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Customer Program Manager Jobs in Holyoke, MA (NOW HIRING)

Senior Program Analyst, EVMS

Windsor, CT · On-site

$115K - $116K/yr

... customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. The Senior Program Analyst is part of the Earned Value Management System (EVMS) team. You ...

Mgr, Customer Solutions

Windsor, CT · Remote

$100K - $130K/yr

... program performance. • Manages day-to-day client relationships and service delivery to ensure ... customer loyalty and retention. • Oversees the application of service standards, best practices ...

Sales incentives, contests, and proven customer programs. * Managers who are genuinely invested in your growth and career path. * Company provided training on batteries, route sales and safety * Full ...

Battery Marketer

Northampton, MA · On-site

$18/hr

Sales incentives, contests, and proven customer programs. * Managers who are genuinely invested in your growth and career path. * Company provided training on batteries, route sales and safety * Full ...

Manages all DC equipment and facilities maintenance programs. * Manages Grow Perform Succeed (GPS ... customers and patients each day across its approximately 8,500 stores throughout the U.S. and ...

Showing results 41-60

Customer Program Manager information

See Holyoke, MA salary details

$8

$53

$84

How much do customer program manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer program manager in Holyoke, MA is $53.45, according to ZipRecruiter salary data. Most workers in this role earn between $35.62 and $68.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Holyoke, MA are hiring for Customer Program Manager jobs?

Cities near Holyoke, MA with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Holyoke, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $111,177 per year, or $53.5 per hour.

Associate, Program Finance

L3Harris Technologies

Northampton, MA • On-site

$59K - $110K/yr

Full-time

Retirement

Posted 23 days ago


Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Associate, Program Finance

Job Code: 39041

Job Location: North Hampton, MA

Job Schedule: 9/80

Job Description:

The Program Finance Analyst position will be responsible for the financial management, review, and forecasting of assigned programs. They partner with program management and project teams to analyze and understand their financial position. The Analyst will prepare quarterly, monthly, and weekly financial reports, both internal and external as required, validate Actual cost reporting, support monthly closing activities, support establishment and maintenance of project baselines and forecasts, and be responsible for project setup and maintenance with the financial systems.

Essential Functions:

  • The Program Financial Analyst Intern assists the program team by analyzing and interpreting data to identify trends, cost/schedule risks, and opportunities that influence outcomes
  • Proactively work with Program Management and the project team in supporting the programs' financial performance and requirements
  • Learn and support Earned Value required docs on a monthly. Reports to include WADs, RAMs, WBS Dictionary, and Control Account Plan.
  • Create, review, and work with PMs on monthly variances.
  • Establish and manage Program Baselines in conjunction with the CAMs
  • Review and prepare monthly project billings to ensure customer invoices are accurate
  • Help identify, generate, and ensure the proper recording and documentation of any required correcting entries
  • Creating and maintaining projects within SAP financial systems, consistently in accordance with company procedure
  • Supports the maintenance of the financial forecasts: Estimates at Completion (EACs) and Latest Revised Estimates (LREs), working with the project team as needed to obtain inputs to meet deadlines
  • Support key performance indicators and elevate to CAM and Program Manager
  • Other special projects as directed by management such as reconciliations, cleanup of migrated or closed projects, etc.

Qualifications:

  • To be eligible, applicants must be pursuing a Bachelor's Degree in or have completed their Bachelor's degree within the last 12 months, regardless of age.

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $59,000.00 - $110,000.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including relocation stipend, 401(k), EAP, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Employment Type: Full-Time