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Customer Project Manager Jobs in Park Ridge, IL (NOW HIRING)

Jade Global

Experienced Project Manager

Chicago, IL · On-site

Experienced Project Manager1 As a Project Manager, you will be responsible for owning and driving success of a customer project from start to finish, participating in project reviews, managing ...

Quad

Client Services Project Manager

Bolingbrook, IL · On-site

$80K - $103K/yr

Develop and manage project timelines and task lists * Ability to understand and identify ... Knowledge of customer services, sales, retail structure, operations, account service/sales ...

Aggreko

Project Manager, Events (AES)

Chicago, IL · Remote

$115K - $140K/yr

We bring power, heat and cooling to customers and communities wherever they need it. We are hiring immediately for a Project Manager in our Events Sector. - a role that is critical in making sure our ...

ServiceMaster

Project Manager

Skokie, IL · On-site

$50K - $65K/yr

Project Managers lead our production activities in the field, making decisions that impact the ... Ensure all customers are satisfied with all services performed and assist Customer Service and ...

Quad

Client Services Project Manager

Bolingbrook, IL

$80K - $103K/yr

Develop and manage project timelines and task lists * Ability to understand and identify ... Knowledge of customer services, sales, retail structure, operations, account service/sales ...

Chicago Public Schools

Project Manager

Chicago, IL · On-site

$76K - $100K/yr

Ability to effectively communicate with customers, project and functional management to identify needs and evaluate alternative solutions * Ability to work as a Project Manager on multiple ...

Epiq

Client Services Project Manager

Chicago, IL

$100K - $120K/yr

The Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful ...

Oswald Companies

Client Manager - Project Risk

Chicago, IL · On-site

$84K - $107K/yr

... ability to manage multiple complex projects simultaneously. Able to think strategically and ... We care about our Employee-Owners, we care about our customers, and we care about the world around ...

Paylocity

Client Project Manager Ops - West

Schaumburg, IL · On-site

$80K - $103K/yr

The Project Manager engages with the Client, Executive Account Manager, Client Service Manager and ... Provide exceptional customer service to internal and external clients * Partner with necessary ...

MustardSeed PMO

Sr. Project Manager

Chicago, IL · Remote

Sr. Project Manager Location: Remote, US Only About The Company: MustardSeed PMO designs and ... This is a remote position - supporting customers virtually with rare travel to customer sites. If ...

MustardSeed PMO

Sr. Project Manager

Chicago, IL · Remote

Salary: $84,000 - $138,000 Sr. Project Manager Location: Remote, US Only About The Company ... This is a remote position supporting customers virtually with rare travel to customer sites. If you ...

Barrow Wise Consulting

Senior Project Manager

Chicago, IL · On-site

$80K - $140K/yr

Ability to effectively communicate with customers, project and functional management to identify needs and evaluate alternative solutions * Ability to work as a Senior Project Manager/BA on multiple ...

SERVPRO Team Nichols

Project Manager

Chicago, IL · On-site

Position Summary The Project Manager (PM) directs all operations of a designated project and ... Communicates with the customer and key stakeholders to share progress and next steps. Directs the ...

Allied Universal

Project Manager

Lombard, IL · On-site

$90K - $115K/yr

... and external customers while balancing time versus profits to make sure efforts reflect and ... Manage Project budget and project P&L responsibility * Prepares the project installation plan ...

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Showing results 1-20

All JobsCustomer Project Manager JobsCustomer Project Manager Jobs in Park Ridge, IL

Customer Project Manager information

See Park Ridge, IL salary details

$35.9K

$89.5K

$112.2K

How much do customer project manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer project manager in Park Ridge, IL is $89,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,200.00 and $102,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

Who earns more, BA or PM?

In the context of job roles, a Project Manager (PM) typically earns more than a Business Analyst (BA) due to higher responsibilities, leadership duties, and often requiring project management certifications like PMP. BAs focus on requirements gathering and analysis, while PMs oversee project execution, budgets, and teams, which generally command higher salaries.

Can I make 100k as a project manager?

Customer Project Managers can earn $100,000 or more annually, especially with experience, certifications like PMP, and managing large or complex projects. Salaries vary by industry, location, and company size, with senior or specialized roles often reaching or exceeding this level. Developing strong leadership, communication skills, and project management tools can help achieve higher compensation.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and problem-solving skills are essential in this role.

How does a Customer Project Manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What is the highest paying job in customer service?

The highest paying roles in customer service are often customer success executives, director-level managers, or specialized roles such as customer experience directors, with salaries exceeding $100,000 annually. These positions typically require extensive experience, leadership skills, and knowledge of CRM tools and data analysis.

What are the key skills and qualifications needed to thrive as a Customer Project Manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.
What job categories do people searching Customer Project Manager jobs in Park Ridge, IL look for? The top searched job categories for Customer Project Manager jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Customer Project Manager jobs? Cities near Park Ridge, IL with the most Customer Project Manager job openings:
Customer Project Manager jobs near you
Customer Project Manager

Customer Project Manager

Genuine Parts Company

Naperville, IL • On-site

$81K - $104K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Genuine Parts Company rating

6.8

Company rating: 6.8 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

218th of 338 rated retail wholesalers

Job description

Position Mission:
Support all aspects of a specific IBS Customer relationship by ensuring proper execution per the IBS customer contract. Works as the liaison between NAPA (HQ, Division, District and Store) and the IBS Customer in contract compliance, customer service, inventory management, loss prevention, reporting, consistent operating among multiple sites and overall ensures that NAPA/Customer initiatives and expectations are carried out.
Position Performance Measures:
  • Customer Satisfaction
  • Contract execution
  • Meeting or exceeding contract SLA
  • Contract Sales
  • Contract Profit
  • Inventory Management/Inventory Control

Responsibilities:
Customer Responsibilities -
  • Customer Relations - Develops good customer relations and maintains a high level of service to the customer. Responds to customer requests and questions in a timely manner. Works closely and communicates with company and customer management teams to develop strategies to ensure the overall value of the IBS program.
  • Monthly Business Review - Meet with the customer on a monthly or per contract basis to review contract compliance, reporting, current business, identify wins/needs, review problems/concerns, follow-up from previous meetings and plans to resolve issues quickly and effectively.
  • Contract Compliance - Be the APG contract SME and ensure all the aspects of the contract are being adhered to. Understands, interprets, and complies with all contract requirements and ensures the operation is meeting customer contract expectations
  • Reporting - Ensure that all contract required reporting is being run and delivered as required by the contract. Including STARS or HUB reports, contract mandated reports and ad-hoc reporting as required (both by the customer or APG)
  • Cost Savings - Pursues all opportunities to add value to the customer via value added processes or projects (parts savings, freight savings, etc)
  • Customer Billing - Review transactions and prepare customer billing to include parts billings and operational statements as required.

APG Responsibilities -
  • People - Works closely and communicates with district management teams to review current staffing, coaching needs, and performance expectations for local site staffs. Helps defines job responsibilities, and expectations specific to the IBS customer, for site employees.
  • Inventory Activities - Ensures that all locations have sound inventory practices in place as described in the IBS Store Operations Manual. Ensures stock room is properly location coded and the inventory is 100% barcoded. Reviews inventory stocking levels and helps coordinate the return or transfer of excess inventory. Ensures all sites are using the approved Non-NAPA line codes appropriately.
  • Product Sourcing - Builds relationships and assists with the negotiation of non-NAPA vendors on pricing, inventory availability, service and return privileges. Ensures that the local site teams source all parts needs for their customer by utilizing various approved IBS vendors and brings new value add vendors the table.
  • Store Contract Compliance - Ensures locations are audit-ready in accordance to the contract at all times.
  • Weekly Store Manager Meeting/Call - Communicates operational goals to include fill rates, inventory management, training opportunities, etc. Ensures Site Managers understand the fiscal responsibility associated with their operation.
  • APG Business Updates - Provides updates to all levels of APG management (HQ, DVP, GM, DM AM, etc) on as needed basis but at minimum monthly in writing and quarterly via a face to face meeting (including electronically) to ensure the local locations are prepared to for their regular local business reviews with the customer and have an understanding of current contract goals/initiatives and are meeting customer expectations.
  • Training - Completes all available IBS operations training provided by company and ensures all direct and indirect reports have as well.
  • Employee Development - Helps coach employees up and works to identify quality candidates for advancement opportunities.

Experience, Education, and Abilities:
  • College degree or equivalent work experience required.
  • ASE certification is a plus.
  • Possesses project management skills. Certifications are a plus.
  • Ability to manage people; prioritize and delegate to team members.
  • Ability to read and interpret a contract.
  • Ability to read and interpret an operating statement, P&L.
  • Understanding on how to positively affect a P&L statement.
  • Understanding of inventory management to include purchasing.
  • Strong communication skills.
  • Extremely detail oriented.
  • Requires demonstrated leadership.
  • Possess working knowledge of the organization's store support system (TAMS, HUB, IBiz, MS, GPC1, etc).
  • Must possess high character and integrity.
  • Capable of providing strong leadership to the operation to create a high performance team; i.e., customer focus, open communication, willingness to coach and provide feedback.
  • Possess personal drive, self-motivation and initiative to accomplish Company goals and objectives.
  • Must enjoy working in a fast-paced setting and possess an ability to remain calm under pressure.
  • Ability to ensure proper maintenance and protection of Company store facilities, equipment, inventory and all physical assets of the company.
  • Have a willingness and ability to learn.
  • Possess analytical problem solving skills.
  • Capable of operating a point-of-sale system and cataloging.
  • Extremely proficient in Microsoft Office and using internet for parts research and sourcing.
  • Ability to learn and use customer fleet management software.
  • Flexibility with working hours, depending on customer and location needs (i.e. emergency overtime related to weather conditions).

Work Environment:
  • The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Fleet shop environment, employee could be exposed to loud noise, fumes or airborne particles.
    • While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear.
    • The employee is often required to sit and stoop, kneel, crouch, climb and crawl.
    • The employee is frequently required to lift and move product of up to 60 pounds.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
    • While performing the duties of this position, the employee may be exposed to fumes or airborne particles.
  • Employee must be willing to relocate as needed by the customer
  • Employee must be willing to travel up to 75% of the time

We offer a competitive salary of $72,000 for this position. Please note that total compensation may vary based on individual skills, experience, and qualifications. We believe in rewarding our employees fairly and encourage candidates to discuss their unique backgrounds during the interview process.
Benefits:
Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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