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Customer Program Manager Jobs in Aurora, IL (NOW HIRING)

Advantech USA

Technical Program Manager

Chicago, IL · On-site +1

$89K - $110K/hr

Facilitate customer meetings, technical reviews, and internal program discussions * Ensure project ... Experience managing full product development lifecycles from business award through production ...

Advantech

Technical Program Manager

Chicago, IL · On-site

$85K - $92K/yr

Facilitate customer meetings, technical reviews, and internal program discussions * Ensure project ... Experience managing full product development lifecycles from business award through production ...

CB&I

NDE Program Manager

Plainfield, IL · On-site

$118K - $148K/yr

... customers operate safely, reliably, and efficiently across the lifecycle of their facilities ... Overview The NDE Program Manager serves as CB&I Services' Radiation Safety Officer and technical ...

Arjo

Program Manager, Reprocessing

Chicago, IL · Remote

$80K/yr

The Program Manager in Arjo's Reprocessing group will execute, manage, and optimize the performance ... Primary point of contact for key accounts, managing day-to-day customer inquiries, operational ...

JLL

Electrical Program Manager

Northlake, IL · On-site

The Electrical Program Manager maintains and coordinates the operations and repairs for all ... Responsible for the definition of customer project requirements. * Own, manage, implement, and ...

Softchoice

Agile Program Manager

Chicago, IL

By doing these things we help them create success for their customers and their people. We stand ... As an Agile Program Manager for Managed Services, you will own a portfolio of strategic and ...

Softchoice

Agile Program Manager

Chicago, IL · On-site

By doing these things we help them create success for their customers and their people. We stand ... As an Agile Program Manager for Managed Services, you will own a portfolio of strategic and ...

Skydio, Inc

Program Manager, DFR - Chicago

Chicago, IL · On-site

$145K - $180K/yr

Skydio is looking for a driven customer facing Program Manager with a deep sense of ownership to lead and drive all aspects of implementation and delivery for our Law Enforcement Customers. You will ...

Intuitive

Endoluminal Program Manager

Chicago, IL · On-site

S. Endoluminal Program Manager reports to the Endoluminal Program Director. The EPM plays a ... customer(s) may require that you show current proof of vaccination against certain diseases ...

Intuitive

Endoluminal Program Manager

Chicago, IL · On-site +1

S. Endoluminal Program Manager reports to the Endoluminal Program Director. The EPM plays a ... customer(s) may require that you show current proof of vaccination against certain diseases ...

Motorola

Technical Program Manager

Chicago, IL

$132K - $172K/yr

Program Leadership * Own the end-to-end delivery of complex, cross-functional programs spanning ... CRM, and marketing technology, sufficient to plan, oversee, and troubleshoot without building

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Aurora, IL

Customer Program Manager information

See Aurora, IL salary details

$8

$53

$84

How much do customer program manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer program manager in Aurora, IL is $53.62, according to ZipRecruiter salary data. Most workers in this role earn between $35.77 and $68.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Aurora, IL are hiring for Customer Program Manager jobs? Cities near Aurora, IL with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Aurora, IL as of June 2026, with employment types broken down into 77% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $111,522 per year, or $53.6 per hour.

Environmental Program Manager

Heritage-Crystal Clean, Inc.

Hoffman Estates, IL • On-site

Full-time

Medical, Dental, Vision, Life

Re-posted 29 days ago

Job description

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.
Summary:
The Environmental Program Manager is responsible for overseeing, developing, and implementing environmental programs and initiatives within the organization. This role ensures compliance with environmental laws and regulations, drives standardization on efficiency, manages environmental risks, and promotes best practices. The Environmental Program Manager collaborates with internal teams, regulatory agencies, and external partners to achieve environmental objectives and foster a culture of excellence.
Responsibilities:
  • Develop, implement, and manage environmental programs, policies, and procedures to ensure compliance with local, state, and federal regulations.
  • Lead and develop a team of environmental staff responsible for the day to day branch/hub/depot facility compliance
  • Monitor and evaluate environmental performance, preparing feedback to business manager partners on environmental performance. Track and analyze environmental data, ensuring accurate data maintenance and compiling of metrics for internal reporting.
  • Continuous improvement of incident management procedures; lead the environmental team through the RCI process, communicating and implementing lessons learned throughout the organization.
  • Validate company compliance programs through environmental audits/risk assessments for internal and external facilities. Identify potential hazards and recommend corrective actions. Lead customer audits of CC facilities
  • Provide tools and training to EHS teams. Develop and assist in the creation of corporate environmental training content.
  • Oversee and participate in permitting projects and due diligence integration.
  • Lead incident investigations related to environmental issues and develop action plans to prevent recurrence.
  • Resolve facility and customer regulatory compliance issues
  • Stay current with emerging environmental regulations, trends, and best practices, providing guidance to field teams and staff.

Required Qualifications:
  • Bachelor's degree in environmental science, Environmental Engineering, Sustainability, or a related field.
  • 10+ years of experience in environmental management, compliance, or a similar role.
  • Thorough knowledge of environmental regulations (RCRA, DOT).
  • Experience managing environmental programs and leading multidisciplinary teams.

Preferred Qualifications:
  • Master's degree in environmental science, Environmental Engineering, Sustainability, or a related field
  • Strong project management and organizational abilities.
  • Excellent written and verbal communication skills.
  • Analytical thinking and problem-solving aptitude.
  • Ability to interpret and apply environmental regulations.
  • Leadership and team-building capabilities.
  • Proficiency with data analysis and interpretation
  • Attention to detail and a commitment to continuous improvement.

Working Conditions:
Environmental Program Managers typically work in the corporate office but may also spend time in the field. Reports to the VP of EHS. Supervises environmental specialists.
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
The anticipated salary/hourly range for this position is $140,000-$150,000, and includes benefits such as the following:
  • Health, Dental and Vision insurance
  • Wellness Program
  • Flexible Spending Accounts
  • Life Insurance
  • Long-Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement

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