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Customer Program Manager Jobs in Naperville, IL (NOW HIRING)

Snowflake

Principal Program Manager

Chicago, IL · On-site

$157K - $205K/yr

You will be the overall Program Lead for a large customer acting as a trusted advisor to C-Suite ... Be a program management expert on all aspects of the Snowflake implementation and variety of ...

ADB

Strategic Program Manager

Chicago, IL

We are a customer-centric partner providing innovative solutions. The safety, well-being, and ... Strategic Program Manager CLASSIFICATION: Exempt POSITION OVERVIEW: ADB is a Nationwide full ...

ADB Wireless

Strategic Program Manager

Chicago, IL · On-site

We are a customer-centric partner providing innovative solutions. The safety, well-being, and ... Strategic Program Manager CLASSIFICATION: Exempt POSITION OVERVIEW: ADB is a Nationwide full ...

Advantech USA

Technical Program Manager

Chicago, IL · On-site +1

$89K - $110K/hr

Facilitate customer meetings, technical reviews, and internal program discussions * Ensure project ... Experience managing full product development lifecycles from business award through production ...

Advantech

Technical Program Manager

Chicago, IL · On-site

$85K - $92K/yr

Facilitate customer meetings, technical reviews, and internal program discussions * Ensure project ... Experience managing full product development lifecycles from business award through production ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Naperville, IL

Customer Program Manager information

See Naperville, IL salary details

$8

$53

$84

How much do customer program manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer program manager in Naperville, IL is $54.00, according to ZipRecruiter salary data. Most workers in this role earn between $36.01 and $69.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Naperville, IL are hiring for Customer Program Manager jobs? Cities near Naperville, IL with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $112,318 per year, or $54 per hour.

Program Manager

Treatment Alternatives for Stronger Communities

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

At TASC (Treatment Alternatives for Stronger Communities), our mission is to empower people and strengthen communities with impactful services. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through Specialized Case Management™, we create a world where recovery, justice, and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today, TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety and justice is synonymous with hope. We are TASC!
Starting at $55,000 - $57,000 contingent upon experience, education, etc.
TASC's Center for Health and Justice works with communities, governments, and organizations to address complex public health and public safety challenges through evidence-based strategies and cross-system collaboration. Our work is informed by decades of practice and grounded in the belief that the right intervention, delivered at the right time, can change outcomes for individuals and systems alike.
CHJ builds on TASC's legacy of leadership at the intersection of health and justice, translating frontline experience into scalable solutions that support reform and accountability.
Position Summary: The Program Manager - TTA Provider leads the design, implementation, and management of high-impact consulting, training, and technical assistance (TTA) initiatives at the intersection of public safety and public health. This position is highly visible and outward-facing - serving as a lead trainer, facilitator, and subject-matter expert for statewide and national initiatives.
The Program Manager is responsible for developing and delivering professional presentations, convenings, and workshops that engage law enforcement leaders, policymakers, community partners, and health professionals. The role demands exceptional public speaking ability, strong project management, and the professionalism to represent TASC's Center for Health and Justice (CHJ) in diverse, high-profile settings.
Candidates must reside in Illinois and be willing to travel throughout the state and occasionally nationwide.
Essential Duties and Responsibilities
  • Lead and manage multidisciplinary consulting, training, and technical assistance projects that strengthen collaboration between first responders and community-based behavioral health systems.
  • Serve as a primary facilitator, trainer, and presenter at meetings, conferences, and public events, representing CHJ and TASC with professionalism and subject-matter expertise.
  • Design and deliver interactive trainings, workshops, and learning experiences (virtual and in-person) tailored to the needs of law enforcement, behavioral health, and community partners.
  • Develop and present compelling content for reports, guides, curricula, slide decks, and public presentations.
  • Conduct stakeholder interviews, facilitate group discussions, and translate findings into actionable recommendations and deliverables.
  • Build and maintain strong, strategic relationships with clients, funders, consultants, and partner organizations, ensuring excellent communication and customer service.
  • Manage project budgets, work plans, timelines, and deliverables, ensuring accuracy, accountability, and compliance with funder requirements.
  • Provide clear and timely project updates, reports, and documentation for internal and external stakeholders.
  • Coordinate and oversee project teams, consultants, and cross-functional staff to deliver high-quality results on time and within scope.
  • Protect confidential and proprietary information in accordance with TASC policy and applicable laws.

Our Ideal candidate:
  • Bachelor's degree required; Master's degree in public health, public policy, criminology, or related field preferred.
  • Minimum 2-4 years of relevant professional experience in public health, criminal justice, behavioral health, or related systems.
    • Experience with deflection, pre-arrest diversion, co-responder, or community responder models is highly preferred.
  • Demonstrated success managing complex projects and partnerships across multiple sectors, preferably within grant- or contract-funded environments.
  • Proven ability to design and deliver high-impact consulting, facilitation, and technical assistance services, both independently and collaboratively.
  • Expert-level public speaking and presentation skills, with the ability to confidently engage large audiences of executives, policymakers, and practitioners; moderate panels and discussions; and represent CHJ at conferences, statewide summits, and national events.
  • Advanced written communication skills, including the ability to produce reports, presentations, and strategic documents for a range of audiences.
  • High proficiency in Microsoft Office Suite, Google Workspace, and Adobe products.
  • Strong organizational and analytical skills, including attention to detail, time management, and financial tracking.
  • Exceptional interpersonal and leadership abilities, with a proven capacity to build trust, foster collaboration, and motivate cross-functional teams.

Our benefits package includes:
  • Medical/Dental/Vision/Life Insurance and Flexible Spending
  • Paid Leave - Short-term Disability (STD)
  • Paid Time Off/Sick Time/ Floating Holiday
  • Tuition Reimbursement
  • 403 B (retirement plan)

If you are interested in this position, please visit the TASC website at www.tasc.org and apply online.
TASC is an Equal Opportunity Employer and a Drug Free workplace. The agency does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran or military status or any other protected status in accordance with federal and state law.

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