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Customer Program Manager Jobs in Amherst, OH (NOW HIRING)

BrightEdge

Customer Success Team Manager

Cleveland, OH · On-site

$90K - $140K/yr

Oversee customer success programs: Join key calls, review account strategies, and ensure customers ... Experience managing complex customer programs or integrations across multiple business functions.

BrightEdge

Customer Success Team Manager

Cleveland, OH · On-site

$90K - $140K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Oversee customer success programs: Join key calls, review account strategies, and ensure customers ... Experience managing complex customer programs or integrations across multiple business functions.

BrightEdge

Customer Success Team Manager

Cleveland, OH

$90K - $140K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Oversee customer success programs: Join key calls, review account strategies, and ensure customers ... Experience managing complex customer programs or integrations across multiple business functions.

BrightEdge

Customer Success Manager, Digital

Cleveland, OH

$60K - $72K/yr

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Success Manager at BrightEdge, you'll serve as a strategic partner to a portfolio of ... Our extensive training program will help get you up to speed! You'll work cross-functionally with ...

BrightEdge

Customer Success Manager, Digital

Cleveland, OH · On-site

$60K - $72K/yr

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Success Manager at BrightEdge, you'll serve as a strategic partner to a portfolio of ... Our extensive training program will help get you up to speed! You'll work cross-functionally with ...

Factory Motor Parts

Battery Marketer

Rocky River, OH · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales incentives, contests, and proven customer programs. * Managers who are genuinely invested in your growth and career path. * Company provided training on batteries, route sales and safety * Full ...

Factory Motor Parts

Battery Marketer

Rocky River, OH · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales incentives, contests, and proven customer programs. * Managers who are genuinely invested in your growth and career path. * Company provided training on batteries, route sales and safety * Full ...

Factory Motor Parts Co

Battery Marketer

Rocky River, OH · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales incentives, contests, and proven customer programs. * Managers who are genuinely invested in your growth and career path. * Company provided training on batteries, route sales and safety * Full ...

Factory Motor Parts

Battery Marketer

Rocky River, OH · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales incentives, contests, and proven customer programs. * Managers who are genuinely invested in your growth and career path. * Company provided training on batteries, route sales and safety * Full ...

Aggreko

Project Manager, Major Projects

Cleveland, OH · Remote

$130K - $150K/yr

  • Medical

... customers' worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades. What you'll do: * Work with Major Projects Program Manager ...

New

Oatey Es

Retail Channel Manager

Cleveland, OH · On-site

$147K - $148K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Retail Channel Manager develops and executes strategies, programs, and initiatives that drive ... and customer programs. Intermediate knowledge of developing or executing channel strategies ...

Oatey

Retail Channel Manager

Cleveland, OH

$147K - $148K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Retail Channel Manager develops and executes strategies, programs, and initiatives that drive ... and customer programs. Intermediate knowledge of developing or executing channel strategies ...

Oatey

Retail Channel Manager

Cleveland, OH · On-site

$147K - $148K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Retail Channel Manager develops and executes strategies, programs, and initiatives that drive ... and customer programs. * Intermediate knowledge of developing or executing channel strategies ...

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Showing results 41-60

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Amherst, OH

Customer Program Manager information

See Amherst, OH salary details

$7

$47

$74

How much do customer program manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer program manager in Amherst, OH is $47.34, according to ZipRecruiter salary data. Most workers in this role earn between $31.59 and $60.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Amherst, OH are hiring for Customer Program Manager jobs?

Cities near Amherst, OH with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Amherst, OH as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $98,475 per year, or $47.3 per hour.

Supervisory Program Manager (Disability Services Section Manager)

US Department of the Treasury

Cleveland, OH • On-site

$125K/yr

Full-time

Posted 9 days ago

U.S. Department Of The Treasury rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

310th of 846 rated public administrative organizations

Job description

WHAT IS CRCO - Chief Risk & Control Officer?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • CRCO - Civil Rights Compliance, Disability Services

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job.
To be qualifying for this position your experience must include:

  • Experience that demonstrated management/leadership experience such as applying management techniques, methods, theories, principles, or labor relations concepts for the accomplishment of all program objectives with combined technical and administrative oversight. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day to day guidance training and/or oversight of peers or others.
  • Experience applying regulations, other official guidance, and principles, including the latest procedures and techniques sufficient to oversee the planning, development, and implementation of the technical aspects of programs specific to the position being filled.
  • Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers.
  • Overseeing and supporting personnel responsible for agency-wide service operations, contract administration, and/or accommodation support activities.
  • Providing advice and/or instruction to employees on both work and administrative matters to improve workload efficiency and meet program goals.
  • Influencing the effectiveness, accessibility initiatives, and maintain compliance with federal disability requirements across agency operations.
  • Communicating both orally and in writing with all levels of management and subordinate employees to provide guidance and direction.

AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"

For more information on qualifications please refer to OPM's Qualifications Standards.
Go to Understanding the IRS Paybands for GS/IR conversion.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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