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Customer Project Manager Jobs in Ridgewood, NJ (NOW HIRING)

Ogc Global

Customer Experience Project Manager

Manhattan, NY · On-site

$89K - $114K/yr

We are seeking a highly organized and customer-focused CX Project Manager to support the delivery and execution of a high-impact customer experience (CX) program within a Fortune 500 company. In this ...

Linium Resources

Project Manager

New York, NY

Company Description Project Manager Basic Function: Serve as the point of contact, and integrative ... Customer/Account Servicing Provides a point of contact for customer regarding all project ...

Englewood Lab

Global Sales - Project Manager

Totowa, NJ · On-site

$60K - $74K/yr

The Project Manager also builds strong customer relationships through proactive communication, outstanding customer service, and effective project execution. The ideal candidate is highly organized ...

API Heat Transfer Inc.

Project Manager

New York, NY

$75K - $85K/yr

... customers Risk, Cost & Schedule Management · Identify potential project risks and assist in ... developing and implementing mitigation strategies · Support efforts to control deviations from ...

ARV Solutions

Project Manager

Brooklyn, NY

£55K - £65K/yr

This collaborative employer puts team work first and is looking for a Project Manager who can build relationships with their customers, colleagues and external sub contractors. Preferably, you will ...

API Heat Transfer

Lead Project Manager

New York, NY · On-site

The Lead Project Manager drives projects to completion safely, on time, within budget, and in compliance with customer specifications and company standards, while meeting or exceeding profitability ...

API Heat Transfer

Project Manager

New York, NY · On-site

$75K - $85K/yr

... compliance with customer specifications and company standards, while meeting profitability ... Management • Identify potential project risks and assist in developing and implementing ...

Jet Aviation

Customer Projects Manager

Teterboro, NJ · On-site

The Conformity Project Manager will possess a thorough understanding the 14 CFR regulations, the requirements for validating Part 91 and 135 compliance and be capable of following the JAFS ...

Jet Aviation

Customer Projects Manager

Teterboro, NJ · Hybrid

The Conformity Project Manager will possess a thorough understanding the 14 CFR regulations, the requirements for validating Part 91 and 135 compliance and be capable of following the JAFS ...

RWE

Sr. Project Manager

White Plains, NY · On-site +1

$138K - $180K/yr

This senior member will manage customer, project-related strategic alliances and subcontractor relationships and provide in-house support to the development, engineering, and construction groups.

Project Resources Group

Project Manager

New York, NY · On-site

$80K - $83K/yr

Identify and resolve project challenges while maintaining a strong focus on customer satisfaction ... Proven FTTx project management experience is required. * Strong leadership skills with experience ...

Epiq

Client Services Project Manager

New York, NY · On-site

$100K - $120K/yr

The Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful ...

Turtle and Hughes

Lighting Project Manager

Manhattan, NY · On-site

$60K - $80K/yr

For over 100 years, we've built a reputation for innovation, excellence, and exceptional customer ... The Lighting Project Manager is primarily responsible for coordinating all aspects of lighting ...

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All JobsCustomer Project JobsCustomer Project Manager JobsCustomer Project Manager Jobs in Ridgewood, NJ

Customer Project Manager information

See Ridgewood, NJ salary details

$36.9K

$92K

$115.3K

How much do customer project manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for customer project manager in Ridgewood, NJ is $92,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $105,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and problem-solving skills are essential in this role.

How does a customer project manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What are the key skills and qualifications needed to thrive as a customer project manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.
What are popular job titles related to Customer Project Manager jobs in Ridgewood, NJ? For Customer Project Manager jobs in Ridgewood, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Project Manager jobs in Ridgewood, NJ look for? The top searched job categories for Customer Project Manager jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Customer Project Manager jobs? Cities near Ridgewood, NJ with the most Customer Project Manager job openings:
Customer Project Manager jobs near you
Infographic showing various Customer Project Manager job openings in Ridgewood, NJ as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $92,000 per year, or $44.2 per hour.

Customer Experience Project Manager

Ogc Global

Manhattan, NY • On-site

$89K - $114K/yr

Full-time

Posted 6 days ago

Job description

We are seeking a highly organized and customer-focused CX Project Manager to support the delivery and execution of a high-impact customer experience (CX) program within a Fortune 500 company. In this role, you will serve as the operational backbone of the CX function, driving day-to-day program execution, coordinating cross-functional initiatives, managing project plans, and ensuring timely delivery of CX insights and improvements.
Working closely with the CX Director, you will help translate strategic priorities into actionable workstreams, partner with stakeholders across the organization, and ensure customer experience initiatives are effectively implemented and measured. This role is ideal for someone with strong project management, analytical, and stakeholder management skills who enjoys turning strategy into execution.
Responsibilities
CX Program Execution
  • Support the execution and delivery of enterprise CX initiatives and programs
  • Manage project plans, timelines, milestones, and deliverables across multiple CX workstreams
  • Coordinate cross-functional activities to ensure successful implementation of CX recommendations
  • Track progress against program objectives and identify risks, blockers, and dependencies
  • Maintain program documentation, workflows, and operational processes

Stakeholder Management
  • Partner with client teams including Marketing, Product, Operations, Customer Service, and Analytics
  • Facilitate project meetings, working sessions, and status updates
  • Serve as a day-to-day point of contact for project stakeholders
  • Ensure alignment across teams and drive accountability for action items and deliverables
  • Escalate risks and issues as appropriate to CX leadership

Customer Insights & Reporting
  • Support customer research, survey programs, journey mapping, and feedback initiatives
  • Analyze customer experience data and help identify actionable insights
  • Assist in developing dashboards, scorecards, reports, and presentations
  • Monitor key CX metrics including NPS, CSAT, CES, and journey performance indicators
  • Help translate customer insights into recommendations that improve business outcomes

Project & Process Management
  • Establish project governance, tracking mechanisms, and reporting cadences
  • Manage meeting agendas, action logs, project documentation, and status reporting
  • Coordinate implementation activities across multiple initiatives simultaneously
  • Ensure deliverables are completed on time, within scope, and meet quality standards
  • Drive continuous improvement of CX program processes and operational efficiencies

Required
  • 4-7 years of experience in Customer Experience, Project Management, Customer Insights, Business Operations, Consulting, or related fields
  • Demonstrated experience managing cross-functional projects and stakeholders
  • Strong organizational skills with the ability to manage multiple priorities simultaneously
  • Experience working with customer feedback, survey data, or operational performance metrics
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving abilities
  • Proficiency in Microsoft Excel, PowerPoint, and project management tools
  • Experience developing executive-ready reports and presentations

Preferred
  • Experience in consulting, agency, or client-facing environments
  • Experience supporting CX, Voice of Customer (VoC), Customer Insights, or Customer Success programs
  • Familiarity with journey mapping, customer research methodologies, and CX metrics
  • Experience with BI tools such as Power BI, Tableau, or Looker
  • PMP, Agile, Scrum, or related project management certification

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