Our Leadership Development Program starts where many Carvana leaders did, the Market Operations Customer Advocate role. Along with creating memorable experiences on the driveway or at our ...
Our Leadership Development Program starts where many Carvana leaders did, the Market Operations Customer Advocate role. Along with creating memorable experiences on the driveway or at our ...
Our Leadership Development Program starts where many Carvana leaders did, the Market Operations Customer Advocate role. Along with creating memorable experiences on the driveway or at our ...
New
Quick apply
Our Leadership Development Program starts where many Carvana leaders did, the Market Operations Customer Advocate role. Along with creating memorable experiences on the driveway or at our ...
New
Our Leadership Development Program starts where many Carvana leaders did, the Market Operations Customer Advocate role. Along with creating memorable experiences on the driveway or at our ...
New
Quick apply
Our Leadership Development Program starts where many Carvana leaders did, the Market Operations Customer Advocate role. Along with creating memorable experiences on the driveway or at our ...
New
Our Leadership Development Program starts where many Carvana leaders did, the Market Operations Customer Advocate role. Along with creating memorable experiences on the driveway or at our ...
New
Our Leadership Development Program starts where many Carvana leaders did, the Market Operations Customer Advocate role. Along with creating memorable experiences on the driveway or at our ...
New
Strategic Program Manager
Phoenix, AZ · On-site
Act as the primary customer advocate, building strong relationships to deliver high-quality ... Strong program management, risk management, and time management skills, with the ability to ...
Quick apply
Strategic Program Manager
Phoenix, AZ · On-site
Act as the primary customer advocate, building strong relationships to deliver high-quality ... Strong program management, risk management, and time management skills, with the ability to ...
Subcontract Program Manager
Scottsdale, AZ · On-site +1
$160K - $170K/yr
... customers' missions in cyber, RF, undersea, interstellar and everything in between. Duties and ... As a Subcontract Program Manager (SPM), primary responsibilities include: leading the Subcontract ...
Subcontract Program Manager
Scottsdale, AZ · On-site +1
$160K - $170K/yr
... customers' missions in cyber, RF, undersea, interstellar and everything in between. Duties and ... As a Subcontract Program Manager (SPM), primary responsibilities include: leading the Subcontract ...
... customers' missions in cyber, RF, undersea, interstellar and everything in between. Duties and ... As a Subcontract Program Manager (SPM), primary responsibilities include: leading the Subcontract ...
... customers' missions in cyber, RF, undersea, interstellar and everything in between. Duties and ... As a Subcontract Program Manager (SPM), primary responsibilities include: leading the Subcontract ...
Lead Program Manager
Phoenix, AZ · Hybrid
Prepare and deliver executive-level and customer-facing program reviews * Identify, assess, and manage program risks and opportunities through structured RAID processes Avionics Development Program ...
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Lead Program Manager
Phoenix, AZ · Hybrid
Prepare and deliver executive-level and customer-facing program reviews * Identify, assess, and manage program risks and opportunities through structured RAID processes Avionics Development Program ...
As a Principal Program Manager, you will be responsible for the performance of one or multiple ... Customer-facing, you will have great business acumen, making judicious decisions to achieve ...
As a Principal Program Manager, you will be responsible for the performance of one or multiple ... Customer-facing, you will have great business acumen, making judicious decisions to achieve ...
Principal Program Manager
Phoenix, AZ · On-site
As a Principal Program Manager, you will be responsible for the performance of one or multiple ... Customer-facing, you will have great business acumen, making judicious decisions to achieve ...
Principal Program Manager
Phoenix, AZ · On-site
As a Principal Program Manager, you will be responsible for the performance of one or multiple ... Customer-facing, you will have great business acumen, making judicious decisions to achieve ...
As a Principal Program Manager, you will be responsible for the performance of one or multiple ... Customer-facing, you will have great business acumen, making judicious decisions to achieve ...
As a Principal Program Manager, you will be responsible for the performance of one or multiple ... Customer-facing, you will have great business acumen, making judicious decisions to achieve ...
Principal Program Manager
Chandler, AZ · On-site
Serve as the primary customer interface to ensure program execution is aligned with customer ... Experience managing concurrent programs. * Strong communication skills and experience presenting to ...
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Principal Program Manager
Chandler, AZ · On-site
Serve as the primary customer interface to ensure program execution is aligned with customer ... Experience managing concurrent programs. * Strong communication skills and experience presenting to ...
Senior Program Manager
$112K - $113K/yr
Serve as the primary interface between government customers, subcontractors, executive leadership ... Manage program cost, schedule, technical performance, and risk using Earned Value Management (EVM ...
Senior Program Manager
$112K - $113K/yr
Serve as the primary interface between government customers, subcontractors, executive leadership ... Manage program cost, schedule, technical performance, and risk using Earned Value Management (EVM ...
Senior Program Manager
Chandler, AZ · On-site
$112K - $113K/yr
Serve as the primary interface between government customers, subcontractors, executive leadership ... Manage program cost, schedule, technical performance, and risk using Earned Value Management (EVM ...
Senior Program Manager
Chandler, AZ · On-site
$112K - $113K/yr
Serve as the primary interface between government customers, subcontractors, executive leadership ... Manage program cost, schedule, technical performance, and risk using Earned Value Management (EVM ...
Solutions Program Manager
Phoenix, AZ · On-site
Customer-focused behavior; helping approach, including listening skills, patience, respect, and ... managing large and complex enterprise projects and programs. Proficient with Microsoft Project ...
Posted today
Solutions Program Manager
Phoenix, AZ · On-site
Customer-focused behavior; helping approach, including listening skills, patience, respect, and ... managing large and complex enterprise projects and programs. Proficient with Microsoft Project ...
Posted today
Technical Program Manager
Chandler, AZ · On-site
$126K - $164K/yr
Technical Program Manager (TPM) About Us We're on a mission to turn ambitious ideas into impactful ... to our customers and stakeholders. What You'll Do * End-to-End Delivery: Lead the end-to-end ...
Technical Program Manager
Chandler, AZ · On-site
$126K - $164K/yr
Technical Program Manager (TPM) About Us We're on a mission to turn ambitious ideas into impactful ... to our customers and stakeholders. What You'll Do * End-to-End Delivery: Lead the end-to-end ...
Productivity Program Manager
$108K - $148K/yr
We design, build and service cutting-edge equipment that helps our customers manufacture display ... Ensure disciplined program management, governance, and accountability throughout implementation.
Productivity Program Manager
$108K - $148K/yr
We design, build and service cutting-edge equipment that helps our customers manufacture display ... Ensure disciplined program management, governance, and accountability throughout implementation.
Technical Program Manager
$127K - $164K/yr
Technical Program Manager (TPM) About Us We're on a mission to turn ambitious ideas into impactful ... customers and stakeholders. What You'll Do End-to-End Delivery: Lead the end-to-end delivery of ...
Technical Program Manager
$127K - $164K/yr
Technical Program Manager (TPM) About Us We're on a mission to turn ambitious ideas into impactful ... customers and stakeholders. What You'll Do End-to-End Delivery: Lead the end-to-end delivery of ...
Senior Program Manager
Goodyear, AZ · On-site
$135K - $160K/yr
Safety I Quality I Customer Obsession I Speed I Agility Role Overview As GTI scales production and ... To support our rapid growth, we are looking for a Senior Program Manager who will be responsible ...
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Senior Program Manager
Goodyear, AZ · On-site
$135K - $160K/yr
Safety I Quality I Customer Obsession I Speed I Agility Role Overview As GTI scales production and ... To support our rapid growth, we are looking for a Senior Program Manager who will be responsible ...
... Manager at Axon, you will lead the delivery of complex, enterprise-scale deployments for our ... You'll own programs end-to-end-partnering with customers, product, engineering, and delivery teams ...
... Manager at Axon, you will lead the delivery of complex, enterprise-scale deployments for our ... You'll own programs end-to-end-partnering with customers, product, engineering, and delivery teams ...
Customer Program Manager information
See Gilbert, AZ salary details
$8.87 - $15.78
1% of jobs
$15.78 - $22.68
5% of jobs
$22.68 - $29.59
9% of jobs
$35.63 is the 25th percentile. Wages below this are outliers.
$29.59 - $36.50
11% of jobs
$36.50 - $43.40
11% of jobs
$43.40 - $50.31
12% of jobs
The median wage is $50.92 / hr.
$50.31 - $57.22
18% of jobs
$63.55 is the 75th percentile. Wages above this are outliers.
$57.22 - $64.12
9% of jobs
$64.12 - $71.03
5% of jobs
$71.03 - $77.94
11% of jobs
$77.94 - $84.85
8% of jobs
$8
$53
$84
How much do customer program manager jobs pay per hour?
As of Jul 31, 2026, the average hourly pay for customer program manager in Gilbert, AZ is $53.92, according to ZipRecruiter salary data. Most workers in this role earn between $35.96 and $69.28 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?
To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.
What is the highest paying job in customer service?
The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.
What is the average salary for a programme manager?
The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.
How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?
Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.
What does a customer program manager do?
A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.
Is being a Customer Program Manager stressful?
Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.
What is a Customer Program Manager?
A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.
What is the difference between Customer Program Manager vs Customer Success Manager?
| Aspect | Customer Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing customer programs, initiatives, and project delivery | Ensuring customer satisfaction and retention |
| Responsibilities | Managing multiple projects, coordinating resources, implementing programs | Building relationships, onboarding, providing ongoing support |
| Required Skills | Project management, communication, strategic planning | Customer relationship management, communication, problem-solving |
| Work Environment | Cross-functional teams, project-based settings | Client-facing, account management |
The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.
What cities near Gilbert, AZ are hiring for Customer Program Manager jobs? Cities near Gilbert, AZ with the most Customer Program Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Carvana rating
6.9
Based on 277 frontline employees who took The Breakroom Quiz
166th of 729 rated retailers
Job description
Market Operations Leadership Development Program - New Graduate
Most jobs ask you to figure out your future before your first day. This one doesn't.
This is an 18 to 24 month leadership development program that leads to an operations leadership role in one of our last mile delivery locations, iconic car Vending Machines, or new car showrooms across the country.
Even better than that, every six months you'll apply what you've learned through mentorship and coursework to get certified in a different part of how Carvana actually operates.
About the Opportunity:
Our Leadership Development Program starts where many Carvana leaders did, the Market Operations Customer Advocate role. Along with creating memorable experiences on the driveway or at our state of the art Car Vending Machine, you'll also:
Who we're looking for
Benefits + Perks:We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
General qualifications and requirements
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.
Most jobs ask you to figure out your future before your first day. This one doesn't.
This is an 18 to 24 month leadership development program that leads to an operations leadership role in one of our last mile delivery locations, iconic car Vending Machines, or new car showrooms across the country.
Even better than that, every six months you'll apply what you've learned through mentorship and coursework to get certified in a different part of how Carvana actually operates.
About the Opportunity:
Our Leadership Development Program starts where many Carvana leaders did, the Market Operations Customer Advocate role. Along with creating memorable experiences on the driveway or at our state of the art Car Vending Machine, you'll also:
- Put our AI and products to work every day (we're a tech company that also sells cars), learning the systems that move a car from click to customer.
- Learn how a world-class fulfillment operation moves cars, haulers, and people from first to last mile, and build the skills to lead one.
- Drive our signature car hauler (the image of Carvana on the road that we designed ourselves) to deliver a curated experience that our customers will never forget.
- Get your hands on the whole operation, from the detail bay to the driveway, learning the work by doing it instead of reading about it.
- Learn and work at our unmistakable car Vending Machines.
- Develop leadership skills and credentials that will unlock career opportunities in driving fast-growth operations.
Who we're looking for
- You earned your Bachelor's degree in the last three years
- You're drawn to customer-obsessed operations that are tech-forward, fast-growing, and complex enough to never get boring.
- You're curious how a real company actually runs, end to end, not just the part in front of you.
- You want a program with a real finish line, one built to launch you into operations leadership.
Benefits + Perks:We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
- Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
- Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
- Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
- Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
General qualifications and requirements
- Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
- Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
- Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
- Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
- Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.
About Carvana
Sourced by ZipRecruiter
At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").
Industry
Automobile dealers
Company size
5,001 - 10,000 Employees
Headquarters location
Tempe, AZ, US
Year founded
2011