Customer Program Manager Jobs in Seattle, WA (NOW HIRING)

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks.  PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates.  PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.

Kenworth Truck Company

Kenworth Truck Company, founded in 1923, is the manufacturer of The World’s Best® heavy and medium duty trucks. With an excellent heritage of quality, innovation and technology, Kenworth has played an essential role in the development of trucks that are more fuel efficient, productive, and economical to operate. Today, Kenworth is leading transportation innovation with the introduction of battery-electric vehicles, exploration of fuel cell electric powertrains, and autonomous driving systems. Kenworth is committed to fostering an environment of diversity, equality and inclusivity in the workplace.

Job Summary 

Kenworth Truck Company, a division of PACCAR Inc, is seeking a Program Manager with a BS/BA degree and 7+ years of industry-related experience. This role will be responsible for managing program development in a matrixed organization to meet program objectives, including schedule, scope, budget, communication, issue management, and program quality. This assignment is  in Kirkland, WA. 

Job Functions / Responsibilities 

• Coordinate product development program activities across multiple departments at Kenworth, other PACCAR divisions, Purchasing, Supplier Quality, and suppliers.  
• Deliver assigned programs on time, on budget, while meeting program objectives.  Develop, track and manage scope, schedule, budget, and risk.  
• Effectively communicate up, down, and across the organization, including to Senior Management, escalating issues as needed. 
• Maintain assigned programs in the appropriate tollgate phase. 
• Write business plans and obtain approval. 
• Lead efforts to obtain 100% PPAP approval prior to Volume Validation builds. 
• Manage successful production implementation. 
• Contribute to department-wide continuous improvement activities. 
• Travel up to 15% of the time. 
• Performs other duties as assigned. 

Qualifications

• Minimum 7 years experience with increasing responsibility in project development or related functions with demonstrated leadership success required.
• Experience successfully managing stage-gate projects within matrixed organizations spanning multiple locations and countries, preference for projects that have significant software content and/or electrified components. 
• Technical aptitude and ability to succinctly and clearly communicate complicated topics; strong written and verbal communication. 
• Demonstrated ability to:
  • Develop and deliver effective presentations, including those for senior management
  • influence without direct authority
  • manage multiple tasks, take initiative, be a strong team player and a problem-solver 
  • perform in a fast-paced, results-oriented environment, and manage multiple priorities.   
• Preferred experience:
  • Proficiency with Microsoft Project, SharePoint, Teams, and Data Visualization Software 
  • Six Sigma training 
  • Commercial truck product knowledge 
  • Working with or in production environments 
• Bachelor’s degree required. MS/MBA degree preferred 
• PMP or PgMP certification preferred. If a candidate does not currently have a certification, they must be willing to earn one within 12 months of satisfying the experience requirements for the certification.

Why work for PACCAR/Kenworth?

• Global Fortune 500 Company with a wide array of growth and development opportunities 

• Work alongside experienced goal-oriented colleagues recognized as experts in their fields 

• Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks 

As a U.S. PACCAR employee, you have a full range of benefit options including:  

• 401k with up to a 5% company match  

• Fully funded pension plan that provides monthly benefits after retirement  

• Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time  

• Tuition reimbursement for continued education  

• Medical, dental, and vision plans for you and your family  

• Flexible spending accounts (FSA) and health savings account (HSA)  

• Paid short-and long-term disability programs  

• Life and accidental death and dismemberment insurance  

• EAP services include wellness plans, estate planning, financial counseling and more  

Additional Job Board Information 

At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for the Program Manager is $104,100 - $162,900 annually. This position is also eligible for a holiday gift. Additionally, this role is eligible for the full range of benefit options listed above. 
PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability and E-Verify Employer.