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Customer Program Manager Jobs in Everett, MA (NOW HIRING)

Technical Program Manager

Somerville, MA ยท On-site

$140K - $182K/yr

Engineering Program Manager / Technical Program Manager RISE Robotics is hiring an Engineering ... Translate customer and business requirements into structured engineering program plans with clear ...

Technical Program Manager

Somerville, MA

$140K - $182K/yr

Engineering Program Manager / Technical Program Manager RISE Robotics is hiring an Engineering ... Translate customer and business requirements into structured engineering program plans with clear ...

Technical Program Manager

Somerville, MA ยท On-site

$140K - $182K/yr

Engineering Program Manager / Technical Program Manager RISE Robotics is hiring an Engineering ... Translate customer and business requirements into structured engineering program plans with clear ...

Security Program Manager

Burlington, MA ยท On-site

$140K - $170K/yr

The SPM ensures a high level of customer satisfaction and drives services and license utilization ... management programs for application vulnerability testing. โ€ข Advise customers on how to best ...

Joining Formlabs as a Program Manager, Fulfillment is a high-impact opportunity to be the final ... You are the person who ensures the promise we make to our customers is kept. From resolving order ...

Sr Program Manager

Boston, MA ยท On-site

$129K - $207K/yr

Customer Care Defect Elimination is responsible for identifying and eliminating sources of customer ... As a Senior Program Manager, you will own a portfolio of customer improvement initiatives within a ...

Program Manager

Chelmsford, MA ยท On-site

$160K - $180K/yr

Program Manager The Program Manager plays a crucial role in driving the success of innovative ... Negotiate contracts and manage relationships with vendors and customers * Support the growth of the ...

The Program Manager role leads technical medical device programs. This role reports to the Vice ... Customer Focus: Provide professional, reliable, and prompt service to internal and external ...

Serve as the primary administrative point of contact for government and commercial customers ... Qualifications * 5+ years of Department of Defense (DoD) program management experience within a ...

Program Manager

Chelmsford, MA ยท On-site

$150K - $180K/yr

Serve as the primary administrative point of contact for government and commercial customers ... Qualifications * 5+ years of Department of Defense (DoD) program management experience within a ...

Program Manager - Medical Device

Beverly, MA ยท On-site

$120K - $140K/yr

Maintain alignment with clinicians, customers, internal teams, and FM key stakeholders through ... Understanding of program management best practices and entire product life cycle. * Travel to other ...

Program Manager

Natick, MA ยท On-site

$110K - $180K/yr

As a Program Manager, you will oversee the planning, development, and execution of projects to meet customer specifications and deadlines for space missions. This role requires experience in leading ...

Program Manager

Natick, MA ยท On-site

$110K - $180K/yr

As a Program Manager, you will oversee the planning, development, and execution of projects to meet customer specifications and deadlines for space missions. This role requires experience in leading ...

Showing results 21-40

Customer Program Manager information

See Everett, MA salary details

$9

$55

$87

How much do customer program manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer program manager in Everett, MA is $55.68, according to ZipRecruiter salary data. Most workers in this role earn between $37.12 and $71.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Everett, MA are hiring for Customer Program Manager jobs? Cities near Everett, MA with the most Customer Program Manager job openings:
Infographic showing various Customer Program Manager job openings in Everett, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $115,818 per year, or $55.7 per hour.

Customer-First Program Manager: Technical Accounts & Success

#twiceasnice Recruiting

Littleton, MA โ€ข On-site

$131K - $170K/yr

Full-time

Medical, Retirement

This job post hasย expired today.ย Applications are no longer accepted.


Job description

twiceasnice Recruiting seeks a Program Manager in Littleton, MA to oversee customer programs across the product lifecycle. You will liaise between customers and internal teams, ensuring successful execution and continuous improvement. The role requires a Bachelor's degree and 5+ years of relevant experience, with a strong focus on building relationships and managing operational processes. Attractive benefits include medical coverage, a 401k, and more. #J-18808-Ljbffr


#twiceasnice Recruiting logo

About #twiceasnice Recruiting

Sourced by ZipRecruiter

#twiceasnice Recruiting is a prominent company in the recruitment and staffing industry, based in Boston, MA, US. The company's services are designed to meet all employment needs of its clients, focusing on optimal fits between employers and prospective employees. Ever since its inception, #twiceasnice Recruiting has committed to the goal of providing high quality recruitment services at a swift pace. They have garnered significant acclaim for their innovative approaches and prompt services, leading them to be recognized as a leader in their field.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Boston, MA, US

Year founded

2017

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