Advisor, Program Mgmt
$96K - $145K/yr
... programs throughout North America, Central America, and South America. This position will play a ... The Project Manager will serve as the primary interface between customers, Canon business units ...
Advisor, Program Mgmt
$96K - $145K/yr
... programs throughout North America, Central America, and South America. This position will play a ... The Project Manager will serve as the primary interface between customers, Canon business units ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate. * Performing research on relevant topics in health promotion ...
Lucie Counties) are operationally ready, conflict-free, and customer-focused.Operating within the ... In the role of Regional Transportation Operations Program Manager, we'll count on you to be ...
Lucie Counties) are operationally ready, conflict-free, and customer-focused.Operating within the ... In the role of Regional Transportation Operations Program Manager, we'll count on you to be ...
You will ensure program governance, partner alignment, and operational excellence. The ideal ... Listen and understand what motivates stakeholders, partners and customers * Project Management
You will ensure program governance, partner alignment, and operational excellence. The ideal ... Listen and understand what motivates stakeholders, partners and customers * Project Management
You will ensure program governance, partner alignment, and operational excellence. The ideal ... Listen and understand what motivates stakeholders, partners and customers * Project Management
You will ensure program governance, partner alignment, and operational excellence. The ideal ... Listen and understand what motivates stakeholders, partners and customers * Project Management
Management Training Program
Delray Beach, FL · On-site
... customer service happen. At Garber Automotive Group, we always try to develop promising talent from within. That's why we offer a Manager in Training Program that provides hands-on skill building, so ...
Management Training Program
Delray Beach, FL · On-site
... customer service happen. At Garber Automotive Group, we always try to develop promising talent from within. That's why we offer a Manager in Training Program that provides hands-on skill building, so ...
Customer Program Manager information
See Boca Raton, FL salary details
$8.44 - $15.01
1% of jobs
$15.01 - $21.59
5% of jobs
$21.59 - $28.16
9% of jobs
$33.91 is the 25th percentile. Wages below this are outliers.
$28.16 - $34.74
11% of jobs
$34.74 - $41.31
11% of jobs
$41.31 - $47.88
12% of jobs
The median wage is $48.46 / hr.
$47.88 - $54.46
18% of jobs
$60.48 is the 75th percentile. Wages above this are outliers.
$54.46 - $61.03
9% of jobs
$61.03 - $67.61
5% of jobs
$67.61 - $74.18
11% of jobs
$74.18 - $80.75
8% of jobs
$8
$51
$80
How much do customer program manager jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for customer program manager in Boca Raton, FL is $51.32, according to ZipRecruiter salary data. Most workers in this role earn between $34.23 and $65.91 per hour, depending on experience, location, and employer.
What is a customer program manager?
A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.
What are the key skills and qualifications needed to thrive as a customer program manager?
To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.
How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?
Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.
What is the difference between Customer Program Manager vs Customer Success Manager?
| Aspect | Customer Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing customer programs, initiatives, and project delivery | Ensuring customer satisfaction and retention |
| Responsibilities | Managing multiple projects, coordinating resources, implementing programs | Building relationships, onboarding, providing ongoing support |
| Required Skills | Project management, communication, strategic planning | Customer relationship management, communication, problem-solving |
| Work Environment | Cross-functional teams, project-based settings | Client-facing, account management |
The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.
What cities near Boca Raton, FL are hiring for Customer Program Manager jobs?
Cities near Boca Raton, FL with the most Customer Program Manager job openings:
$96K - $145K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 27 days ago
Job description
Canon is seeking an experienced and highly motivated Project Manager Strategic Accounts PMO, Americas to support the expansion of strategic customer programs throughout North America, Central America, and South America.
This position will play a critical role in establishing and leading a regional Project Management Office (PMO) responsible for delivering standardized project governance, execution methodologies, risk management, and reporting across Canon Strategic Accounts.
The role will initially focus heavily on supporting the rapid expansion of large/medium- scale strategic customers while building the infrastructure, processes, and governance necessary to support future growth across additional strategic accounts throughout the Americas.
The Project Manager will serve as the primary interface between customers, Canon business units, regional organizations, third-party vendors, and executive leadership to ensure successful project delivery from concept through operational handoff.
-
PMO Development and Governance
Assist in the development and implementation of a Strategic Accounts PMO supporting North, Central, and South America.
Establish project governance standards, reporting methodologies, stage-gate reviews, and project controls.
Develop and maintain project management templates, playbooks, best practices, and standardized workflows.
Implement portfolio dashboards, KPI reporting, and executive-level status reporting.
Drive consistency across regional project execution methodologies.
Strategic Account Project Leadership
Lead complex multi-country customer implementations, expansions, retrofits, and greenfield deployments.
Manage project scope, schedules, budgets, risks, issues, dependencies, and resource allocations.
Coordinate cross-functional teams including: Sales , Service , Engineering , Operations, Supply Chain, Logistics, Facilities, IT, Legal,Finance and Safety
Ensure customer deliverables are completed on time and within budget.
Regional Expansion Support
Support strategic customer expansion initiatives across South and Central America.
Coordinate project execution activities between local Canon organizations and global customer stakeholders.
Facilitate market entry planning and deployment readiness activities.
Support localization requirements, regulatory compliance, importation planning, and regional risk assessments.
Customer Relationship Management
Act as a trusted advisor to strategic customers and internal stakeholders.
Lead executive project reviews and steering committee meetings.
Manage customer escalations and issue resolution activities.
Ensure alignment between customer objectives and Canon delivery capabilities.
Portfolio Management
Maintain visibility into project health across the strategic account portfolio.
Identify portfolio risks and resource constraints.
Support long-range planning and capacity forecasting activities.
Develop lessons learned and continuous improvement initiatives.
Success Measures
On-time project delivery performance.
Budget adherence across project portfolio.
Customer satisfaction scores.
PMO maturity and adoption metrics.
Reduction in project risks and escalations.
Standardization of project governance processes.
Successful support of strategic account growth throughout the Americas.
Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience.Masters preferred
- Technical program management experience.
- Advanced MS Office suite, Visio, and PowerPoint preferred.
- Extensive travel may be required, up to 50% travel in multi-state sites with frequent overnight stays (valid driver's license and acceptable driving record necessary).
Preferred Experience
Experience supporting large global enterprise customers.
Experience with Greenfield and Brownfield deployment projects.
Experience working with multinational teams across the Americas.
Familiarity with import/export regulations and customs processes throughout Latin America.
Experience with production print, industrial print, fulfillment, or manufacturing
Languages
Fluent English (Required)
Fluent Portuguese (Preferred)
Fluent Spanish (Preferred)
Certifications
Project Management-Professional (PMP) certification required or ability to obtain with 12 months.
Agile, Scrum, or PRINCE2 certifications preferred.
We are providing the anticipated base salary range for this role: $96,880.-145,090 annually.
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.
#CUSA
Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
#li-rb1 #pm19
This position will play a critical role in establishing and leading a regional Project Management Office (PMO) responsible for delivering standardized project governance, execution methodologies, risk management, and reporting across Canon Strategic Accounts.
The role will initially focus heavily on supporting the rapid expansion of large/medium- scale strategic customers while building the infrastructure, processes, and governance necessary to support future growth across additional strategic accounts throughout the Americas.
The Project Manager will serve as the primary interface between customers, Canon business units, regional organizations, third-party vendors, and executive leadership to ensure successful project delivery from concept through operational handoff.
-
PMO Development and Governance
Assist in the development and implementation of a Strategic Accounts PMO supporting North, Central, and South America.
Establish project governance standards, reporting methodologies, stage-gate reviews, and project controls.
Develop and maintain project management templates, playbooks, best practices, and standardized workflows.
Implement portfolio dashboards, KPI reporting, and executive-level status reporting.
Drive consistency across regional project execution methodologies.
Strategic Account Project Leadership
Lead complex multi-country customer implementations, expansions, retrofits, and greenfield deployments.
Manage project scope, schedules, budgets, risks, issues, dependencies, and resource allocations.
Coordinate cross-functional teams including: Sales , Service , Engineering , Operations, Supply Chain, Logistics, Facilities, IT, Legal,Finance and Safety
Ensure customer deliverables are completed on time and within budget.
Regional Expansion Support
Support strategic customer expansion initiatives across South and Central America.
Coordinate project execution activities between local Canon organizations and global customer stakeholders.
Facilitate market entry planning and deployment readiness activities.
Support localization requirements, regulatory compliance, importation planning, and regional risk assessments.
Customer Relationship Management
Act as a trusted advisor to strategic customers and internal stakeholders.
Lead executive project reviews and steering committee meetings.
Manage customer escalations and issue resolution activities.
Ensure alignment between customer objectives and Canon delivery capabilities.
Portfolio Management
Maintain visibility into project health across the strategic account portfolio.
Identify portfolio risks and resource constraints.
Support long-range planning and capacity forecasting activities.
Develop lessons learned and continuous improvement initiatives.
Success Measures
On-time project delivery performance.
Budget adherence across project portfolio.
Customer satisfaction scores.
PMO maturity and adoption metrics.
Reduction in project risks and escalations.
Standardization of project governance processes.
Successful support of strategic account growth throughout the Americas.
Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience.Masters preferred
- Technical program management experience.
- Advanced MS Office suite, Visio, and PowerPoint preferred.
- Extensive travel may be required, up to 50% travel in multi-state sites with frequent overnight stays (valid driver's license and acceptable driving record necessary).
Preferred Experience
Experience supporting large global enterprise customers.
Experience with Greenfield and Brownfield deployment projects.
Experience working with multinational teams across the Americas.
Familiarity with import/export regulations and customs processes throughout Latin America.
Experience with production print, industrial print, fulfillment, or manufacturing
Languages
Fluent English (Required)
Fluent Portuguese (Preferred)
Fluent Spanish (Preferred)
Certifications
Project Management-Professional (PMP) certification required or ability to obtain with 12 months.
Agile, Scrum, or PRINCE2 certifications preferred.
We are providing the anticipated base salary range for this role: $96,880.-145,090 annually.
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.
#CUSA
Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
#li-rb1 #pm19