Customer Project Manager Jobs in Ridgewood, NJ (NOW HIRING)

Req ID:516701 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite Project Manager in Jamaica, NY, US we’re looking for?

Your future role

Take on a new challenge and apply your project management expertise in a new cutting-edge field. You’ll work alongside dedicated and collaborative teammates.
You'll lead end-to-end project management for AirTrain capital and operational initiatives, making a significant impact by ensuring projects are delivered on time, within budget, and in compliance with safety and regulatory standards. Day-to-day, you’ll work closely with teams across the business (e.g., internal departments, contractors, consultants, and external agencies like the Port Authority), monitor project progress and risks, and coordinate procurement processes, and much more.

We’ll look to you for:

• Monitoring project progress, identifying risks, and implementing mitigation strategies. ,

• Ensuring compliance with safety regulations, environmental standards, and contractual obligations. ,

• Coordinating with internal departments, contractors, consultants, and external agencies (e.g., Port Authority). ,

• Managing procurement processes, including RFP development, vendor selection, and contract administration. ,

• Preparing and presenting project updates, reports, and documentation to senior leadership and stakeholders. ,

• Supporting stakeholder engagement and public communication efforts as needed. ,

• Collaborating with clients to develop project scope, cost, and milestones in alignment with PMI standards. ,

• Overseeing project activities, planning, procurement, testing, commissioning, and handover procedures. ,

• Restructuring and aligning customer service policies, procedures, and practices to support optimal customer experience.",

• Managing relationships with clients, stakeholders, and external partners.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in Engineering, Construction Management, Transportation, or related field ,

• Experience or understanding of managing infrastructure or transit projects ,

• Knowledge of rail systems, signaling, civil works, and transit operations ,

• PMP certification or equivalent project management credential ,

• Familiarity with New York State and City regulatory frameworks ,

• Excellent communication, leadership, and organizational skills ,

• Proficiency in project management tools (e.g., MS Project, Primavera, or similar) ,

• Ability to perform hands-on field management in varying weather conditions ,

• Agility to access infrastructure, including walking on ballast and uneven surfaces ,

• Adaptability to support field operations, emergency response, and night/weekend coordination

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Work with internal departments, contractors, consultants, external agencies (e.g., Port Authority), and a diverse range of stakeholders. ,

• Progress towards mastering end-to-end project management, including planning, procurement, testing, commissioning, and handover procedures, while driving compliance with safety, environmental, and contractual standards. ,

• Utilise our inclusive, innovative, and dynamic working environment that fosters leadership, resilience, adaptability, and continuous learning." ,

• Contribute to innovative projects,

• Benefit from our investment in your development, through award-winning learning,

• Steer your career in whatever direction you choose across functions and countries

• Salary Range- 100-125K

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.