ZipRecruiter

Log In

1

Customer Program Manager Jobs in Canton, GA (NOW HIRING)

Parsons Corporation

Program Manager

Sandy Springs, GA · On-site

Manage on-site activities for small programs/projects, tasks or subtasks of a larger project ... We work in collaborative teams, both within the company and with our partners and customers, to ...

Parsons

Program Manager

Sandy Springs, GA

Manage on-site activities for small programs/projects, tasks or subtasks of a larger project ... We work in collaborative teams, both within the company and with our partners and customers, to ...

LexisNexis

Program Manager

Alpharetta, GA · On-site

$115K - $192K/yr

Within our Insurance vertical, we provide customers with solutions and decision tools that combine ... About the Role As a Program Manager, you will lead large, complex programs across multiple ...

RELX

Program Manager

Alpharetta, GA

$115K - $192K/yr

Within our Insurance vertical, we provide customers with solutions and decision tools that combine ... About the Role As a Program Manager, you will lead large, complex programs across multiple ...

RELX Group plc

Program Manager

Alpharetta, GA · On-site

$115K - $192K/yr

Within our Insurance vertical, we provide customers with solutions and decision tools that combine ... About the Role As a Program Manager, you will lead large, complex programs across multiple ...

The Coca-Cola Company

Program Manager

Atlanta, GA · On-site

Program Manager The Coca-Cola Company is evolving into a more digital-first, data-driven enterprise ... Consumer & Customer Operations, Platform & Product Operations, AdTech Operations, PACS Digital ...

Coca-Cola

Program Manager

Atlanta, GA

... Consumer & Customer Operations, Platform & Product Operations, AdTech Operations, PACS Digital ... Proven experience leading large-scale portfolios, transformation programs, or PMO organizations ...

Aptino

Cloud Program Manager

Atlanta, GA · On-site

We are seeking an experienced Cloud Program Manager to lead complex cloud transformation initiatives for large enterprise and public sector customers. The ideal candidate will have a strong ...

New

Cityview Helicopter Tours

Program Manager

Atlanta, GA · On-site

You will be interacting with our customers most of the time. If you do not like talking to people, if you find quick problem solving frustrating, and if you can't think on your feet, then this job is ...

Reserv

Cybersecurity Program Manager

Atlanta, GA · On-site

$124K - $151K/yr

The Cybersecurity Program Manager is a hands-on technical role focused on overseeing and ... Deliver customer confidence and trust initiatives, including operationalizing efficiency in the ...

Reserv, Inc.

Cybersecurity Program Manager

Atlanta, GA · On-site +1

$124K - $151K/yr

The Cybersecurity Program Manager is a hands-on technical role focused on overseeing and ... Deliver customer confidence and trust initiatives, including operationalizing efficiency in the ...

Finastra

Senior Program Manager

Atlanta, GA · Hybrid

$111K - $112K/yr

Serve as a primary interface with sponsors, stakeholders, customers, and delivery teams to define ... Extensive project or program management experience. * Proven experience leading technical and non ...

4pconsultinginc

IT Program Manager

Atlanta, GA · On-site

$111K - $112K/yr

Open Program Manager Roles 1. Customer Application Implementation Program Manager * Lead end-to-end implementation of customer-facing applications. * Coordinate with business stakeholders, IT teams ...

previous pagenext page

Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Canton, GA

Customer Program Manager information

See Canton, GA salary details

$8

$51

$80

How much do customer program manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer program manager in Canton, GA is $51.06, according to ZipRecruiter salary data. Most workers in this role earn between $34.04 and $65.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Canton, GA are hiring for Customer Program Manager jobs?

Cities near Canton, GA with the most Customer Program Manager job openings:

Customer Program Manager jobs near you

Program Manager

Parsons Corporation

Sandy Springs, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Parsons rating

7.7

Company rating: 7.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

262nd of 449 rated engineering

Job description

In a world of possibilities, pursue one with endless opportunities. Imagine Next!
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.
Job Description:
We have a career opportunity for a Program Manager with Traffic Incident Management experience to be part of our local team that works on innovative, practical solutions that enhance the safety of motorists in Georgia
In this role and under the direction of the Project Manager you will:
  • Manage on-site activities for small programs/projects, tasks or subtasks of a larger project
  • Train responders in the National Traffic Incident Management Responder (SHRP2) course
  • Train emergency responders in standard operating guidelines
  • Facilitate traffic incident management teams throughout these states
  • Participate in the management of the Towing and Recovery Incident Programs (TRIP)

What you'll be doing:
  • Collaborates with Project Manager to establish project schedule and budget, and monitors progress in meeting schedule and budget requirements
  • Develops PowerPoint presentations and training materials
  • Delivers presentations to large groups
  • Primary instructor for various emergency transportation operations training courses
  • Establishing relationships with high level management within government agencies
  • Facilitates statewide TIM (Traffic Incident Management) Teams
  • Reviews and documents traffic incident management standard operating guidelines
  • Fosters successful working relationships between various agencies
  • Obtains statewide open road policies
  • Creates strategic incident management plans
  • Conducts after incident reviews of major incidents
  • In-field and classroom training of traffic incident management principles
  • Develop procedures for clear communication protocols between various response agencies (fire, police, towing and recovery, emergency medical services)
  • Develops project documents, processes, and procedures required to support quality control and final project deliverables
  • Collaborates with Project Manager to determine number of hours required for successful completion of project tasks. Anticipates project staffing needs, identifies and interviews available personnel, and makes staffing assignments in accordance with schedule requirements
  • Establishes objectives and conducts performance appraisals for direct reports
  • Chairs job meetings; prepares and submits summary of project progress and pending issues to Project Manager
  • Submits monthly reports to client and responds to client issues and expectations
  • Assists Project Manager in pricing and negotiating changes to the scope of work with the client and subcontractors
  • Anticipates problems and works with client, other stakeholders and Project Manager to identify and implement corrective actions
  • Keeps client and Project Manager informed of the day-to-day activities of the project
  • Maintains accurate documentation of job progress through daily logs and other reports
  • Performs other responsibilities associated with this position as may be appropriate

Required Qualifications and Experience:
  • 4-year degree in a technical or construction-related field (or equivalent) OR 10+ years related work experience is required
  • 10+ years proven field operations experience in traffic incident management
  • Leadership / Management experience
  • Experience in Emergency Response including Public Safety, Safety Service Patrol, or Wrecker Fleet Operation and Management
  • Proven ability to perform in a lead capacity
  • Excellent written and oral communications skills
  • Familiarity of industry practices and regulations are required
  • Strong communication skills certification/training in developing and providing training to traffic incident responders
  • Experience giving professional, formal presentations using PowerPoint or equivalent software
  • Experience working in a Windows-based environment; skills using Outlook, Word and Excel

Preferred Qualifications and Experience:
  • Enrollment in PM certification program is preferred

Security Clearance Requirement:
None
This position is part of our Critical Infrastructure team.
For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see what's next!
Salary Range: $125,100.00 - $225,200.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.

What Parsons employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply