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Customer Program Manager Jobs in Dripping Springs, TX

Office Depot

Program Manager

Austin, TX · On-site

$115K/yr

This role owns the connection between IT delivery, business objectives, and the customer journey ... Program Management * Drive medium to large IT programs, developing and maintaining project ...

Qualcomm

Program Manager

Austin, TX · On-site

Engineering Services Group, Engineering Services Group > Program Management General Summary ... or customer relationships; errors may require involvement beyond immediate work group to correct ...

ODP International

Program Manager

Austin, TX · Hybrid

This role owns the connection between IT delivery, business objectives, and the customer journey ... Program Management * Drive medium to large IT programs, developing and maintaining project ...

Office Depot

Program Manager

Austin, TX · Hybrid

This role owns the connection between IT delivery, business objectives, and the customer journey ... Program Management * Drive medium to large IT programs, developing and maintaining project ...

MasTec Inc

Program Manager

Austin, TX · On-site +1

Overview The Program Manager will be responsible for leadership, development, implementation and ... customers. Work Environment & Physical Requirements: • When visiting jobsites, the work ...

MasTec Inc

Program Manager

Austin, TX · On-site +1

Overview The Program Manager will be responsible for leadership, development, implementation and ... customers. Work Environment & Physical Requirements: • When visiting jobsites, the work ...

CEI Services

Program Manager

Austin, TX · On-site +1

Overview The Program Manager will be responsible for leadership, development, implementation and ... Work effectively with teams utilizing a customer centered approach. Excellent written, oral and ...

MasTec Inc

Program Manager

Austin, TX · On-site +1

Overview The Program Manager will be responsible for leadership, development, implementation and ... customers. Work Environment & Physical Requirements: • When visiting jobsites, the work ...

MasTec Inc

Program Manager

Austin, TX · On-site +1

Overview The Program Manager will be responsible for leadership, development, implementation and ... customers. Work Environment & Physical Requirements: • When visiting jobsites, the work ...

MasTec Inc

Program Manager

Austin, TX · On-site +1

Overview The Program Manager will be responsible for leadership, development, implementation and ... customers. Work Environment & Physical Requirements: • When visiting jobsites, the work ...

MasTec Inc

Program Manager

Austin, TX · On-site +1

Overview The Program Manager will be responsible for leadership, development, implementation and ... customers. Work Environment & Physical Requirements: • When visiting jobsites, the work ...

MasTec Inc

Program Manager

Austin, TX · On-site +1

Overview The Program Manager will be responsible for leadership, development, implementation and ... customers. Work Environment & Physical Requirements: • When visiting jobsites, the work ...

MasTec Inc

Program Manager

Austin, TX · On-site +1

Overview The Program Manager will be responsible for leadership, development, implementation and ... customers. Work Environment & Physical Requirements: • When visiting jobsites, the work ...

MasTec Inc

Program Manager

Austin, TX · On-site +1

Overview The Program Manager will be responsible for leadership, development, implementation and ... customers. Work Environment & Physical Requirements: • When visiting jobsites, the work ...

MasTec Inc

Program Manager

Austin, TX · On-site +1

Overview The Program Manager will be responsible for leadership, development, implementation and ... customers. Work Environment & Physical Requirements: • When visiting jobsites, the work ...

Incedo

Program Manager

Austin, TX · On-site

Our flexible career paths allow you to grow into a program manager, a technical architect or a ... Experience in market research, customer needs analysis, and competitive analysis. * Good ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Dripping Springs, TX

Customer Program Manager information

See Dripping Springs, TX salary details

$9

$57

$90

How much do customer program manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer program manager in Dripping Springs, TX is $57.40, according to ZipRecruiter salary data. Most workers in this role earn between $38.27 and $73.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Dripping Springs, TX are hiring for Customer Program Manager jobs? Cities near Dripping Springs, TX with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Dripping Springs, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $119,383 per year, or $57.4 per hour.

Program Manager

Office Depot

Austin, TX • On-site

$115K/yr

Full-time

Retirement

Posted 14 days ago

Office Depot rating

5.3

Company rating: 5.3 out of 10

Based on 349 frontline employees who took The Breakroom Quiz

549th of 732 rated retailers

Job description


This role is 4 days onsite (Monday - Thursday) at one of the below locations:
  • Boca Raton, FL 33496
  • Austin, TX 78729

The Program Manager will serve as lead program manager for enterprise-wide initiatives, driving critical programs that turn strategic goals into reality. This role owns the connection between IT delivery, business objectives, and the customer journey, requiring cross-functional coordination across departments and teams including Supply Chain, HR, Finance, B2B, and Omnichannel/Direct. The incumbent must be able to identify priorities, resolve blockers, and move programs forward on their own initiative without needing regular direction. Strong leadership, proven program management skills, and the ability to communicate effectively across all levels of the organization are required.
Primary Responsibilities:
  • Program Management
    • Drive medium to large IT programs, developing and maintaining project schedules, timelines, documentation, RAID tracking, and communication.
    • Establish an effective program structure and cadence that fosters collaboration, communication, and simplified reporting across multiple IT workstreams.
    • Communicate program goals, objectives, timelines, benefits, and scope clearly across all levels of the organization, including senior leadership.
  • Cross-Functional Coordination
    • Partner cross-functionally with product managers, IT teams, and business stakeholders across departments - including Supply Chain, HR, Finance, B2B, and Omnichannel - on requirements, interdependencies, program views, and risk assessments.
    • Facilitate collaboration between Directors/Product Managers, IT teams, and the business, serving as the connective point across departments and functions.
    • Track intra/inter-program dependencies, working with all teams to mitigate risks and issues.
  • Program Leadership
    • Operate independently with a solution-oriented approach - independently identifying blockers, driving resolution, and moving programs forward without needing regular direction.
    • Partner with PMO and business leadership to identify opportunities, prioritize work, and build and refine frameworks for program delivery.
  • Agile Delivery
    • Operate within an agile application development environment to ensure the work gets done on-schedule and within-budget.
    • Evaluate complex situations accurately, gather relevant data, and identify viable solutions that drive successful program outcomes.
  • Program Governance & Stakeholder Management
    • Builds strong working relationships across the organization; relates well to people at all levels.
    • Coordinates tasks across multiple projects and business teams in various locations and time zones.
    • Strong understanding of global cultures and ability to adapt communication style accordingly.
    • Ability to understand interdependencies across enterprise IT programs and how one initiative impacts another.

Education and Experience:
  • Bachelor's degree in Project Management; Business Management; IT; or a related field, or equivalent experience
  • 6 years of program/project management experience, with at least 3 years of experience managing medium to large IT application development or infrastructure programs, preferably for a major corporation or large enterprise.
  • Type of Experience:
    • Experience applying standard program/project management disciplines, including scope, schedule, cost, quality, risk, stakeholder, communications, and vendor management/procurement.
    • Experience leading IT initiatives using Agile, waterfall, and hybrid methodologies.
    • Proven experience partnering cross-functionally with product managers, IT teams, and business stakeholders across multiple departments and time zones.
    • Demonstrated ability to operate proactively and independently - identifying priorities and driving programs forward with minimal oversight.
    • Strong problem-solving, decision-making, and issue-resolution skills.
    • People management skills, with the ability to motivate teams and drive delivery against deadlines.
  • Special Certifications:
    • PMP (Project Management Professional) or an equivalent program/project management certification (e.g., PgMP, PRINCE2) required
    • CSM a plus
  • Technical Competencies & Information Systems:
    • Proficient in the Microsoft O365 suite of tools
    • Smartsheet Project Management Software
    • SharePoint
    • Jira, Confluence, and Power BI
    • Experience with software applications and tools related to project management, process automation, and system integrations.
  • Skills & Abilities:
    • Team-oriented mindset focused on delivering an exceptional customer experience.
    • Excellent communication and presentation abilities across all leadership levels, including executive audiences.
    • Builds strong working relationships across the organization; relates well to people at all levels.
    • Proactive, go-getter mindset with the ability to identify priorities, resolve blockers, and move initiatives forward independently, without needing regular direction.
    • Strong cross-functional coordination skills, working effectively across departments, teams, and time zones.
    • Organized, process-oriented, and effective problem solver with a holistic mindset.
    • Strong understanding of global cultures and ability to adapt communication style accordingly.
  • Personal Attributes & Other/Preferred:
    • Excellent English written and verbal communication skills
    • Self-starter and go-getter with strong decision-making skills and efficient, independent execution.
    • Comfortable operating with ambiguity and minimal direction, taking ownership of outcomes across departments.
    • Personable and presentable; able to represent the organization as a subject matter expert with strategic partners.
    • Flexible and willing to support change initiatives and shifting team needs across the enterprise.
    • Creative, resourceful thinker who finds practical paths forward when priorities or requirements shift.

About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.
Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.
Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
How to Apply: Click the "Apply Now" button and follow the instructions on each page. When you have completed the application, click the "Submit" button.

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About Office Depot

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The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Industry

Office supplies and stationery stores

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1986

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