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Customer Program Manager Jobs in Chicago, IL (NOW HIRING)

Nemera

Program Manager

Buffalo Grove, IL · On-site

Provides technical knowledge to customer in support of Sales team. * Leads cross functional teams in the development and introduction of new programs into the lean manufacturing environment.

NextRow Digital

Program Manager

Chicago, IL · On-site

The Program Manager will be responsible for the full lifecycle management of a large, highly ... customer expectations and are within project scope. Establishes procedures for scope control by ...

NextRow Digital

Program Manager

Chicago, IL · On-site

The Program Manager will be responsible for the full lifecycle management of a large, highly ... Ensure deliverables/objectives are based on customer expectations and are within project scope.

CGI Inc.

Program Manager

Chicago, IL · On-site

Also, at least one core technology domain - web, mobile, CRM, middleware, cloud, or enterprise ... Program Management * Waterfall Model * Scrum Master What you can expect from us: Together, as ...

VML

Program Manager

Chicago, IL · On-site

Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer ... Our Program Managers are adept at understanding both the big picture and the granular details ...

Russell Tobin

Senior Program Manager

Mundelein, IL · Hybrid

$118K - $118K/yr

Sr. Program Manager (Data focused) San Francisco, CA - Hybrid 3-months Contract role Note ... Experience in customer-focused or consumer-facing industries such as DoorDash, Stripe, Homestay ...

New

CDW

SR Program Manager

Vernon Hills, IL · On-site

$113K - $113K/yr

Coworkers who genuinely believe in supporting our customers and one another. We collectively forge ... The Senior Program Manager leads the planning, coordination, and execution of complex programs in ...

Independencepetgroup

Program Manager, Senior

Chicago, IL · On-site +1

$119K - $120K/yr

The Sr Program Manager will play a critical role in advancing a future-ready insurance platform and operating model that strengthens operational efficiency, scalability, and the customer experience.

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Customer Program Manager information

See Chicago, IL salary details

$9

$55

$87

How much do customer program manager jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer program manager in Chicago, IL is $55.75, according to ZipRecruiter salary data. Most workers in this role earn between $37.16 and $71.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What job makes $10,000 a month without a degree?

A Customer Program Manager can potentially earn $10,000 or more per month through experience, strong project management skills, and industry knowledge. High-level roles in this field often require excellent communication, organizational abilities, and familiarity with customer relationship management (CRM) tools, but they do not always require a formal degree.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What jobs pay $2000 a day?

High-paying roles such as senior executive positions, specialized consultants, and certain project managers can earn $2000 or more per day, especially in industries like finance, law, or technology. These roles typically require extensive experience, advanced skills, and often involve project-based or contract work with high compensation rates.

Is a TPM role stressful?

A Technical Program Manager (TPM) role can be stressful due to managing multiple projects, tight deadlines, and coordinating cross-functional teams. Success often depends on strong organizational skills, communication, and the ability to handle high-pressure situations.

What is a customer program manager?

A customer program manager is responsible for overseeing customer-focused projects and programs to ensure client satisfaction and successful delivery. They coordinate cross-functional teams, manage timelines, and communicate with clients to meet their needs, often using project management tools like MS Project or Jira. Strong communication, organizational skills, and industry knowledge are essential for this role.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Chicago, IL are hiring for Customer Program Manager jobs? Cities near Chicago, IL with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Chicago, IL as of June 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $115,964 per year, or $55.8 per hour.

Program Manager

Nemera

Buffalo Grove, IL • On-site

Full-time

Posted 22 days ago

Job description

Company Description
With sales of €500m and 2,800 employees worldwide, Nemera is one of the leading global manufacturers of complex drug delivery systems for the pharmaceutical industry, offering to patients a broad product portfolio which includes inhalation devices, injection devices, nasal and dermal pumps and ophthalmic delivery devices. Nemera has built very long lasting, strong relationships with the leading global pharmaceutical companies globally by providing high quality development, industrialization and manufacturing services. Nemera develops and manufactures its own IP product platforms but also offers also fully custom developments and contract manufacturing.
Nemera's manufacturing sites are located in the US, France, Germany, Brazil and Poland. The headquarters and Innovation Center for early device design and development are located in France (Lyon).
We have big ambitions at Nemera! We are growing our franchises and strengthening our capabilities.
Job Description
Position Purpose: Program Manager provides successful new and existing product introduction through effective utilization of communication, project coordination and people management skills
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
  • Utilizes technical experience to validate product tooling and automation design approach.
  • Maintains strong interaction with manufacturing environment to support products and equipment design modifications on existing business.
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
  • Directs project teams as the main point of contact for suppliers and customers.
  • Manages daily operational aspects of a project, including identification of resources needed and assigning individual responsibilities.
  • Reviews deliverables prepared by team before passing to client.
  • Effectively applies current methodology and enforces project standards by complying with project guidelines and company standards.
  • Partners with the Quality department to prepare for engagement reviews and quality assurance procedures.
  • Manages project budget, analyzes project profitability, revenue, margins, bill rates and utilization.
  • Identifies business development and "add-on" sales opportunities as they relate to a specific project.
  • Holds regular status meetings with project team and communicates relevant project information to management.
  • Provides technical knowledge to customer in support of Sales team.
  • Leads cross functional teams in the development and introduction of new programs into the lean manufacturing environment.
  • Estimates or revises costs on existing or new molding/assembly programs and directs modifications and changes to existing molds from customer revisions.
  • Works with the engineering team to acquire equipment prices for new or revised programs.
  • Communicates effectively with clients to identify needs and evaluate alternative business solutions.
  • Adheres to company safety policies.
  • Other duties as assigned

POSITION REQUIREMENTS:
  • Bachelor's degree in Engineering or related field
  • 5 years' experience in Project Management
  • Understanding and experience with automation in manufacturing industry strongly preferred
  • Understanding of lean and continuous improvement practices
  • Understanding of injection molding, tooling, materials, processing, etc.

PREFERRED KNOWLEDGE/SKILLS:
  • Clear and well organized oral and written communication
  • Be able to motivate others to a common goal
  • Strong computer skills, including Microsoft Office applications

WORK ENVIRONMENT:
  • Works in an office and clean manufacturing environment that may include moderate noise levels and required appropriate PPE and cleanroom apparel
  • Some travel required

ADDITIONAL NOTES
This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and may be revised at any time by the Company.
Qualifications
POSITION REQUIREMENTS:
  • Bachelor's degree in Engineering or related field
  • 5 years' experience in Project Management
  • Understanding and experience with Automation in manufacturing industry strongly preferred
  • Understanding of lean and continuous improvement practices
  • Understanding of injection molding, tooling, materials, processing, etc.

PREFERRED KNOWLEDGE/SKILLS:
  • Clear and well organized oral and written communication
  • Be able to motivate others to a common goal
  • Strong computer skills, including Microsoft Office applications

Additional Information
Why Join Nemera?
At Nemera, we prioritize patients when creating drug delivery devices, understanding that accurate dosing and ergonomics are crucial for treatment adherence. Joining Nemera means becoming part of a team that enjoys working together and consistently delivers on its commitments. We take pride in our work because it improves patients' lives.
We look forward to receiving your application (resume submitted in English is appreciated). We offer varied jobs job in an international group, if you want to discover more about Nemera, please look at our website www.nemera.net
Know someone at Nemera? We have a Referral Program so, be sure to have them submit you as a referral prior to applying for this position!
POSITION RANGE: $115,000 - $130,000 Salaried(This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.)
For US Benefits, CLICK HERE.
Nemera is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected class indication. This company is required by federal law to hire only persons who can establish they are eligible to work in the United States.
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