ZipRecruiter

Log In

1

Customer Program Manager Jobs in Dallas, TX (NOW HIRING)

Albers Aerospace

Program Manager

Mckinney, TX · On-site

Government customers and Tier 1 prime contractors-supporting integrated, cross-functional teams from program award through completion. The Program Manager is responsible for full program lifecycle ...

CGI Inc.

Program Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Program Manager Category: Project Management Main location: United States, Texas, Dallas Position ... Coordinate activities across Product, Engineering, Data, Marketing, Customer Experience, Finance ...

THOMSON REUTERS

Program Manager

Frisco, TX · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a highly organized and experienced Project and Program Manager to lead both ... Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and ...

GKN Aerospace Careers

Program Manager

Westlake, TX · On-site

Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...

Western Alliance Bank

Program Manager

Dallas, TX

  • Medical

  • Dental

  • Retirement

Job Title: Program Manager Location: Block 23 What you'll do: As a Program Manager in the ... Advanced influencing skills and ability to gain buy-in across multiple customers/stakeholders.

GKN Aerospace

Program Manager

Westlake, TX · On-site

Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...

OSI Systems, Inc

Program Manager

Richardson, TX · On-site

$107K - $135K/yr

  • Medical

  • Life

  • Retirement

  • PTO

As a Program Manager, you will support and manage complex technical programs involving various ... This role will help strengthen program execution across customer communication, documentation ...

Omnicom

Program Manager

Addison, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Program Manager at LeapPoint, you will have the opportunity for: Client Relationship ... Omnicom Precision Marketing delivers precisely targeted and meaningful customer experiences at ...

OSI Systems, Inc

Program Manager

Richardson, TX · On-site

$107K - $135K/yr

  • Medical

  • Life

  • Retirement

  • PTO

As a Program Manager, you will support and manage complex technical programs involving various ... This role will help strengthen program execution across customer communication, documentation ...

Marmon

Program Manager

Addison, TX

... with quality and customer objectives. Partnering closely with Product Management and cross ... The Program Manager also leads complex, business-critical initiatives, manages risks and ...

Shermco Industries, Inc.

Program Manager

Irving, TX · On-site +1

We work closely with our customers to provide unique engineering solutions not offered by traditional consulting or field-service firms. Program Managers on the Shermco teammust be confident, self ...

Leonardo DRS

Program Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Act as a key interface with customers and internal stakeholders, driving alignment, resolving issues, and managing contract execution with clarity and urgency. * Build and manage program plans ...

OSI Systems, Inc

Program Manager

Richardson, TX · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Conducts program reviews and prepares written reports for Management and / or customer on current status and actions necessary for the successful completion of a program * Assures adherence to all ...

Modular Power Solutions

Program Manager

Mckinney, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role oversees program forecasting, customer relationship stewardship, and change order ... Manage multi-year forecast and track key account metrics * Review, evaluate, and process change ...

Modular Power Solutions

Program Manager

Mckinney, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role oversees program forecasting, customer relationship stewardship, and change order ... Manage multi-year forecast and track key account metrics * Review, evaluate, and process change ...

Leonardo DRS

Program Manager

Dallas, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Act as a key interface with customers and internal stakeholders, driving alignment, resolving issues, and managing contract execution with clarity and urgency. * Build and manage program plans ...

Modular Power Solutions

Program Manager

Lewisville, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role oversees program forecasting, customer relationship stewardship, and change order ... Manage multi-year forecast and track key account metrics * Review, evaluate, and process change ...

Modular Power Solutions

Program Manager

Mckinney, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role oversees program forecasting, customer relationship stewardship, and change order ... Manage multi-year forecast and track key account metrics * Review, evaluate, and process change ...

Modular Power Solutions

Program Manager

Lewisville, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role oversees program forecasting, customer relationship stewardship, and change order ... Manage multi-year forecast and track key account metrics * Review, evaluate, and process change ...

Modular Power Solutions

Program Manager

Lewisville, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role oversees program forecasting, customer relationship stewardship, and change order ... Manage multi-year forecast and track key account metrics * Review, evaluate, and process change ...

previous pagenext page

Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Dallas, TX

Customer Program Manager information

See Dallas, TX salary details

$8

$53

$84

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Dallas, TX is $53.50, according to ZipRecruiter salary data. Most workers in this role earn between $35.67 and $68.70 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Dallas, TX are hiring for Customer Program Manager jobs?

Cities near Dallas, TX with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $111,748 per year, or $53.7 per hour.

Program Manager

Albers Aerospace

Mckinney, TX • On-site

Full-time

Re-posted 9 days ago

Job description

Our core competencies include systems engineering, program management, logistics, production support, aircraft maintenance, and aviation/aerospace services. We were founded in 2015 and since our establishment, we have been attracting the best talent in our fields of interest enabling us to provide cutting-edge solutions and support to our warfighters. We understand and provide expert consultation on weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs. We know defense and we know aircraft systems.
Albers Aerospace is seeking experienced Program Managers to support growth across multiple contract programs and business areas. This role is central to how Albers delivers on commitments to U.S. Government customers and Tier 1 prime contractors-supporting integrated, cross-functional teams from program award through completion.
The Program Manager is responsible for full program lifecycle execution, including scope, schedule, cost, risk, and customer engagement, while ensuring deliverables meet quality, contractual, and regulatory requirements. This role serves as a key customer interface across government and industry stakeholders and may also support business development activities, including identifying and capturing new opportunities.
The ideal candidate brings a balance of structured program discipline and practical, hands-on execution. They are comfortable operating in a fast-moving environment where clarity, accountability, and adaptability are all essential. Compliance, speed, and operational excellence are expected to work together to support mission outcomes.
Essential Job Duties:
Business Development Support
Support and/or lead capture and proposal activities, including technical approach, management plans, past performance, and basis-of-estimate inputs. Maintain awareness of customer priorities, acquisition strategies, and program roadmaps to help position Albers for follow-on and new work.
Program Execution
Own end-to-end program execution from award through closeout, including management of scope, schedule, cost, and contract deliverables (CDRLs). Maintain program management artifacts such as PMPs, IMS, EACs, and customer/internal reporting.
Integrated Team Leadership
Lead Integrated Product Teams (IPTs) across engineering, operations, supply chain, quality, and contracts. Foster alignment, accountability, and consistent execution across multi-site teams.
Customer Interface
Serve as a primary point of contact for U.S. Government customers, contracting officers, CORs, and prime contractor program offices. Prepare and deliver program reviews, status updates, and corrective action plans with clarity and transparency.
Risk, Budget & Compliance
Develop and maintain program risk registers, mitigation plans, and corrective actions. Manage program financial performance, including variance analysis and EVMS reporting where applicable. Ensure compliance with FAR, DFARS, ITAR, and contract requirements throughout program execution.
Required Qualifications:
  • Bachelor's degree in Engineering, Business Administration, Project Management, or related field
  • Minimum 7 years of progressive program management experience on U.S. Government defense contracts
  • Experience managing programs from award through completion, including SOWs, CDRLs, and customer deliverables
  • Demonstrated ability to lead cross-functional Integrated Product Teams (IPTs)
  • Working knowledge of FAR, DFARS, and U.S. Government acquisition processes
  • Experience managing program budgets, cost reporting, and EACs
  • Ability to develop and maintain risk registers and mitigation plans
  • Experience supporting proposal development and capture activities
  • Ability to obtain and maintain a U.S. Government Security Clearance

Preferred Qualifications:
  • Master's degree (MBA, MS Engineering, Systems Management, or related field)
  • PMP certification or DAU Program Management Level III certification
  • 10+ years of experience managing DoD programs across multiple contract types
  • Experience with Cost-Plus and Firm-Fixed-Price contracts
  • Background in aerospace manufacturing, aircraft modification, munitions integration, or ISR systems
  • Experience working with DCMA, DCAA, and contracting officers
  • Familiarity with EVMS, IPMDAR reporting, and audit processes
  • Experience supporting ACAT programs or major defense acquisition efforts
  • Active DoD Secret or Top Secret clearance

LEADERSHIP COMPETENCIES & CULTURAL FIT
Albers Aerospace is a growing organization focused on delivering mission-critical capabilities efficiently and effectively. Program Managers who thrive here typically demonstrate the following:
  • Mission Alignment - Keeps end-user impact central to program decisions and execution.
  • Builder's Mindset - Comfortable developing processes, structure, and team rhythms in a growing organization.
  • Balanced Execution - Ensures compliance requirements are met while maintaining operational efficiency and pace.
  • Customer Partnership - Builds trusted relationships through reliability, communication, and consistent delivery.
  • Adaptability - Works effectively across multiple program types and technical domains, adjusting approach as needed.
  • Accountability - Takes ownership of outcomes, identifies issues early, and works toward practical solutions.
  • Collaboration - Works effectively across engineering, operations, contracts, supply chain, and finance to support program success.

WHY THIS ROLE
This role offers the opportunity to manage meaningful, mission-critical programs within a growing defense organization. Program Managers are trusted with real responsibility, customer engagement, and the ability to directly influence program outcomes.
  • Contribute to programs supporting U.S. warfighter capabilities across multiple domains, including munitions, aircraft, ISR, and advanced technologies
  • Join a company in a growth phase where program management practices and structures continue to evolve
  • Competitive compensation aligned to experience, including performance-based incentives tied to program and organizational outcomes
  • Work in a mission-driven environment that values execution, clarity, and continuous improvement
  • Exposure to a diverse portfolio of technical programs with varying scope and complexity

Albers Aerospace, LLC|CAGE: 1FAG2|www.albers.aero
Albers Aerospace is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status. U.S. Citizenship required. This position may require access to information subject to U.S. export control laws including ITAR and EAR.

Apply