ZipRecruiter

Log In

1

Customer Reference Manager Jobs in Texas (NOW HIRING)

Texas Western Hospitality

FOOD MANAGER

Grapevine, TX · On-site

... of customer feedback and financial reports. Initiate corrective action when necessary. Work with ... reference Manager's Walk Through Checklist). Assures proper cleanliness of the dining room and ...

DOCUmation

Customer Care Rep

San Antonio, TX · On-site

$14.50 - $19.50/hr

Branch Manager Salary grade: DOE FLSA Status: Full Time / Exempt/ Salary Location: San Antonio ... Compile customer reference letters and coordinate Google/social media reviews * Prepare and ...

DOCUmation

Customer Care Rep

San Antonio, TX · On-site

$14.50 - $19.75/hr

Branch Manager Salary grade: DOE FLSA Status: Full Time / Exempt/ Salary Location: San Antonio ... Compile customer reference letters and coordinate Google/social media reviews * Prepare and ...

DOCUmation

Customer Care Rep

San Antonio, TX · On-site

$14.50 - $19.50/hr

Branch Manager Salary grade: DOE FLSA Status: Full Time / Exempt/ Salary Location: San Antonio ... Compile customer reference letters and coordinate Google/social media reviews * Prepare and ...

EDB

Principal Customer Success Manager

Austin, TX · On-site

... references * Prepare and present Executive Business Reviews (EBRs) to show progress, value ... Nurture and manage customer relationships to ensure high customer satisfaction that results in ...

Austin BlueTech LLC

Customer Success Manager

Austin, TX · On-site

$60K - $75K/yr

Capture customer references, testimonials, and case studies in coordination with business owners ... Ability to manage a portfolio of accounts independently and maintain organized follow-through ...

Austin BlueTech LLC

Customer Success Manager

Austin, TX · On-site

$60K - $75K/yr

Capture customer references, testimonials, and case studies in coordination with business owners ... Ability to manage a portfolio of accounts independently and maintain organized follow-through ...

Houston Methodist

Must be familiar with research software systems, such as MORTI and Reference Manager Software ... customer encounter. * Contacts speakers and presenters, identified by physician, to solicit ...

NTT DATA Services

SAP Project Manager

Plano, TX

We manage a variety of customer engagements in HANA Enterprise Cloud, other SAP Cloud Offerings ... Achieve customer reference collateral and customer satisfaction responses * Deliver best through ...

NTT DATA Services

SAP Project Manager

Plano, TX

We manage a variety of customer engagements in HANA Enterprise Cloud, other SAP Cloud Offerings ... Achieve customer reference collateral and customer satisfaction responses * Deliver best through ...

next page

Showing results 1-20

All JobsCustomer Reference JobsCustomer Reference Manager JobsCustomer Reference Manager Jobs in Texas

Customer Reference Manager information

See Texas salary details

$21.4K

$57.2K

$95.5K

How much do customer reference manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer reference manager in Texas is $57,158.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $64,300.00 per year, depending on experience, location, and employer.

How does a Customer Reference Manager typically collaborate with sales and marketing teams?

A Customer Reference Manager frequently works closely with both sales and marketing teams to identify, nurture, and showcase satisfied customers who can serve as references. This involves coordinating interviews, case studies, and reference calls, as well as ensuring that reference assets align with current campaign goals. Regular communication and cross-functional meetings are common to keep all stakeholders informed and to maximize the impact of customer advocacy programs. This collaborative approach helps ensure that the right customer stories are leveraged at the right stages of the sales cycle.

What are the key skills and qualifications needed to thrive as a Customer Reference Manager, and why are they important?

To thrive as a Customer Reference Manager, you need expertise in customer relationship management, project coordination, and strong written and verbal communication skills, often supported by a bachelor’s degree in business or marketing. Familiarity with CRM platforms like Salesforce, content management systems, and customer advocacy tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to influence and collaborate across departments set top performers apart. These abilities are crucial for building trust with customers, capturing compelling success stories, and supporting sales and marketing initiatives.

What is the difference between Customer Reference Manager vs Customer Success Manager?

AspectCustomer Reference ManagerCustomer Success Manager
Primary FocusManaging customer references and case studiesEnsuring customer satisfaction and retention
Key ResponsibilitiesCollecting and maintaining customer references, coordinating reference activitiesOnboarding, supporting, and growing customer accounts
Required SkillsCommunication, relationship management, project coordinationCustomer relationship management, problem-solving, strategic planning
Work EnvironmentCollaborates with sales and marketing teamsWorks closely with sales, support, and product teams

The Customer Reference Manager primarily focuses on managing and leveraging customer references to support sales and marketing efforts. In contrast, the Customer Success Manager concentrates on ensuring ongoing customer satisfaction and retention. While both roles require strong communication skills and customer relationship expertise, their core objectives differ, with the Reference Manager emphasizing reference activities and the Success Manager focusing on customer success and growth.

What are popular job titles related to Customer Reference Manager jobs in Texas?

For Customer Reference Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Reference Manager jobs in Texas look for?

The top searched job categories for Customer Reference Manager jobs in Texas are:

What cities in Texas are hiring for Customer Reference Manager jobs?

Cities in Texas with the most Customer Reference Manager job openings:

Customer Reference Manager jobs near you
Infographic showing various Customer Reference Manager job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,158 per year, or $27.5 per hour.

FOOD MANAGER

Texas Western Hospitality Group

Grapevine, TX

Full-time

Re-posted 10 days ago

Job description

The Food Manager will:

Monitor the efficiency of the front of the house operation and all catering operations and the performance of its associates through analysis of customer feedback and financial reports.

Initiate corrective action when necessary.

Work with the Food and Beverage Director to maintain sales/marketing programs.

Establish and maintain a proactive human resource function to motivate subordinates and ensure proper training and development in compliance with established hotel and labor standards.

Schedule subordinates, maintaining adequate staffing levels while adhering to established labor standards.

Establish and maintain applicable preventative maintenance programs to protect the restaurants and caterings physical assets, including check monitoring and control.

Implement and maintain effective two-way communication systems which reach all associates and department heads.

Manage in compliance with established hotel policies and procedures.

Manage in compliance with local, state, and federal laws and regulations.

Assure product and service quality standards are maintained by conducting ongoing evaluations an investigating complaints

Supervise the restaurant staff and catering staff to assure professionalism of the staff and prompt, professional guest service, and that they are adhering to established hotel catering and restaurant service standards (e.g. hiring, terminating, disciplinary action, performance evaluations, training, and development).

Remain current and familiar with and knowledgeable about menus and drink lists.

Assign work stations.

Assure guest satisfaction by promptly dealing with guest complaints and special requests.

Complete all required forms and reports in a proper and timely manner.

Assure that sanitation practices are followed and that front of the house and banquet areas are clean and orderly (reference Manager's Walk Through Checklist).

Assures proper cleanliness of the dining room and banquet rooms via the implementation of cleaning schedules (e.g. nightly, weekly.

Assist Food & Beverage Director with inventory and ordering supplies.

Assist the Food & Beverage Director in the implementation of change.

Note: Other duties as assigned by supervisor or management

Apply