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Customer Reference Manager Jobs in Texas (NOW HIRING)

Socket.dev

Product Manager - Embedded Platforms

Austin, TX · On-site

$150 - $200/hr

AMD is seeking a highly motivated Product Manager to lead the commercialization, go-to-market strategy, and market success of AMD Embedded x86 Customer Reference Boards (CRBs) and Developer Platforms.

Texas Western Hospitality

FOOD MANAGER

Grapevine, TX · On-site

... of customer feedback and financial reports. Initiate corrective action when necessary. Work with ... reference Manager's Walk Through Checklist). Assures proper cleanliness of the dining room and ...

DOCUmation

Customer Care Rep

San Antonio, TX · On-site

$14.50 - $19.50/hr

Branch Manager Salary grade: DOE FLSA Status: Full Time / Exempt/ Salary Location: San Antonio ... Compile customer reference letters and coordinate Google/social media reviews * Prepare and ...

DOCUmation

Customer Care Rep

San Antonio, TX · On-site

$14.50 - $19.75/hr

Branch Manager Salary grade: DOE FLSA Status: Full Time / Exempt/ Salary Location: San Antonio ... Compile customer reference letters and coordinate Google/social media reviews * Prepare and ...

DOCUmation

Customer Care Rep

San Antonio, TX · On-site

$14.50 - $19.50/hr

Branch Manager Salary grade: DOE FLSA Status: Full Time / Exempt/ Salary Location: San Antonio ... Compile customer reference letters and coordinate Google/social media reviews * Prepare and ...

Kofile Inc.

Customer Success Manager

Dallas, TX

Identify opportunities for customer references, testimonials, and case studies. * Support customer ... Proven success managing enterprise customer relationships. * Demonstrated experience driving ...

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All JobsCustomer Reference JobsCustomer Reference Manager JobsCustomer Reference Manager Jobs in Texas

Customer Reference Manager information

See Texas salary details

$21.4K

$57.2K

$95.5K

How much do customer reference manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer reference manager in Texas is $57,158.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $64,300.00 per year, depending on experience, location, and employer.

How does a Customer Reference Manager typically collaborate with sales and marketing teams?

A Customer Reference Manager frequently works closely with both sales and marketing teams to identify, nurture, and showcase satisfied customers who can serve as references. This involves coordinating interviews, case studies, and reference calls, as well as ensuring that reference assets align with current campaign goals. Regular communication and cross-functional meetings are common to keep all stakeholders informed and to maximize the impact of customer advocacy programs. This collaborative approach helps ensure that the right customer stories are leveraged at the right stages of the sales cycle.

What are the key skills and qualifications needed to thrive as a Customer Reference Manager, and why are they important?

To thrive as a Customer Reference Manager, you need expertise in customer relationship management, project coordination, and strong written and verbal communication skills, often supported by a bachelor’s degree in business or marketing. Familiarity with CRM platforms like Salesforce, content management systems, and customer advocacy tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to influence and collaborate across departments set top performers apart. These abilities are crucial for building trust with customers, capturing compelling success stories, and supporting sales and marketing initiatives.

What is the difference between Customer Reference Manager vs Customer Success Manager?

AspectCustomer Reference ManagerCustomer Success Manager
Primary FocusManaging customer references and case studiesEnsuring customer satisfaction and retention
Key ResponsibilitiesCollecting and maintaining customer references, coordinating reference activitiesOnboarding, supporting, and growing customer accounts
Required SkillsCommunication, relationship management, project coordinationCustomer relationship management, problem-solving, strategic planning
Work EnvironmentCollaborates with sales and marketing teamsWorks closely with sales, support, and product teams

The Customer Reference Manager primarily focuses on managing and leveraging customer references to support sales and marketing efforts. In contrast, the Customer Success Manager concentrates on ensuring ongoing customer satisfaction and retention. While both roles require strong communication skills and customer relationship expertise, their core objectives differ, with the Reference Manager emphasizing reference activities and the Success Manager focusing on customer success and growth.

What are popular job titles related to Customer Reference Manager jobs in Texas?

For Customer Reference Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Reference Manager jobs in Texas look for?

The top searched job categories for Customer Reference Manager jobs in Texas are:

What cities in Texas are hiring for Customer Reference Manager jobs?

Cities in Texas with the most Customer Reference Manager job openings:

Customer Reference Manager jobs near you
Infographic showing various Customer Reference Manager job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,158 per year, or $27.5 per hour.

Product Manager - Embedded Platforms

Advanced Micro Devices, Inc

Austin, TX • On-site

$114K/yr

Full-time

Posted 19 days ago

Key responsibilities

  • Lead the commercialization, go-to-market strategy, and market success of AMD Embedded x86 Customer Reference Boards and Developer Platforms.

  • Define product vision, roadmap, positioning, and manage product lifecycle activities including new product introduction, demand forecasting, inventory planning, and end-of-life transitions.

  • Collaborate with cross-functional teams and external partners to bring innovative AMD Embedded x86 platforms to market and support customer adoption.

Advanced Micro Devices rating

8.6

Company rating: 8.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

27th of 161 rated electronics manufacturers

Job description

ADVANCE YOUR CAREER. ADVANCE THE WORLD.
At AMD, we believe technology can change lives for the better. It can heal us, entertain us, and make us more connected, productive, and understanding of the world around us. And we're looking for talent who feel the same: people who want to leave the planet better than they found it, those who don't shy away from humanity's challenges but are determined to help solve them.
AMD is powering the next generation of supercomputing, high-performance computing, cloud, and AI. Whether you're designing next-gen processors, enabling AI breakthroughs, or creating go-to-market plans, every role at AMD contributes to something bigger - technology that moves the world forward.
THE TEAM:
The AECG - Embedded Team builds and optimizes platforms for embedded and commercial applications, working across silicon, firmware, and software to deliver reliable, high-performance solutions at scale.
THE ROLE:
AMD is seeking a highly motivated Product Manager to lead the commercialization, go-to-market strategy, and market success of AMD Embedded x86 Customer Reference Boards (CRBs) and Developer Platforms. This role will drive product positioning, messaging, launch execution, competitive strategy, and customer adoption across key embedded markets including industrial automation, robotics, medical, networking, aerospace & defense, and edge AI.
As the business owner for the CRB portfolio from a marketing perspective, you will work closely with Silicon product marketing, Engineering, Sales, Operations, and ODM partners to bring innovative AMD Embedded x86 platforms to market and accelerate customer adoption.
THE PERSON:
The ideal candidate is passionate about embedded computing and customer enablement. You thrive in highly cross-functional environments, influence without direct authority, and enjoy transforming customer requirements into commercially successful products.
You possess strong strategic thinking, outstanding communication skills, and the ability to balance technical tradeoffs with business priorities while working with global engineering teams and external ecosystem partners.
RESPONSIBILITIES:
Product Strategy & portfolio management
  • Ability to define product vision, roadmap, positioning, and portfolio strategy for AMD Embedded x86 Customer Reference Boards and Developer Platforms.
  • Experience managing New Product Introduction (NPI) from concept through production.
  • Ability to drive complex schedules, identify risks, resolve cross-functional issues, and deliver products on time.
  • Ability to manage product profitability, demand forecasting, inventory planning, and end-of-life transitions.
  • Strong understanding of market segmentation, competitive analysis, customer requirements, and product differentiation

Customer & Market Focus
  • Experience gathering Customer feedback and translating customer needs into product requirements.
  • Ability to support strategic customer engagements, executive briefings, design-win activities, and technical workshops.

Cross-Functional Leadership
  • Proven ability to lead cross-functional teams across Engineering, Platform Development, Silicon, Marketing, Sales, Quality, Operations, Finance, and Supply Chain.
  • Strong influencing skills without direct organizational authority.

Technical Leadership
  • Strong understanding of embedded x86 platform architecture, including:
    • PCIe Gen4/Gen5
    • DDR4/DDR5 memory
    • USB4/USB3
    • Ethernet (1/10/25/100GbE)
    • SATA/NVMe storage
    • High-speed I/O
    • Thermal and mechanical design considerations
  • Ability to work effectively with hardware, firmware, BIOS, and software engineering teams throughout product development.

MINIMUM QUALIFICATIONS:
  • Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field.
  • Experience in Product Marketing, Product Line Management, Platform Marketing, Technical Marketing, or Program Management within the semiconductor, embedded computing, or enterprise hardware industry.
  • Proven experience managing hardware products from concept through commercialization, including product definition, launch, and lifecycle management.
  • Demonstrated experience working with x86 computing platforms, embedded processors, customer reference boards (CRBs), developer kits, evaluation platforms, or industrial computing systems.
  • Strong understanding of embedded hardware architecture, including processors, chipsets, memory, PCIe, networking, storage, power delivery, and high-speed interfaces.
  • Excellent communication and executive presentation skills with the ability to influence cross-functional teams and senior leadership.
  • Ability to travel domestically and internationally (up to 20%) to support customers, partners, and industry events.

Preferred Qualifications
  • Experience with AMD Ryzen™ Embedded, EPYC™ Embedded, or other x86 processor platforms.
  • Experience bringing Customer Reference Boards (CRBs), developer platforms, evaluation kits, or embedded systems to market.
  • Knowledge of embedded operating systems including Linux and Windows IoT.
  • Experience defining Product Requirements Documents (PRDs), business cases, pricing strategies, and product roadmaps.
  • Familiarity with embedded AI, robotics, industrial automation, networking, medical, transportation, aerospace & defense, or edge computing markets.
  • Experience working with BIOS/UEFI, board bring-up, validation, manufacturing, and product quality organizations.

ACADEMIC CREDENTIALS:
  • Bachelor's degree in engineering required - Electrical Engineering, Computer Engineering, Computer Science, or a related engineering discipline.
  • Master's degree, MBA, Engineering Management, Finance, or related advanced degree preferred.

LOCATION: Austin, TX
This role is not eligible for visa sponsorship.
#LI-RW1
#LI-HYBRID
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here.
This posting is for an existing vacancy.

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