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Customer Program Manager Jobs in Mashpee, MA (NOW HIRING)

Safelite Group

Customer Advocate

New Bedford, MA · On-site

$21.75/hr

From managing administrative processes, scheduling, work orders and invoicing, to greeting ... programs, company holidays and paid volunteer days. * Up to $5,250 annually in tuition ...

Reworld

Regional Safety Manager

West Wareham, MA · On-site

... customers with innovative solutions that help them achieve carbon-negative outcomes. Our Vision ... Directly support, coach, and influence Facility Safety Program Managers and Safety Coordinators ...

U-Haul

Customer Service Representative

New Bedford, MA · On-site

$15 - $16/hr

... Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage ...

U-Haul

Customer Service Representative

New Bedford, MA · On-site

$15 - $16/hr

... Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage ...

U-Haul

Customer Service Representative

Hyannis, MA · On-site

$15 - $16/hr

... Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage ...

U-Haul

Customer Service Representative

New Bedford, MA · On-site

$15 - $16/hr

... Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage ...

Roche Brothers

Customer Service- Cashier

Mashpee, MA · On-site

$15 - $17.90/hr

... programs.5. Must be able to read, write, speak, and understand English.6. Ability to work a ... Other duties as assigned by management Secondary Job Functions:1. Cashiers may be scheduled as ...

TruGreen

Customer Care Coordinator

South Dennis, MA · On-site

$35K - $63K/yr

Prioritizes open, overdue and/or critical CFRs or customer concerns and escalates to management as ... programs and perks. TruGreen is committed to Diversity and Inclusion. We encourage diverse ...

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Customer Program Manager information

See Mashpee, MA salary details

$9

$55

$87

How much do customer program manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for customer program manager in Mashpee, MA is $55.55, according to ZipRecruiter salary data. Most workers in this role earn between $37.02 and $71.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Mashpee, MA are hiring for Customer Program Manager jobs? Cities near Mashpee, MA with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Mashpee, MA as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $115,551 per year, or $55.6 per hour.
Customer Service Representative

Customer Service Representative

Regency Management Services

North Dartmouth, MA • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Full–Time Career Opportunities

Ready to be a cornerstone of success? As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph. This isn't just a role; it's a rewarding career path with exciting room for professional advancement!

You'll be instrumental in shaping our customers' experiences, treating everyone with the utmost respect and delivering world-class service whether they're in-person or on the phone. We're looking for Retail Office Associates who are not only computer-savvy and great at multitasking, but also possess strong interpersonal skills and a true team spirit. If you're a career-minded professional who consistently sets high benchmarks for customer service, you'll thrive here. You'll provide exceptional sales support, processing orders accurately and efficiently, all while maintaining a positive outlook. Crucially, your strong customer service skills  will empower you to identify root causes and assist customers efficiently, timely, and with empathy.

About Us:
Ashley Furniture Store is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service. We believe in fostering a positive work environment where our team can thrive and grow. We have over 75 locations in the following states: Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.

Benefits of working for us!

  • We offer National Health, Dental, and Vision coverage
  • Life insurance – Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well
  • 401(k) Profit-Sharing Plan
  • Recognition and reward programs
  • Paid Sick Days
  • Paid Vacation, Holidays (Thanksgiving and Christmas)
  • Employee Assistance Program

Our prices are already low, but why not more! Generous Employee Discount

Job Responsibilities:

  • Enter customer orders into the system accurately and completely
  • Process payment to proper accounts
  • Responsible for security of cash and other legal tenders
  • Prepare daily deposits in accordance with Company policies and procedures
  • Answer incoming calls and respond to customer queries in a timely and courteous manner
  • Schedule deliveries that are convenient for the customers and comply with company procedures
  • Maintain all open orders and courteously communicate status with customers
  • Work daily reports according to Company requirements
  • Assist with showroom displays, tagging, and other tasks as needed to help maintain a customer-friendly showroom in keeping with the standards of Ashley Home Store Furniture
  • Assist Office Manager when needed

As a Retail Office Associate, you must:

  • Have a High School diploma or GED
  • Have strong business acumen and Excellent verbal and listening skills
  • Solid knowledge and computer literacy (Microsoft Outlook, Word, Excel, etc.)
  • Strong cash handling skills and Ability to calculate figures (discounts, interest, commission, percentages, area, etc.)
  • Strong interpersonal and human relations skills
  • Proven analytical and problem-solving skills
  • Ability to use sound judgment and decision making while effectively responding to common inquiries or complaints from customers or vendors
  • Be able to lift/ move up to 25 pounds, regularly
  • Being bilingual is a plus

Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#HPR25

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