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Customer Project Manager Jobs in Park Ridge, IL (NOW HIRING)

Project Manager

Wood Dale, IL · On-site

$100K - $111K/yr

... customer experience and drive cost efficiency. This role ensures initiatives are delivered on schedule, within defined scope, and aligned with business expectations. The Project Manager plays a key ...

The team works closely with some of the premier enterprise customers in the US and, Canada, to ... Managing project schedule, budget, outputs, and customer satisfaction * Leading execution until ...

The team works closely with some of the premier enterprise customers in the US and, Canada, to ... Managing project schedule, budget, outputs, and customer satisfaction * Leading execution until ...

The team works closely with some of the premier enterprise customers in the US and, Canada, to ... Managing project schedule, budget, outputs, and customer satisfaction * Leading execution until ...

Works with colleagues, customers, and other resources in a collaborative manner to reach decisions and solve problems. * Provides leadership in developing skills and breadth of knowledge of project ...

... customer service. The ideal candidate will be a self-starter capable of making an immediate impact, effectively managing vendors, and navigating complex project requirements with ease. As a Project ...

New

Project Manager Location: Remote (Chicago-area candidates preferred) About the Role We are seeking ... Identify and resolve project challenges before they impact deadlines or customer satisfaction.

The Project Manager will be responsible for all aspects of sales support and project management for ... Working with customers to resolve any outstanding issues within the scope of the contract.

About the role The Project Manager leads intermediate Program and large sized Project teams that ... Ability to promote a shared vision and customer focus. * Creates an environment that motivates ...

Customer & Program Management * Serve as the primary point of contact for customers regarding project execution and launch activities. * Coordinate customer communications regarding schedules ...

Project Manager Location: Remote (Chicago-area candidates preferred) About the Role We are seeking ... Identify and resolve project challenges before they impact deadlines or customer satisfaction.

Apply Early

Project Manager - Data Centers The Project Manager oversees electrical and technology construction ... Submit product, material, and service data to customers for review and approval, and coordinate ...

Apply Early

Job Title: Project Manager Job Location: Toronto, Ontario Canada Vernon Hills, Illinois United ... This is a customer facing position. In most cases, you will be the one to kick off the project with ...

Customer & Program Management Serve as the primary point of contact for customers regarding project execution and launch activities. Coordinate customer communications regarding schedules, tooling ...

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Showing results 1-20

Customer Project Manager information

See Park Ridge, IL salary details

$35.9K

$89.5K

$112.2K

How much do customer project manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for customer project manager in Park Ridge, IL is $89,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,200.00 and $102,800.00 per year, depending on experience, location, and employer.

Who earns more, PM or PMO?

In general, Project Managers (PMs) tend to earn higher salaries than PMOs (Project Management Officers) because PMs are responsible for leading projects and making strategic decisions, often requiring more experience and certifications like PMP. PMOs typically focus on supporting project management processes and standards, which may be a lower-level or specialized role with a different salary range. Salary differences can vary based on industry, location, and company size.

What are the 4 types of project managers?

The four main types of project managers are functional, projectized, matrix, and hybrid. Functional managers work within departments, projectized managers lead dedicated teams, matrix managers balance both functional and project responsibilities, and hybrid combines elements of these structures. Understanding these types helps in selecting the right management approach for specific projects and organizational needs.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

Can I make 100k as a project manager?

Customer Project Managers can earn $100,000 or more annually, especially with experience, certifications like PMP, and working in industries such as IT, construction, or engineering. Salary levels vary based on location, company size, and project complexity, with senior roles and those managing large or complex projects typically earning higher salaries.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and project management skills are essential for this role.

How does a Customer Project Manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What are the key skills and qualifications needed to thrive as a Customer Project Manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.
What job categories do people searching Customer Project Manager jobs in Park Ridge, IL look for? The top searched job categories for Customer Project Manager jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Customer Project Manager jobs? Cities near Park Ridge, IL with the most Customer Project Manager job openings:
Infographic showing various Customer Project Manager job openings in Park Ridge, IL as of June 2026, with employment types broken down into 69% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $89,473 per year, or $43 per hour.
Project Manager

$100K - $111K/yr

Full-time

Posted 23 days ago


Job description

Project Manager - Strategic Initiatives
Onsite: Wood Dale, IL
Salary: $100,600.00 - $111,400.00
Position overview:
The Project Manager is responsible for leading cross-functional initiatives that support Optimas' strategic priorities and operational objectives. This role partners closely with teams across Commercial, Supply Chain, Operations, Finance, IT, and Continuous Improvement to successfully execute projects that enhance operational performance, improve customer experience and drive cost efficiency.
This role ensures initiatives are delivered on schedule, within defined scope, and aligned with business expectations. The Project Manager plays a key role in initiative planning, execution, risk management and stakeholder communication while reinforcing PMO standards, tools and methodologies.
The Project Manager collaborates with functional teams and PMO leadership to translate business needs into actionable project plans and provide clear visibility into project timelines, milestones, risks and overall health.
#LI-Onsite
Key Responsibilities
Initiative Execution & Delivery
  • Lead assigned projects from initiation through implementation, stabilization and post-launch support, ensuring successful delivery against defined objectives
  • Partner with functional stakeholders to clearly define project scope, objectives, timelines, deliverables and measurable success criteria
  • Develop and maintain visible detailed project plans including milestones, dependencies, and resource needs
  • Monitor project progress against plan, proactively identifying and mitigating risks, managing issues and addressing constraints to maintain momentum
  • Coordinate cross-functional activities to ensure alignment on priorities, deliverables and timelines, adjusting plans as needed to meet evolving business needs
Stakeholder Communication & Alignment
  • Facilitate effective project governance through structured meetings such as design sessions, working sessions and executive status reviews
  • Provide clear, consistent, and actionable project updates to stakeholders and PMO leadership, highlighting progress, risks, dependencies and decisions needed
  • Proactively escalate risks, scope changes, timeline impacts or resource constraints with recommended mitigation strategies
  • Build strong relationships across stakeholder groups to ensure alignment on project goals, priorities and delivery expectations
Project Intake & Planning Support
  • Support structured intake, prioritization and discovery processes to evaluate and define new project opportunities
  • Assist in gathering and documenting business requirements, success metrics and high-level solution approaches
  • Partner with functional teams to confirm technical feasibility and resource availability
  • Contribute to development of realistic project timelines, resource plans and implementation strategies aligned to business priorities
Risk & Issue Management
  • Identify, assess, and prioritize project risks, developing mitigation and contingency plans to minimize impact
  • Drive issue resolution through collaboration with functional teams
  • Communicate risk status, trends and mitigation progress to stakeholders and leadership in a clear and concise manner
  • Maintain and regularly update risk and issue logs, ensuring transparency and accountability for resolution
Implementation & Adoption Support
  • Support development of training materials, documentation, and process updates
  • Develop and Coordinate implementation or readiness activities
  • Partner with business stakeholders to ensure smooth transition to operational ownership following go-live
  • Participate in post-implementation reviews, capturing lessons learned and identifying opportunities for continuous improvement
PMO Standards & Methodology
  • Apply established PMO standards, methodologies, templates and governance practices to ensure consistent project execution
  • Maintain accurate and up-to-date project documentation, including plans, status reports and decision logs
  • Support PMO reporting and portfolio visibility processes
Qualifications
  • Bachelor's degree in Business, Supply Chain, Engineering, Information Systems, or a related field required; advanced degree (MBA or similar) is a plus
  • 5+ years of project coordination or project management experience
  • PMP or equivalent certification preferred, with demonstrated application of project management principles and methodologies
  • Proven experience working across business functions such as Supply Chain, Operations, Commercial, Finance, or IT
  • Experience working in distribution, supply chain, manufacturing, or industrial environments
  • Exposure to ERP, CRM, or other enterprise system implementations or enhancements
  • Experience with project management tools (Smartsheet, Microsoft Project, or similar)
Core Competencies
  • Strong organization and planning skills
  • Effective meeting facilitation
  • Clear written and verbal communication
  • Problem solving and critical thinking
  • Collaboration and relationship building
  • Time management and prioritization
  • Adaptability in fast-paced environments
ToStaffingandRecruitingAgencies:OptimasdoesnotacceptunsolicitedCVsorapplicationsfromagencies.OptimasisnotresponsibleforanyfeesrelatedtounsolicitedCVsorapplicationsandexplicitlyreserveitsrighttocontactcandidatespresentedinsuchunsolicitedCVorapplication.
Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Employment Type: Full-Time