Customer Project Manager Jobs in Michigan (NOW HIRING)

Description

Agility, Impact, Methodology. Do you exhibit these values and wish to be around others that do too? Do you thrive in fast-paced environments where agility, adaptability, and high standards go hand in hand? Are you driven to make a meaningful impact, whether through your work, your support of others, or your commitment to your community? Are you motivated by a disciplined, science-based approach that ensures consistent excellence, safety, and integrity in everything you do? If these statements resonate with you, Grand River Aseptic Manufacturing (GRAM) welcomes you to apply to join our community of dedicated individuals improving lives every day!

Overview of this Position: 

The Project Manager is responsible for leading technology transfer projects for new products being introduced into GRAM manufacturing facilities, as well as managing ongoing Commercial Supply and Life Cycle Management (LCM) projects. This role serves as the primary liaison between customers and cross-functional internal teams, overseeing all phases of project execution from initiation through closure. 

Key responsibilities include developing and maintaining project schedules, defining scope, tracking milestones, managing risks, assigning responsibilities and action items, monitoring critical path activities, and ensuring timely resolution or escalation of issues. The Project Manager is responsible for authoring project work orders/change orders, and other project documentation while maintaining accurate and up to date project data in SmartSheet. The role requires strong organizational, communication, and relationship-management skills. This is a fully onsite position requiring flexibility to support customer visits and a dynamic project environment.

Non-Negotiable Requirements:

• Bachelor's degree in Project Management, Biochemistry, Biomedical Engineering or other Life Sciences or related field, and a minimum of 4 years related work experience in Pharma/Biotech/Life Sciences or similarly regulated industry.
• Proficient in project management software required.
• Training or education in project management or equivalent knowledge and experience.
• Knowledge of project management techniques and tools.
• Experience in a pharmaceutical manufacturing, laboratory, or CMC regulatory environment.
• Regulatory knowledge of pharmaceutical manufacturing with GMPs, change control, risk management and quality by design.

Preferred Requirements:

• Direct work experience in project management capacity, specifically with tech transfer of products into a sterile manufacturing facility.
• Customer facing experience in pharmaceutical environment.
• PMP Certification desired.

Responsibilities Include (but are not limited to):

• Lead end-to-end project management for technology transfer, commercial supply, and lifecycle management (LCM) projects. 
• Serve as the primary liaison between customers and cross-functional internal teams. 
• Define project scope, milestones, deliverables, timelines, risks, and success criteria. 
• Manage change controls, tech transfer plans, and project documentation. 
• Oversee execution of commercial supply agreements and ensure contractual commitments are met. 
• Coordinate resources and deliverables across multiple departments. 
• Facilitate project meetings, agendas, action items, and meeting minutes. 
• Drive risk identification, mitigation planning, issue resolution, and escalation. 
• Provide regular project updates to customers and senior leadership. 
• Build strong client relationships, manage expectations, and improve customer satisfaction. 
• Support customer visits and maintain flexibility in a dynamic environment.

What Sets GRAM Apart from Other Employers:

BENEFITS starting day 1: Medical, prescription, dental, vision, life insurance, and disability benefits are available to you and your family on your first day of work, with the company paying a portion of the cost! Once eligible for the 401(k) program, all your contributions are immediately 100% vested, and you are immediately vested in GRAM contributions as well. We also offer generous off-shift premiums!

Paid VOLUNTEERISM starting day 1: GRAM encourages giving back to our community by offering 16 hours of paid volunteer time per calendar year!

PAID TIME OFF: You choose how to use this time for your vacation, sick, or mental health needs! PTO: Full-time employees accrue up to 104 hours of paid time off per calendar year, with this amount being prorated your first year. WELLNESS TIME OFF (WTO): In addition to PTO, employees earn 1 hour of wellness time off for every 30 hours worked, to use how you choose.

PAID HOLIDAYS: We offer 10 paid holidays per calendar year with immediate eligibility!

PAY: Depends on Experience and is discussed during the interview process.