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Customer Program Manager Jobs in Rockland, MA (NOW HIRING)

Program Manager - Medical Device

Beverly, MA ยท On-site

$120K - $140K/yr

Maintain alignment with clinicians, customers, internal teams, and FM key stakeholders through ... Understanding of program management best practices and entire product life cycle. * Travel to other ...

... their customers pay with ease - no matter where they are in the world. What more do we need to ... As Program Manager , you will join our growing Enterprise PMO function and lead enterprise level ...

Program Manager

Boston, MA ยท Hybrid

$98K - $120K/yr

... their customers pay with ease - no matter where they are in the world. What more do we need to ... As Program Manager , you will join our growing Enterprise PMO function and lead enterprise level ...

Program Manager

Boston, MA ยท On-site

$98K - $120K/yr

... their customers pay with ease - no matter where they are in the world. What more do we need to ... As Program Manager , you will join our growing Enterprise PMO function and lead enterprise level ...

Program Manager

Plainville, MA ยท On-site

$95K - $148K/yr

POSITION SUMMARY Manages multiple Steriles customer project(s) and related project team activities ... Employee assistance and family support programs, including commuter benefits and tuition ...

Program Manager

Boston, MA ยท Remote

$90K - $130K/yr

Responsibilities * 60% Implementation - Lead implementation projects with new charter customers ... Project Management: Adept at prioritizing and managing a high volume of concurrent clients across ...

Program Manager

Plainville, MA ยท On-site

$95K - $148K/yr

POSITION SUMMARY Manages multiple Steriles customer project(s) and related project team activities ... Employee assistance and family support programs, including commuter benefits and tuition ...

Program Manager Location: Mansfield, MA Duration: 12+Months (Possibility of extension) Job Role ... and customer service skills Strong analytical skills including trend and statistical analysis ...

Program Manager Program Managers at SharkNinja assist in owning the entire New Product Development ... Experienced addressing C-Suite, Peer Functional Groups, Suppliers, and Customer audiences * Cross ...

Act as the primary customer advocate, building strong relationships to deliver high-quality ... Strong program management, risk management, and time management skills, with the ability to ...

Program Manager 1

Cambridge, MA ยท On-site

$95K - $245K/yr

Act as primary customer contact for program activities, managing program teams, and leading review sessions to ensure all work scope and technical requirements are met. * Work closely with the ...

Showing results 21-40

Customer Program Manager information

See Rockland, MA salary details

$9

$57

$90

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Rockland, MA is $57.66, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $74.09 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Rockland, MA are hiring for Customer Program Manager jobs?

Cities near Rockland, MA with the most Customer Program Manager job openings:

GRO Program - Investment Management, Public Markets

Manulife Financial

Boston, MA โ€ข On-site

$78 - $141/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

At Manulife, we believe in investing in the future starting with you! Our GRO program is a boldnew approachto early talent development, designed to launch your career with the support, structure, and opportunities you need to thrive. GRO is Manulifeโ€™sflagshipearly talent program.Itโ€™smore than just ajob,itโ€™sa launchpad for your career. GRO offersa consistent, high-quality experience for new graduates across the organization.

Shape the future of investing with our Investment Management Program, a key stream within our GRO early talentprogram.This dynamic two-year rotational program is designed to develop high-potential graduates into future leaders in investment and asset management.Through three 8-month rotations across public markets,spanning areas such as Fixed Income, Multi-Asset Strategies (MAST) and more,youโ€™llgain broad exposure to the investment landscape while buildinga strong foundationfor your career.As part ofGRO Investment Management,youโ€™llgain access to a supportive community, and benefit from structured learning, core skills training, mentorship, and leadership exposure, empowering you to grow your skills while making a real impact. With a values-first culture, professional development atevery step, and a focus on your wellbeing and accelerated career progression, GRO is your gateway to a meaningful and future-ready career in investments.

Position Responsibilities:
  • Gain valuable and diverse experience with multiple asset classes and front office exposure
  • Work with a variety ofRotationManagers to maximize the opportunity toacquiretechnical knowledge
  • Develop an appreciation of the diversity of the asset origination and asset management businesses within the context of a large global financial services firm
Required Qualifications:
  • Expected to graduate in 2027from an accredited university with a degree in Finance, Economics, or Business Administration
  • Working knowledge of investment and financial markets
  • Demonstrated understanding of financial and investment analysis techniques
  • Ability to be flexible, creative, and proactive in a challenging and fast-paced environment
  • Strong written and verbal communication skills
  • Proficient in Excel, Word, and PowerPoint, with a strong ability to learn new software quickly
  • Familiarity with both quantitative and qualitative statistical analysis
When you join our team:
  • Weโ€™llempower you to learn and grow the career you want.
  • Weโ€™llrecognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team,weโ€™llsupport you in shaping the future you want to see.

This posting supports an ongoing hiring initiative for existing and/or future vacancies.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between

$78,000.00 USD - $140,500.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify

*This position is subject to the Securities and Exchange Commission's Pay-to-Play Rule 206(4)-5 regarding political contributions by investment advisers and their covered associates. This position requires compliance with the rules and applicable company policies on political contributions. The absence of certain political contributions is a condition of this position. Candidates will be required to disclose political contribution activity which will be subject to review to ensure compliance with the rule, as a pre-condition to employment. Additionally, this position is subject to a code of ethics as a condition of employment. Once hired, the code imposes restrictions and obligations on the candidate and the candidate's household members regarding their personal securities investment activities as well as prohibiting the use of certain brokerage firms.

Company: John Hancock Life Insurance Company (U.S.A.)

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