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Customer Project Manager Jobs in Ridgewood, NJ (NOW HIRING)

AVI-SPL

Project Manager

Lyndhurst, NJ · On-site

In addition, the Project Manager will ensure projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. You will be responsible for coordinating all activities ...

VIRSIG LLC

Project Manager

Port Washington, NY · On-site

$75K - $100K/yr

Understand and manage the scope of work and terms and conditions in customer contracts, including ... Project Management Professional (PMP) certification a plus; project-specific industry ...

Chelsea Lighting

Project Manager

New York, NY

$80K - $110K/yr

... customers. * Facilitate conflict and Back-Charge resolution with clients. * Partner with Client ... Ensure Assistant Project Managers and Project Coordinators are generating optimal results and ...

VIRSIG, LLC

Project Manager

Port Washington, NY · On-site

$75K - $100K/yr

Understand and manage the scope of work and terms and conditions in customer contracts, including ... Project Management Professional (PMP) certification a plus; project-specific industry ...

Let It Grow, Inc.

Be Seen First

Project Manager

River Edge, NJ · On-site

$120K - $150K/yr

Job Summary The Project Manager is responsible for directing, managing and coordinating all matters ... Ensure that any customer concerns or complaints are handled in an appropriate manner that promotes ...

Aston Carter

Project Manager

NJ · On-site

Project Manager This role leads the implementation of a new ERP system while overseeing a high ... The position requires strong cross-functional collaboration, clear customer-facing communication ...

Lepley Recruiting Services

Project Manager

New York, NY · Hybrid

$100K - $150K/yr

... customer satisfaction, and operational excellence. This is a hybrid, client-facing role ideal for an experienced commercial flooring professional with strong estimating review and project management ...

Lancesoft

Project Manager

White Plains, NY · On-site

$60 - $65/hr

The Project Manager will be heavily involved in the planning, execution, and oversight of ... Customer satisfaction management, Sponsor expectation management, Vendor and consultant management ...

Fingerpaint Marketing

Project Manager

Cedar Knolls, NJ · On-site

Associate project managers are responsible for reviewing and editing projects; communicating with ... Strong planning, organization, and customer-focused leadership skills are a must to ensure minimal ...

JS Consulting

Project Manager

New York, NY · On-site

... customer relationships. Duties * Coordinate and manage multiple automation installation projects while remaining organized. * Maintain project accounting and contracts. * Develop and maintain a ...

Columbia University

Project Manager

New York, NY · On-site

$115K - $125K/yr

Mechanical engineering, MEP Project Management (HVACR-Boilers, Chillers, BMS), construction cost management and strong knowledge of customer service. Equal Opportunity Employer / Disability / Veteran ...

Alstom

Project Manager

Jamaica, NY

Restructuring and aligning customer service policies, procedures, and practices to support optimal ... Proficiency in project management tools (e.g., MS Project, Primavera, or similar) , * Ability to ...

Alstom

Project Manager

Jamaica, NY · On-site

Restructuring and aligning customer service policies, procedures, and practices to support optimal ... Proficiency in project management tools (e.g., MS Project, Primavera, or similar) , * Ability to ...

Fingerpaint Marketing

Project Manager

Cedar Knolls, NJ · On-site

Associate project managers are responsible for reviewing and editing projects; communicating with ... Strong planning, organization, and customer-focused leadership skills are a must to ensure minimal ...

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Showing results 1-20

All JobsCustomer Project Manager JobsCustomer Project Manager Jobs in Ridgewood, NJ

Customer Project Manager information

See Ridgewood, NJ salary details

$36.9K

$92K

$115.3K

How much do customer project manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for customer project manager in Ridgewood, NJ is $92,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $105,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

Who earns more, BA or PM?

In the context of job roles, a Project Manager (PM) typically earns more than a Business Analyst (BA) due to higher responsibilities, leadership duties, and often requiring project management certifications like PMP. BAs focus on requirements gathering and analysis, while PMs oversee project execution, budgets, and teams, which generally command higher salaries.

Can I make 100k as a project manager?

Customer Project Managers can earn $100,000 or more annually, especially with experience, certifications like PMP, and managing large or complex projects. Salaries vary by industry, location, and company size, with senior or specialized roles often reaching or exceeding this level. Developing strong leadership, communication skills, and project management tools can help achieve higher compensation.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and problem-solving skills are essential in this role.

How does a Customer Project Manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What is the highest paying job in customer service?

The highest paying roles in customer service are often customer success executives, director-level managers, or specialized roles such as customer experience directors, with salaries exceeding $100,000 annually. These positions typically require extensive experience, leadership skills, and knowledge of CRM tools and data analysis.

What are the key skills and qualifications needed to thrive as a Customer Project Manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.
What are popular job titles related to Customer Project Manager jobs in Ridgewood, NJ? For Customer Project Manager jobs in Ridgewood, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Project Manager jobs in Ridgewood, NJ look for? The top searched job categories for Customer Project Manager jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Customer Project Manager jobs? Cities near Ridgewood, NJ with the most Customer Project Manager job openings:
Customer Project Manager jobs near you
Infographic showing various Customer Project Manager job openings in Ridgewood, NJ as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $92,000 per year, or $44.2 per hour.
Project Manager

Project Manager

AVI-SPL

Lyndhurst, NJ • On-site

Full-time

Medical, Dental, Vision

Posted 11 days ago

AVI-SPL rating

8.4

Company rating: 8.4 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

34th of 204 rated it services

Job description

As a Project Manager, you will be overseeing the overall direction, coordination, implementation, execution, control and completion of specific AV systems integration projects. In addition, the Project Manager will ensure projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. You will be responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of the project, according to established AVI-SPL Project Management process and procedures.
WHO WE ARE
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU'LL DO
As a Project Manager, you will be overseeing the overall direction, coordination, implementation, execution, control and completion of specific AV systems integration projects. In addition, the Project Manager will ensure projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. You will be responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of the project, according to established AVI-SPL Project Management process and procedures.
Day-to-Day Responsibilities:
  • Learn and comply with all AVI-SPL standard process and procedures within the AVI-SPL Operations Playbook, utilizing tools approved and provided by AVI-SPL.
  • Be a subject matter expert with contract documents for each assigned project including, but not limited to project scopes of work, bid drawings and specifications, contract, subcontractor scopes of work, and construction schedules.
  • Facilitate internal and external Project Kickoff meeting among Sales, Engineering, Programming, Fabrication & Installation, Customer resources and Third-Party resources.
  • Identify and manage project risk, resolving all project related issues with team or through escalation to management.
  • Create and manage comprehensive project schedules and coordinate/verify appropriate resource scheduling for all required project tasks.
  • Facilitate project material / equipment orders.

  • Manage all project (equipment, labor, miscellaneous, direct, etc.) expenditures based on project budget throughout the project lifecycle, identify problem areas, spearhead resolution and communicate any issues impacting profitability to management.
  • Provide and review status/progress reporting of all projects internally and externally. Raise any issues to management at this time for escalation.
  • Manage and verify quality of work performed by internal and/or subcontracted resources.
  • Raise awareness immediately to management regarding potential claims or back charges or any large costs that will affect AVI-SPL financially.
  • Ensure that any scope, schedule, cost or change of terms are handled in accordance with established AVI-SPL change order procedures.
  • Gather and supply AVI-SPL Service teams with applicable close-out documentation.
  • Maintain and develop strong relationship with customers with direct interaction with focus on improving customers' perception of on-time delivery, quality, communication, responsiveness and problem solving.
  • Respond to communications from customers regarding problems or concerns in a timely and professional manner.
  • Steer project results to satisfy customer requirements to obtain AVI-SPL Net Promoter Score goals.
  • Travel to various job sites as required.
  • Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.

WHAT WE'RE LOOKING FOR
Must Haves:
  • Minimum 3 to 5 years of experience as a Project Manager in the Audio Visual, Construction, Technology or related industry.
  • Proven project management and team leadership experience.
  • Demonstrated management of multiple projects using sound time management skills with an exceptional eye for detail.
  • Effective communication and interaction skills.
  • Creative problem solving and investigation skills to identify complex problems and generate solutions.
  • Understanding of all revenue, budget, margin and financial variance factors of assigned projects.
  • Demonstrated experience managing projects in the Audio Visual, Construction, Technology or related industry.
  • Demonstrated knowledge of technical, contractual and construction documents.
  • Proficiency with Microsoft Office (Word, Excel, Outlook), MSProject schedule software
  • Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards.

Nice-to-Haves:
  • Comprehension of AV system functionality and installation processes and techniques.
  • Formal education in Audio Visual, Construction, Technology or related field.
  • Minimum of a High School Diploma or equivalent.

WHY YOU'LL LIKE WORKING HERE
  • Medical benefits, including vision and dental.
  • Paid holidays, sick days, and personal days.
  • Enjoyable and dynamic company culture.
  • Training and professional development opportunities.

MORE ABOUT US
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
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About AVI-SPL

Sourced by ZipRecruiter

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. As the leading provider of collaboration technology solutions, which include our award-winning managed services, our highly trained team works hand-in-hand with organizations worldwide—including more than 86% of Fortune 100 companies. Our experienced teams strategize, design, deploy, manage, and support audiovisual (AV) and unified communications (UC) solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved.

Industry

Technology, communication and media

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US

Year founded

1979

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