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Customer Program Manager Jobs in Virginia (NOW HIRING)

K2 Group Inc.

Program Manager

Vienna, VA · On-site

Program Manager K2 Group is in search of a Program Manager to support the TSA's Intermodal Security ... Willingness to travel to various customer sites as needed Desired Qualifications: * Certified ...

Agile Defense

Program Manager

Reston, VA · Hybrid

Develop technical cyber security solutions in response to customer requests or in support of ... program management lead cybersecurity programs Education, Background, and Years of Experience ...

gTANGIBLE

Program Manager

Arlington, VA · On-site

Program Manager Location: Arlington, VA Security Clearance Level: Top Secret/SCI Duties and ... Advise and assist customers regarding the technical scope of the contract * Provide accurate ...

Agile Defense

Program Manager

Reston, VA · On-site

Program Manager Location: Reston, VA Clearance Level: TS (SCI Eligible) SUMMARY Agile Defense is ... customers. Candidates should have excellent written and oral communication skills, be able to work ...

Grid Networks

Program Manager

Reston, VA · On-site

We are seeking an experienced Program Manager to support a large, long-term customer engagement focused on construction, facility customization, and operational stand-up. This role will be ...

KBR

Program Manager

Chantilly, VA · On-site

Program Manager Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides ... customers in the intelligence and national security communities. In this position, your work will ...

Grid Networks

Program Manager

Reston, VA · On-site

We are seeking an experienced Program Manager to support a large, long-term customer engagement focused on construction, facility customization, and operational stand-up. This role will be ...

kgs

Program Manager

Warrenton, VA · On-site

The customer may need support as needed at other locations: Warrenton, VA, Atlantic City, NJ ... The Program Manager will serve as the primary point of contact with Government program authorities ...

Moog, Inc.

Program Manager

Blacksburg, VA · On-site

$80K - $120K/yr

Program Manager Work Schedule: Onsite - Blacksburg, VA Program Manager Blacksburg, VA Moog Inc ... Serve as the primary customer interface, fostering strong relationships through proactive ...

Excentium, Inc.

Program Manager

Reston, VA · On-site

We have an opportunity for a PROGRAM MANAGER supporting one of our Federal customers in Reston Va. MINIMUM CLEARANCE LEVEL: Secret CITIZENSHIP: US Citizenship LOCATION: OnSite Employment Type ...

Moog

Program Manager

Blacksburg, VA · On-site

$80K - $120K/yr

Program Manager Work Schedule: Onsite - Blacksburg, VA Program Manager Blacksburg, VA Moog Inc ... Serve as the primary customer interface, fostering strong relationships through proactive ...

Cyber Resource

Program Manager

Mechanicsville, VA

Track and communicate a program's progress from a schedule, cost, and risk perspective to the program team, customers, and program stakeholders. Collaborate with peer Program Managers on Tolling ...

Bowhead

Program Manager

King George, VA

Overview PROGRAM MANAGER (E20-2026-25447): Bowhead seeks a Program Manager for the management and ... Plans, directs and monitors program budget and serves as primary customer contact for program ...

KBR, Inc.

Program Manager

Chantilly, VA · On-site

Program Manager Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides ... customers in the intelligence and national security communities. In this position, your work will ...

Analygence

Program Manager

Hampton, VA

Tharros is seeking a Program Manager for an upcoming program supporting a US Navy customer with personnel located in NAS North Island and NAS Oceana. The Program Manager directs, coordinates, and ...

Intellibee Inc

Program Manager

Mechanicsville, VA · On-site

... team, customers, and program stakeholders. • Collaborate with peer Program Managers on Tolling program projects. • Drive consistent program delivery through the entire program lifecycle ...

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Customer Program Manager information

See Virginia salary details

$8

$53

$84

How much do customer program manager jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer program manager in Virginia is $53.62, according to ZipRecruiter salary data. Most workers in this role earn between $35.77 and $68.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Virginia are hiring for Customer Program Manager jobs? Cities in Virginia with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Virginia as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $111,521 per year, or $53.6 per hour.
Program Manager

Program Manager

K2 Group Inc.

Vienna, VA • On-site

Full-time

Re-posted 9 days ago

Job description

* This is a contingent opportunity.
Program Manager
K2 Group is in search of a Program Manager to support the TSA's Intermodal Security and Training Exercise Program (I-STEP). I-STEP's mission is to enable development and integration of risk-based, intelligence-driven exercises, training, and security planning solutions in collaboration with security partners to reduce risks to critical transportation infrastructure, including Freight Rail, Mass Transit, and Highway & Motor Carrier, Pipeline, and Aviation sectors.
Duties:
  • Provide support to the I-STEP team and participate in coordination with Government and other contractors in the overall management, enhancement, expansion, modification, conduct, evaluation and overall monitoring of the I-STEP Program
  • Provide program management services and assist in the overall management, enhancements, expansions, training, exercise design modifications, exercise conduct procedures, evaluations methodology, the overall monitoring of the program, risk-based security planning, and other related tasks
  • Provide various forms of program management support throughout the term of this contract at the task order level to include but not limited to:
    • Strategic planning
    • Budgeting
    • Stakeholder and community outreach
    • Sector and multi-sector training development
    • Technical assistance of training methods
    • Historical Program record keeping
    • Developing and maintaining task schedules
    • Progress reporting
    • Analytical reporting of security training
    • Development of various program specific documentation
    • Risk-Based Security Planning

Qualifications:
  • 7-10 years of Program/Project Management experience
  • Previous experience as military or civilian instructor
  • Willingness to travel to various customer sites as needed

Desired Qualifications:
  • Certified Project Management Professional (PMP) is highly desired
  • Working knowledge of the National Incident Management System (NIMS); Exercise Information System; and Presidential Policy Directive 8: National Preparedness (PPD-8)
  • Minimum of 3 years previous TSA experience (within the last 6 years

Clearance:
  • Ability to obtain a TSA suitability clearance

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