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Customer Program Manager Jobs in Dallas, TX (NOW HIRING)

OSI Systems, Inc

Program Manager

Richardson, TX · On-site

$107K - $135K/yr

As a Program Manager, you will support and manage complex technical programs involving various ... This role will help strengthen program execution across customer communication, documentation ...

OSI Systems, Inc

Program Manager

Richardson, TX · On-site

$107K - $135K/yr

As a Program Manager, you will support and manage complex technical programs involving various ... This role will help strengthen program execution across customer communication, documentation ...

OSI Systems, Inc

Program Manager

Richardson, TX · On-site

$110K - $140K/yr

This role will help strengthen program execution across customer communication, documentation ... Develop, manage, track, and coordinate customer deliverables, including Contract Data Requirements ...

Marmon

Program Manager

Addison, TX · On-site

... with quality and customer objectives. Partnering closely with Product Management and cross ... The Program Manager also leads complex, business-critical initiatives, manages risks and ...

OSI Systems, Inc

Program Manager

Richardson, TX · On-site

$110K - $140K/yr

This role will help strengthen program execution across customer communication, documentation ... Develop, manage, track, and coordinate customer deliverables, including Contract Data Requirements ...

PACCAR Inc

Program Manager

Mckinney, TX · On-site

$125 - $150/hr

Program Manager Date: Aug 13, 2026 Location: McKinney, TX, US, 75069 Company: PACCAR Division ... Work closely with customers from concept to implementation on new or changing project requirements ...

Modular Power Solutions

Program Manager

Mckinney, TX · On-site

$125 - $150/hr

The role oversees program forecasting, customer relationship stewardship, and change order ... Manage multi-year forecast and track key account metrics Review, evaluate, and process change ...

Leonardo DRS

Program Manager

Dallas, TX · On-site

Act as a key interface with customers and internal stakeholders, driving alignment, resolving issues, and managing contract execution with clarity and urgency. * Build and manage program plans ...

OSI Systems, Inc

Program Manager

Richardson, TX · On-site

Conducts program reviews and prepares written reports for Management and / or customer on current status and actions necessary for the successful completion of a program * Assures adherence to all ...

Leonardo DRS

Program Manager

Dallas, TX · On-site

Act as a key interface with customers and internal stakeholders, driving alignment, resolving issues, and managing contract execution with clarity and urgency. * Build and manage program plans ...

Leonardo DRS

Program Manager

Dallas, TX · On-site

Provide interface, communication and coordination with internal and external customers on matters pertaining to existing contracts * Work closely with Engineering to manage a development program or a ...

Modular Power Solutions

Program Manager

Mckinney, TX · On-site

The role oversees program forecasting, customer relationship stewardship, and change order ... Manage multi-year forecast and track key account metrics * Review, evaluate, and process change ...

Leonardo DRS

Program Manager

Dallas, TX · On-site

$80 - $100/hr

Act as a key interface with customers and internal stakeholders, driving alignment, resolving issues, and managing contract execution with clarity and urgency. * Build and manage program plans ...

Leonardo DRS

Program Manager

Dallas, TX · On-site

Provide interface, communication and coordination with internal and external customers on matters pertaining to existing contracts * Work closely with Engineering to manage a development program or a ...

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Customer Program Manager information

See Dallas, TX salary details

$8

$53

$84

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Dallas, TX is $53.73, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $69.04 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Dallas, TX are hiring for Customer Program Manager jobs?

Cities near Dallas, TX with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $111,274 per year, or $53.5 per hour.

Program Manager

OSI Systems, Inc

Richardson, TX • On-site

$107K - $135K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted yesterday

Job description

Overview
Continental Electronics Corporation is a leading provider of RF technologies and innovative solutions with 80 years of proven performance. CEC has experienced significant recent growth and has established itself as the go-to supplier for a diversified product line supporting a wide spectrum of markets from commercial products, military customers, to space research laboratories.
As a Program Manager, you will support and manage complex technical programs involving various stakeholders. This role will help strengthen program execution across customer communication, documentation, meetings, subcontractor coordination, and customer expectations.
The ideal candidate is a passionate, forward-thinking individual who is eager to make a tangible impact and be part of something truly remarkable. This position requires strong communication skills, the ability to work across Integrated Product Teams and ability to influence collaboration to drive results throughout the program lifecycle: Pursuit (proposals), Design (development), and Production (sustainment).
Responsibilities
  • Supports the establishment of a program organization that effectively addresses customer requirements and incorporates the necessary internal and external sub-organizations
  • Serve as a communication bridge between CEC, customers, subcontractors, and internal program teams
  • Cultivates customer relationships to develop further opportunities within the customer community
  • Utilize expert communication skills to direct resources effectively, report on technical issues, as well as write and review technical documents
  • Assist in the development of winning proposals as well as managing contracts emanating from same
  • Conduct program reviews and prepare written reports for management and/or customer on status and actions necessary for the successful completion of a program
  • Participate in the negotiation of contracts, contract changes, specifications, operating budgets, schedule milestones, and key terms and conditions
  • Represent the company in technical and overall management matters with customers; assist in resolution of concerns from the customer; travel to customer facilities as required
  • Collaborate with Product Engineering, Manufacturing, and support group managers regarding their responsibilities and involvement on programs
  • Support coordination with stakeholders, including customers, subcontractors, and partners, to ensure clear understanding of requirements, expectations, schedules, and deliverables
  • Report any quality problems or defects for corrective action to be implemented and to avoid problem recurrence
  • Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork
  • Demonstrate behavior consistent with the company's Code of Ethics and Conduct
  • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
  • Duties may be modified or assigned at any time to meet the needs of the business

Qualifications
  • Bachelor's degree in business, finance, project management, engineering or related field
  • 5 years of experience in Program Management, engineering coordination, manufacturing programs, defense programs, or other complex technical environments
  • Ability to support technical teams through changing requirements, shifting priorities, customer-driven actions, and fast-paced program demands
  • Experience managing program teams and working with and building relationships with all levels of management and staff within an organization
  • Managing contracts and subcontracts with various types and complexities, including military and government contracts
  • Prior proposal support experience to include supporting responses to RFPs or RFIs as well as participating in cost estimating
  • Demonstrates ability to deal effectively with all levels of management and customers, including government representatives
  • Excellent people skills, with experience leading and collaborating in a multi-disciplinary, diverse, and dynamic team environment
  • Proven ability to organize, coordinate, and complete a manufacturing, development, or engineering program
  • Selected candidates must be able to obtain and maintain a Secret security clearance issued by the U.S. Government throughout the course of their employment.

Desired Qualifications
  • PMP certification
  • Proficiency in data and program management tools such as Jira and Microsoft Project

Please review our benefits here: Life at OSI
The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.
Pay may range from $107,000 to $135,000 annually.
Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.
NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
Equal Opportunity Employer - Disability and Veteran
Know Your Rights
Poster Link:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

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