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Customer Program Manager Jobs in Dallas, TX (NOW HIRING)

Program Manager

Mckinney, TX · On-site

$125 - $150/hr

S. Government customers and Tier 1 prime contractors--supporting integrated, cross-functional teams from program award through completion. The Program Manager is responsible for full program ...

Government customers and Tier 1 prime contractors-supporting integrated, cross-functional teams from program award through completion. The Program Manager is responsible for full program lifecycle ...

Program Manager

Farmers Branch, TX · On-site

$100 - $125/hr

Customer retention * Training and development * Business management tools * Consumer promotions * Loyalty and rewards programs * Manufacturer programs Measurement & Accountability * Establish KPIs ...

New

Customer retention * Training and development * Business management tools * Consumer promotions * Loyalty and rewards programs * Manufacturer programs Measurement & Accountability * Establish KPIs ...

Customer retention * Training and development * Business management tools * Consumer promotions * Loyalty and rewards programs * Manufacturer programs Measurement & Accountability * Establish KPIs ...

As a Program Manager, you will manage and oversee all aspects of a customer program to ensure all projects are completed on-time and within budget. Each program will have multiple concurrent projects ...

Posted today

As a Program Manager, you will manage and oversee all aspects of a customer program to ensure all projects are completed on-time and within budget. Each program will have multiple concurrent projects ...

They will also act as the primary interface to the external Program Manager and support them as required in customer meetings and communications. This Manager is expected to oversee the direct ...

Program Manager

Arlington, TX · On-site

$100 - $125/hr

This position manages all customer communication pertaining to product information, inquiries ... The Program Manager reports directly to the Plant Manager and is responsible for the successful ...

We are seeking a highly organized and experienced Project and Program Manager to lead both ... Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and ...

Program Manager

Arlington, TX · On-site

$150 - $200/hr

You will be responsible for managing program cost, schedule, technical performance, and customer satisfaction from program kickoff through delivery. In this role, you will develop and maintain ...

Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...

Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...

Job Title: Program Manager Location: Block 23 What you'll do: As a Program Manager in the ... Advanced influencing skills and ability to gain buy-in across multiple customers/stakeholders.

Program Manager

Dallas, TX · Remote

$137K - $172K/yr

The ability to quickly build trust and establish strong relationships with customers is a must. * This role will focus on managing the delivery of large scale/multi-streams implementation programs ...

Program Manager

Coppell, TX · On-site

$137K - $172K/yr

The ability to quickly build trust and establish strong relationships with customers is a must. * This role will focus on managing the delivery of large scale/multi-streams implementation programs ...

Showing results 21-40

Customer Program Manager information

See Dallas, TX salary details

$8

$53

$84

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Dallas, TX is $53.73, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $69.04 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Dallas, TX are hiring for Customer Program Manager jobs?

Cities near Dallas, TX with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $111,274 per year, or $53.5 per hour.

Program Manager

Albers Aerospace

Mckinney, TX • On-site

$125 - $150/hr

Other

Re-posted 28 days ago


Job description

Program Manager

Albers Aerospace McKinney, Texas, United States

About this position

Our core competencies include systems engineering, program management, logistics, production support, aircraft maintenance, and aviation/aerospace services. We were founded in 2015 and since our establishment, we have been attracting the best talent in our fields of interest enabling us to provide cutting-edge solutions and support to our warfighters. We understand and provide expert consultation on weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs. We know defense and we know aircraft systems.

Albers Aerospace is seeking experienced Program Managers to support growth across multiple contract programs and business areas. This role is central to how Albers delivers on commitments to U.S. Government customers and Tier 1 prime contractors—supporting integrated, cross-functional teams from program award through completion.

The Program Manager is responsible for full program lifecycle execution, including scope, schedule, cost, risk, and customer engagement, while ensuring deliverables meet quality, contractual, and regulatory requirements. This role serves as a key customer interface across government and industry stakeholders and may also support business development activities, including identifying and capturing new opportunities.

The ideal candidate brings a balance of structured program discipline and practical, hands-on execution. They are comfortable operating in a fast-moving environment where clarity, accountability, and adaptability are all essential. Compliance, speed, and operational excellence are expected to work together to support mission outcomes.

Essential Job Functions:
  • Support and/or lead capture and proposal activities, including technical approaches, management plans, past performance, and Basis of Estimate (BOE) inputs.
  • Monitor customer priorities, acquisition strategies, and program roadmaps to identify and position Albers for follow-on and new business opportunities.
  • Lead end-to-end program execution from contract award through closeout, managing scope, schedule, cost, and contract deliverables, including CDRLs.
  • Develop and maintain program management artifacts, including Program Management Plans (PMPs), Integrated Master Schedules (IMS), Estimates at Completion (EACs), and customer/internal reporting.
  • Lead Integrated Product Teams (IPTs) across Engineering, Operations, Supply Chain, Quality, Contracts, and other functional areas.
  • Drive cross-functional alignment, accountability, and consistent execution across multi-site teams.
  • Serve as a primary point of contact for U.S. Government customers, Contracting Officers, Contracting Officer’s Representatives (CORs), and prime contractor program offices.
  • Prepare and deliver program reviews, status updates, performance reports, and corrective action plans.
  • Maintain clear, proactive, and transparent communication with customers and internal stakeholders.
  • Develop and maintain program risk registers, mitigation plans, and corrective actions.
  • Monitor program financial performance, including budget, forecasts, cost variances, and EVMS reporting, where applicable.
  • Ensure compliance with FAR, DFARS, ITAR, and applicable contract requirements throughout program execution.
Note:

The duties and responsibilities described on this document are not necessarily a comprehensive list and additional tasks may be assigned to the employee from time to time; and the scope of the job may change as necessitated by business demands.

Required Qualifications:
  • Bachelor’s Degree in Engineering, Business Administration, Project Management or related field.
  • Minimum of 7 years of progressive program management experience on US Government defense contracts
  • Experience managing programs from award through completion, including SOWs, CDRLs, and customer deliverables
  • Demonstrated ability to lead cross-functional integrated product teams (IPTs)
  • Working knowledge of FAR, DFARS, and US Government acquisition processes
  • Experience managing program budgets, cost reporting and EACs
  • Ability to develop and maintain risk registers and mitigations plans
  • Experience supporting proposals development and capture activities
  • Ability obtain and maintain US Government Security Clearance
  • Must be a US Citizen
Preferred Qualifications:
  • Master’s degree (MBA, MS Engineering, Systems Management, or related field)
  • PMP certification or DAU Program Management Level III certification
  • 10+ years of experience managing DoD programs across multiple contract types
  • Experience with Cost-Plus and Firm-Fixed-Price contracts
  • Background in aerospace manufacturing, aircraft modification, munitions integration, or ISR systems
  • Experience working with DCMA, DCAA, and contracting officers
  • Familiarity with EVMS, IPMDAR reporting, and audit processes
  • Experience supporting ACAT programs or major defense acquisition efforts
  • Active DoD Secret or Top-Secret clearance
WHY THIS ROLE

This role offers the opportunity to manage meaningful, mission-critical programs within a growing defense organization. Program Managers are trusted with real responsibility, customer engagement, and the ability to directly influence program outcomes.

  • Contribute to programs supporting U.S. warfighter capabilities across multiple domains, including munitions, aircraft, ISR, and advanced technologies
  • Join a company in a growth phase where program management practices and structures continue to evolve
  • Competitive compensation aligned to experience, including performance-based incentives tied to program and organizational outcomes
  • Work in a mission-driven environment that values execution, clarity, and continuous improvement
  • Exposure to a diverse portfolio of technical programs with varying scope and complexity

Albers Aerospace, LLC | CAGE: 1FAG2 | www.albers.aero

Albers Aerospace is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status. U.S. Citizenship required. This position may require access to information subject to U.S. export control laws including ITAR and EAR.

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