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Customer Program Manager Jobs in Florida (NOW HIRING)

kgs

Program Manager

Tampa, FL

The Program Manager shall provide program management support for the contract. * To include the ... Provides leadership, direction and management support to customer and contractors. Educational ...

Koniag, Inc.

Program Manager

Tampa, FL · On-site

The Program Manager shall provide program management support for the contract. * To include the ... Provides leadership, direction and management support to customer and contractors. Educational ...

DecisionPoint | Cortek

Program Manager

Tampa, FL · On-site

The Program Manager will provide executive leadership, strategic direction, operational oversight ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...

Decisionpoint Corporation

Program Manager

Tampa, FL · On-site

The Program Manager will provide executive leadership, strategic direction, operational oversight ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...

SOSi

Program Manager

Tampa, FL

SOSi is seeking a Program Manager to support our government customer in Tampa, FL. The Program Manager maintains interface with senior levels of customer organizations and consults with customers to ...

SOSi

Program Manager

Tampa, FL · On-site

SOSi is seeking a Program Manager to support our government customer in Tampa, FL. The Program Manager maintains interface with senior levels of customer organizations and consults with customers to ...

SOSi

Program Manager

Tampa, FL · On-site

SOSi is seeking a Program Manager to support our government customer in Tampa, FL. The Program Manager maintains interface with senior levels of customer organizations and consults with customers to ...

Micross Components

Program Manager

Apopka, FL · On-site

Program Manager The Program Manager coordinates and monitors the scheduling, pricing, and technical ... Translate customer requirements into manufacturable product specs and ensure timely delivery.

i9 Sports

Program Manager

Fort Myers, FL · On-site

$20 - $24/hr

The Program Manager helps manage the day-to-day operation of the local sports franchise including ... Consistently demonstrate a positive attitude and superior customer service skills * Distribute ...

Micross Components

Program Manager

Apopka, FL · On-site

The Program Manage coordinates and monitors the scheduling, pricing, and technical performance of ... Translate customer requirements into manufacturable product specs and ensure timely delivery.

D&H

Program Manager

Clearwater, FL · Hybrid

Program Manager This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL. D&H ... Experience with customer and vendor interaction or working with clients. * Ability to multi task ...

Endeavors

Program Manager

Pensacola, FL · On-site

The Program Manager is primarily responsible for day-to-day operations of the Pensacola, Florida ... Demonstrate Exceptional customer service, in Everything you do, by placing the client first to ...

New

ENDEAVORS

Program Manager

Pensacola, FL

JOB PURPOSE: The Program Manager is primarily responsible for day-to-day operations of the ... Demonstrate Exceptional customer service, in Everything you do, by placing the client first to ...

New

Nammo Defense System

Program Manager

Perry, FL

The Program Manager will organize, direct, and coordinate planning and implementation of all ... Act as company point of contact with customer and participate in Integrated Product Team(s) (IPT ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Florida

Customer Program Manager information

See Florida salary details

$6

$40

$63

How much do customer program manager jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer program manager in Florida is $40.41, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $51.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Florida are hiring for Customer Program Manager jobs? Cities in Florida with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Florida as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $84,059 per year, or $40.4 per hour.

Program Manager

kgs

Tampa, FL

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Koniag Professional Services LLC, a Koniag Government Services company, is seeking a Program Manager with a TS/SCI security clearance to support KPS and our government customer at MacDill AFB, Tampa, FL. This position is for a Future New Business Opportunity.   

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

  • The Program Manager shall provide program management support for the contract.
  • To include the management and oversight of all activities performed by contractor personnel.
  • Responsible for the formulation and review of the contract requirements, strategic plans, marketing plans and deliverable items.
  • Provides leadership, direction and management support to customer and contractors.

 

Educational Requirement:

  • Master’s Degree
  • Relevant experience, specifically performance of functions identified in SOW Section 3.1 in support of a Government agency, will be considered in lieu of formal education

 

Certification Requirements:

  • None

Clearance Requirement:

  • TS/SCI security clearance

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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