ...

SS&C

Associate, Investor Services

Toronto, ON · Hybrid

CA$50K - CA$60K/yr

Associate, Investor Services Location(s): Mississauga, ON | Toronto, ON, Hybrid Status: Full Time ... Excellent interpersonal skills and customer service orientation * Ability to work in a demanding ...

CJ Logistics

CA$20 - CA$22/hr

Good interpersonal skills and ability to work with internal and external customers * Dependable ... relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military ...

Ellisdon

Insurance & Surety Associate

Mississauga, ON

CA$65K - CA$85K/yr

... relations, and health and safety. EllisDon uses AI tools to assist in screening and assessing applicants for this position. You as an Insurance and Surety Associate will: * Perform the day to day ...

Plan Group

Associate Account Executive

Vaughan, ON · On-site

The Associate Account Executive role is designed for ambitious, driven individuals who want to ... Proactively manage customer communications, follow-up activities, and administrative ...

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Customer Relation Associate information

What are some common challenges faced by customer relation associates, and how can they be addressed?

Customer Relation Associates often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and ensuring clear communication across departments. To address these challenges, it’s important to stay patient, actively listen to customer concerns, and use conflict resolution skills. Collaborating closely with team members and utilizing customer relationship management (CRM) tools can help streamline communication and ensure customer issues are resolved efficiently. Ongoing training and feedback from supervisors also support continuous improvement in the role.

What are the key skills and qualifications needed to thrive as a customer relation associate?

To thrive as a Customer Relation Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and a positive attitude help build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, foster loyalty, and contribute to the overall success of the organization.

What is a customer relation associate?

Customer Relation Associates are professionals who interact directly with customers to address their inquiries, resolve issues, and ensure customer satisfaction. They typically handle customer communication through various channels such as phone, email, or chat, and may also process orders or provide product information. Their role is crucial in building positive relationships between the company and its clients, often serving as the first point of contact. Strong communication, problem-solving, and interpersonal skills are essential for success in this role.
What are the most commonly searched types of Customer Relation jobs in Ontario? The most popular types of Customer Relation jobs in Ontario are:
Customer Relation Associate jobs near you

Co-Manager

La Senza

Hamilton, ON • On-site

Full-time

Re-posted yesterday

Job description

Overview

The role of the Co-Manager is to assist the Store Manager in leading the operational execution of the store to ensure exceptional customer experiences and drive profitable top-line sales growth. They drive personal sales by demonstrating and coaching to the La Senza selling behaviors to create a high performance selling culture within their team and achieve the stores sales goals.  They live our values and represent the brand in their behaviors.

Role and Responsibilities

  • Support Store Manager in creating a store environment that is focused on consistently delivering exceptional, positive, in-store customer experiences and demonstrate company selling behaviors
  • Participate on the sales leadership team by coaching and developing associates to the Company's selling behaviors
  • Manage and resolve customer relations issues
  • Support recruiting, hiring, and onboarding processes to ensure the store is fully staffed to Company's guidelines
  • Support the talent management lifecycle of Sales Associates, including assessment, training, retention, career development, succession planning and recognition
  • Lead and delegate, as appropriate, the execution of all company initiatives
  • Promote and create a positive work environment, and effectively resolve associate relations issues
  • Support the physical inventory process and support the physical inventory process and other store the strategies to reduce shrink
  • Ensure standard operating procedures are followed, including damages, transfers and other compliance-related items
  • Ensure compelling visual merchandising strategies and presentation standards are achieved and maintained, including identifying and executing sell down strategies
  • Analyze the business and create/communicate (SMART) action plans that optimize results and ensure effective execution of all operational activities
  • Support the Store Manager in creating weekly schedules, managing store payroll budget and controllable expenses
  • Ensure replenishment processes are efficient and the sales floor is full and abundant with all styles, colors, and sizes represented in conjunction with executing the brand guide
  • Support and reinforce all activities related to providing a safe working environment
  • Ensure that housekeeping and maintenance of store is executed properly
  • Lead with professionalism and behaviors guided by the company values

Key Success Criteria

  • Minimum 1-3 years of retail supervisory or Management experience, clothing preferred
  • Ability to foster an environment of exceptional customer service and optimize the Company selling model
  • Ability to effectively delegate, follow up and communicate with all levels of the organization
  • Ability to assess talent, coach, develop and manage performance
  • Business acumen with strong strategic and analytical skills
  • Schedule flexibility to include evenings, weekends and non-business hours
  • Ability to manage complex and competing priorities through time management and organizational skills
  • Professional demeanor that reinforces brand and company standards

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