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Customer Program Manager Jobs in Plano, TX (NOW HIRING)

GKN Aerospace

Program Manager

Westlake, TX · On-site

Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...

Western Alliance Bank

Program Manager

Dallas, TX · On-site

Job Title: Program Manager Location: Block 23 What you'll do: As a Program Manager in the ... Advanced influencing skills and ability to gain buy-in across multiple customers/stakeholders.

Optimas Solutions

$92K - $116K/yr

We are looking for a highly driven Program Manager to manage the relationships and development of our top customers and to convert new opportunities in strategic markets/geographies. The Program ...

Omnicom

Program Manager

Addison, TX · On-site

As a Program Manager at LeapPoint, you will have the opportunity for: Client Relationship ... Omnicom Precision Marketing delivers precisely targeted and meaningful customer experiences at ...

OSI Systems, Inc

Program Manager

Richardson, TX · On-site

$107K - $135K/yr

As a Program Manager, you will support and manage complex technical programs involving various ... This role will help strengthen program execution across customer communication, documentation ...

OSI Systems, Inc

Program Manager

Richardson, TX · On-site

$107K - $135K/yr

As a Program Manager, you will support and manage complex technical programs involving various ... This role will help strengthen program execution across customer communication, documentation ...

Acara Solutions

Program Manager

Irving, TX · On-site

$70K - $80K/yr

Customer-facing role focused on account management, client engagement, and relationship building. * Oversee the day-to-day delivery of program services, focusing on effectively addressing client ...

JDA

Program Manager

Dallas, TX · Remote

$120K - $172K/yr

Program Manager - Supply Chain Execution Solutions Other comparable titles: Delivery Manager ... The ability to quickly build trust and establish strong relationships with customers through the ...

Marmon

Program Manager

Addison, TX

... with quality and customer objectives. Partnering closely with Product Management and cross ... The Program Manager also leads complex, business-critical initiatives, manages risks and ...

Leonardo DRS

Program Manager

Dallas, TX · On-site

Act as a key interface with customers and internal stakeholders, driving alignment, resolving issues, and managing contract execution with clarity and urgency. * Build and manage program plans ...

Shermco Industries, Inc.

Program Manager

Irving, TX · Remote

$165K - $190K/yr

We work closely with our customers to provide unique engineering solutions not offered by traditional consulting or field-service firms. Program Managers on the Shermco teammust be confident, self ...

Shermco Industries, Inc.

Program Manager

Irving, TX · On-site +1

$165K - $190K/yr

We work closely with our customers to provide unique engineering solutions not offered by traditional consulting or field-service firms. Program Managers on the Shermco teammust be confident, self ...

Modular Power Solutions

Program Manager

Mckinney, TX · On-site

The role oversees program forecasting, customer relationship stewardship, and change order ... Manage multi-year forecast and track key account metrics * Review, evaluate, and process change ...

Leonardo DRS

Program Manager

Dallas, TX · On-site

Provide interface, communication and coordination with internal and external customers on matters pertaining to existing contracts * Work closely with Engineering to manage a development program or a ...

Shermco Industries, Inc.

Program Manager

Irving, TX · On-site +1

We work closely with our customers to provide unique engineering solutions not offered by traditional consulting or field-service firms. Program Managers on the Shermco teammust be confident, self ...

Leonardo DRS

Program Manager

Dallas, TX · On-site

Act as a key interface with customers and internal stakeholders, driving alignment, resolving issues, and managing contract execution with clarity and urgency. * Build and manage program plans ...

OSI Systems, Inc

Program Manager

Richardson, TX · On-site

Conducts program reviews and prepares written reports for Management and / or customer on current status and actions necessary for the successful completion of a program * Assures adherence to all ...

Modular Power Solutions

Program Manager

Mckinney, TX · On-site

The role oversees program forecasting, customer relationship stewardship, and change order ... Manage multi-year forecast and track key account metrics * Review, evaluate, and process change ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Plano, TX

Customer Program Manager information

See Plano, TX salary details

$8

$51

$81

How much do customer program manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer program manager in Plano, TX is $51.76, according to ZipRecruiter salary data. Most workers in this role earn between $34.52 and $66.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Plano, TX are hiring for Customer Program Manager jobs? Cities near Plano, TX with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Plano, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $107,658 per year, or $51.8 per hour.

Program Manager

GKN Aerospace

Westlake, TX • On-site

Full-time

Re-posted 16 days ago

GKN Aerospace rating

7.8

Company rating: 7.8 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

48th of 72 rated aerospace companies

Job description

Fantastic challenges. Amazing opportunities.
GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we're inspired by the opportunities to innovate and break boundaries. We're proud to play a part in protecting the world's democracies. And we're committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world's aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career.
Job Summary
The Program Manager is responsible for the execution of the business case and contract in line with requirements and the agreed scope. Supports the Program Director with NPI activities up to and including Lifecycle Gate 7 and with on-going management activities of the program from Lifecycle Gate 7 and beyond. Supports the Program Director with Change Control Board activities
Job Responsibilities
  • Supports the execution of the program (including changes) to comply with all the business case and contractual requirements for their products.
  • Responsible for continuously monitoring the performance of the allocated programs, managing off-track items and for reporting progress through the PPS.
  • Creates Program Improvement Plans including cost improvement, pricing initiatives, enable Zero Defects Manufacturing, redesign initiatives, gaining agreement with relevant stakeholders.
  • Provides input to make, move, buy decisions and strategic procurement decisions.
  • Acts as the voice of the customer.
  • Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth.
  • Adheres to all program management standards and policies in accordance with the GKN Aerospace Program Management framework and contribute to process development.
  • Actively executes Risk, Issue and Opportunity Management to control and mitigate the risk exposure and take advantage of opportunities.
  • Supports the PD in the proposal process.
  • Responsible for planning and performance of Life Cycle Gate, including preceding Reviews.
  • Responsible for updating Sales / Demand Plan and initiating demand management for serial purchase orders.
  • Responsible for undertaking any other activity required to ensure successful delivery of the program.

Job Qualifications
  • Bachelor degree in engineering, business or a technical related field.
  • 10+ years of experience in the Aerospace/Defense Industries
  • 5+ years of experience in program management
  • Must understand performing work subject to ITAR regulations and program requirements in a manufacturing environment.
  • U.S. Person per ITAR regulations to comply with export compliance and site SSA requirements.

Preferred Qualifications
  • Experience in operations and/or procurement
  • Ability to create, manage and execute a project plan.
  • Strong communication skills.
  • Ability to build relationships with customers and other internal / external stakeholders.
  • Financial acumen.
  • Understanding of the business models within Aerospace.
  • Either completed or registered for acknowledged Program Management Certification
  • Ability to build and lead teams.
  • Operates with a sense of urgency.

We'll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go?
A Great Place to work needs a Great Way of Working
Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we've created a culture where everyone feels welcome to contribute. It's a culture that won us 'The Best Workplace Culture Award'. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work.
We're also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.
We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology.

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